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2021 Jeep Grand Cherokee recalls & problems

The 2021 Jeep Grand Cherokee has 12 safety recalls and 410 owner complaints on file with NHTSA. The most-reported problem area is electrical system (115 complaints).

Recalls12safety recalls
Complaints410filed by owners
Crashes · fires20 · 8reported in complaints
NHTSA overall4–5 ★crash-test stars
2021 Jeep Grand Cherokee in an NHTSA crash test
NHTSA crash test

Safety recalls

Back over preventionJun 13, 2024

Sensing system › Camera

Recall 24V4360001,033,433 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix
Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
SuspensionFeb 22, 2024

Front › Control arm › Upper ball joint

Recall 24V132000338,238 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk
A loss of vehicle control increases the risk of a crash.
Fix
Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

Components: Suspension › Front › Control arm › Upper ball joint; Steering › Linkages › Knuckle › Spindle › Arm

Back over preventionAug 14, 2023

Display function

Recall 23V577000162,713 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Fix
Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
SuspensionJun 8, 2023

Rear › Springs › Coil springs

Recall 23V413000305,282 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk
Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Fix
Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
SteeringMay 18, 2023

Column

Recall 23V35200089,372 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk
A loss of steering control increases the risk of a crash.
Fix
Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.
Exterior lightingJul 28, 2022

Tail lights

Recall 22V54400099,186 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."
Risk
A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.
Fix
Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.
Engine and engine coolingApr 28, 2022

Exhaust system › Emission control › Gas recirculation valve (egr valve)

Recall 22V2840001,308 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.
Risk
An unexpected loss of drive power increases the risk of a crash.
Fix
Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.
SeatsMar 24, 2022

Critical fasteners

Recall 22V1800004,586 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risk
A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.
Fix
Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

Components: Seats › Critical fasteners; Child seat › Vehicle tether anchor

Exterior lightingDec 9, 2021

Lighting control module › Software

Recall 21V95000036,929 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.
Fix
Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

Components: Exterior lighting › Lighting control module › Software; Exterior lighting › Headlights

Air bagsNov 10, 2021

Air bag/restraint control module › Software

Recall 21V87300099,255 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Risk
Disabled air bags can increase the risk of injury to occupants in a crash.
Fix
Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

Components: Air bags › Air bag/restraint control module › Software; Air bags

Exterior lightingOct 14, 2021

Headlights

Recall 21V7970007,082 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.
Fix
Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.
Back over preventionSep 21, 2021

Sensing system › Camera

Recall 21V72900069,138 vehicles

Problem
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Fix
FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

Components: Back over prevention › Sensing system › Camera; Visibility › Rearview mirrors/devices

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2021 Jeep Grand Cherokee SUV 4WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk16.9%

Forward collision warning: Optional · Lane departure warning: Optional

2021 Jeep Grand Cherokee SUV 2WD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk20.4%

Forward collision warning: Optional · Lane departure warning: Optional

2021 Jeep Grand Cherokee SRT SUV 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Standard

2021 Jeep Grand Cherokee Trackhawk SUV 4WD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Optional · Lane departure warning: Standard

2021 Jeep Grand Cherokee NHTSA side crash test
NHTSA side barrier crash test
2021 Jeep Grand Cherokee NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Grand Cherokee 2WD

21mpg combined
City / highway19 / 26 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 8-spd · Rear-Wheel Drive · about $3,200/year to fuel

Grand Cherokee 4WD

21mpg combined
City / highway18 / 25 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 8-spd · All-Wheel Drive · about $3,200/year to fuel

Grand Cherokee 4WD

17mpg combined
City / highway14 / 22 mpg
FuelMidgrade Gasoline

5.7 L · 8 cyl · Automatic 8-spd · All-Wheel Drive · about $4,450/year to fuel

Grand Cherokee SRT 4WD

15mpg combined
City / highway13 / 19 mpg
FuelPremium Gasoline

6.4 L · 8 cyl · Automatic 8-spd · All-Wheel Drive · about $5,500/year to fuel

Grand Cherokee Trackhawk 4WD

13mpg combined
City / highway11 / 17 mpg
FuelPremium Gasoline

6.2 L · 8 cyl · Automatic 8-spd · All-Wheel Drive · about $6,300/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical systemInstrument cluster/panel; 12v/24v/48v battery1151401,811 mi
Steering10260319,146 mi
Engine6121216,500 mi
Power train5900028,000 mi
Unknown or other56141—
Exterior lightingHeadlights4201019,000 mi
Fuel/propulsion system40100—
Lane departureWarning; Assist36300—
SuspensionAdjustment › Manual3030136,000 mi
Service brakes29003—
Forward collision avoidanceAutomatic emergency braking; Warnings296066,000 mi
Air bags2080634,957 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.