*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
Awaiting motor mounts. Causative water pump replacement. Loose feeling and creaking sound when operating the vehicle. Hard knocking sound when shifting gears to drive or reverse. I thought most of all of the sounds were normal because it is a Jeep. This has been for more than I realized.
Aug 19, 2026Unknown or other
My sun roof glass blew up while traveling on XXX in [XXX]. It sounded like a gunshot. I thought I blew a tire. Upon pulling over on the shoulder I discovered my Sun Roof had exploded. No other cars were on the road and I had not run over anything. If the shade had not been closed then I would have been covered with exploding shards of glass while traveling at 65 mph INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 23, 2026Unknown or other
My sun roof glass blew up while traveling on XXX in [XXX]. It sounded like a gunshot. I thought I blew a tire. Upon pulling over on the shoulder I discovered my Sun Roof had exploded. No other cars were on the road and I had not run over anything. If the shade had not been closed then I would have been covered with exploding shards of glass while traveling at 65 mph INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Oct 23, 2026Electrical system
[Incident Description & System Failure] On XXX, at approximately 30,340 miles, hybrid propulsion and charging system completely failed while the vehicle was in motion. The vehicle suffered a sudden "Loss of Motive Power" and stalled completely on a public road. The vehicle was towed immediately and is currently inspection upon request. [Safety Risks Experienced] The vehicle suffered a catastrophic power failure and stalled suddenly in the middle of a public road. This created an immediate hazard for a severe rear-end collision. Furthermore, according to the manufacturer's official Safety Recall 68C (NHTSA 25V-741), this specific battery pack poses an unmitigated vehicle fire risk,…
Oct 4, 2026Suspension
This recall notice (26V-562) is the third time that Jeep has provided such a notice for precisely the same problem. On two previous occasions (24V-413 and 26V-051), the car was returned to the dealer and work was performed. Although Jeep appears to be following the guidelines for discovery and communication of a safety defect, the conclusion here is that the subject defect occurred in the design phase or in the assembly process at the factory, and, despite two recalls and the passage of at least four years, the problem has not been resolved on a reasonably timely basis. The traveling public remains at risk.
Oct 1, 2026Suspension
Our 2022 Jeep Grand Cherokee 4xe began making popping noises around the front wheel area while driving at approximately 45,000 miles. We paid a Jeep dealership to diagnose the problem. The dealership told us the control-arm bushings were worn and that the entire control-arm assembly needed replacement, with an estimated repair cost of approximately $5,500. We are concerned that a suspension component has failed prematurely at this mileage. The popping noises and diagnosed wear make us concerned about the vehicleâs safety. The dealership stated that the bumper-to-bumper warranty had expired and that the repair was not covered by the powertrain warranty. After the dealershipâs diagnostic…
Jul 15, 2026Suspension
I am reporting a critical structural suspension failure and dealer safety negligence on my 2022 Jeep Grand Cherokee (30,000 miles, clean title). Sequence of Events & Safety Hazards: 1. July 7 & July 13, 2026: I brought the vehicle to the authorized Jeep dealership Suburban Chrysler Dodge Jeep Ram of Troy because a rear splash shield was hanging. The technician zip-tied it first, then completely removed the shield on July 13, claiming it was "unimportant," without diagnosing why it fell. 2. October 3, 2026: I received an official FCA recall notice regarding rear suspension safety. 3. October 5, 7, and 9, 2026: I contacted FCA Customer Care 3 separate times to report the suspension defect and…
Oct 7, 2026Air bagsCrash
While traveling north at about 45-50 mph I struck a vehicle crossing the highway broadside as that vehicle crossed from west to east with the front of my Jeep. The vehicle struck had all air bags deployed and none of the air bags in my Jeep deployed. No injuries and I had on my seatbelt. My vehicle has been designated as totaled by State Farm insurance.
Sep 8, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.