*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.
Nov 10, 2023Air bags
I was driving down the road and my right side curtain airbag deployed. I did let my insurance company know but was told that they couldnât do anything for me since it was not an accident. I called the local Mazda dealership and they told me that they could inspect the vehicle but it would not be on them. That it could have been a rat that chewed on something to cause it to deploy because I was not the first owner of the vehicle. There was no other damage other than the airbag and where it came through on the side.
Sep 12, 2023Steering
The contact owns a 2014 Mazda CX-5. The contact stated that while her husband was driving at a slow speed and attempting to parallel park, there was an abnormal sound coming from the engine before the steering wheel seized. No warning light was illuminated. The contact's husband exited the vehicle to inspect the vehicle, and another person stopped to assist and became aware that the ball joint had detached. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the steering knuckle had separated from the strut assembly, causing the failure. The vehicle was not repaired. The dealer was contacted and stated that the vehicle was not under warranty. The…
May 4, 2025 · 135,000 milesElectrical system › Instrument panel › Speedometer/odometer
Odometer Fraud. The contact purchased a 2014 Mazda CX-5. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 86,000, and at the time of registration, it was discovered that the mileage was 190,000.
May 13, 2025 · 190,000 milesUnknown or other
CAR ACCESSORIES WILL NOT SHUT OFF WHEN I PUT VEHICLE IN PARK. THIS IS DANGEROUS DUE TO CAUSING THE BATTERY TO COMPLETELY DRAIN LEAVING ME STRANDED.
Oct 11, 2024Electrical system
Auxiliary power will not turn off when vehicle is turned off. Radio , lights interior power , etcâ¦.. car turns off when button is pressed but interior power does not .
Jun 12, 2024Service brakes
I was waiting at a traffic signal to make a left turn, with my foot on the brake. The car accelerated aggressively, with no warning, like the pedal was pushed to the floor. I stood on the brake and shoved the shifter into park - coming to a stop in the middle of the intersection, Fortunately my wheels were pointed straight and the car did not race into oncoming traffic. My [XXX] father was in the car with me. Thankfully, my grandchildren were NOT in the car. You could smell the gas and brakes. It was NOT driver foot placement, nor was it floor mats. Vehicle has ~ 75K miles, and I am terrified of this happening again. I had driven this car regularly in rush hour stop & go traffic for years…
May 31, 2024Electrical system
Car fails to shut off completely. The motor stops, but the electronics (dash, radio, etc.) and things like the A/C still are on. Searching forums shows it is a faulty gear shift sensor that detects that the car is in park.
Jun 9, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
