The 2017 Mazda CX-5 has 1 safety recall and 150 owner complaints on file with NHTSA. The most-reported problem area is electrical system (44 complaints).
Recalls1safety recalls
Complaints150filed by owners
Crashes · fires5 · 0reported in complaints
Injuries · deaths3 · 0reported in complaints
2017 Mazda CX-5 in an NHTSA crash test
Safety recalls
Trailer hitches
NHTSA recall 17V744000 · Nov 21, 2017 · 1,076 vehicles
Problem: Mazda North American Operations (Mazda) is recalling certain 2017 CX-5 vehicles equipped with an accessory trailer hitch wiring harness. This harness may be routed such that there is insufficient clearance between the harness and the exhaust muffler, allowing the wiring harness to contact the muffler.
Risk: Contact with the muffler may damage the trailer wiring harness, potentially resulting in the trailer lighting being inoperative, thereby increasing the risk of a crash.
Fix: Mazda will notify owners, and dealers will reroute the trailer hitch harness away from the muffler, replacing the harness if it is damaged, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1617K.
Components: Trailer hitches; Electrical system › Wiring
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2017 Mazda CX-5 SUV FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
17.4%
2017 Mazda CX-5 SUV AWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
16.9%
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
CX-5 2WD
27mpg combined
City / highway
24 / 31 mpg
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,500/year to fuel
CX-5 4WD
26mpg combined
City / highway
23 / 29 mpg
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,600/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Sep 11, 2026Engine My 2017 Mazda CX-5 has experienced a recurring condition more than six times involving sudden jerking, rapid deceleration, and loss of normal accelerator response during extended highway driving, often while cruise control is engaged. On multiple occasions the engine has also shut down. On 09/11/2026, while traveling south on I-35 at approximately 80 mph with cruise control engaged, the vehicle suddenly began jerking violently and rapidly losing speed. Normal accelerator response was lost and a vehicle behind me nearly struck my vehicle. I was able to reach the shoulder just before the engine shut down. The vehicle would not restart and required towing. There was little or no meaningful…
Oct 7, 2026Fuel/propulsion system My car started to smell like gas. I brought it to a shop and there was a leak in my high pressure pump in which the gas was leaking on to my engine. I paid $1600 to have this replaced and there is only 88,000 miles on the car.
Jun 30, 2026Electrical system The radio is uncontrollable by driver. The radio the self dial from Bluetooth. Even if not connected, the radio surprises this driver by playing the radio unexpectedly at the highest rate. Due to the buttons not working, driver cannot turn down the radio causing safety concerns for being scared and distracted. There are no warnings. Mazda is unwilling to assess without pay.
May 15, 2026Electrical system There is a consistent issue with the âghost touchâ and the electrical system so when youâre going down the road, the musical will change. The music will blast up or down randomly itâll get stuck and itâs very distracting. It will hang up on people while youâre having a conversation through the car phone. This was a recall for Mazda 2014 through 2016 and they need to extend it because it was still happening with my 2017. This is my first experience with Mazda and it has not been a good one as far as this goes. I do a lot of driving and phone calls and music are very important and stuff randomly changing or getting stuck while youâre driving and then trying to fix it is very…
Jan 1, 2024Electrical system Infotainment system randomly makes its own selections. Turns volume up and down, changes settings, changes stations... etc. Anything that can be controlled on the screen is at risk of being randomly hijacked. Once, my drivers assist volume was unexpectedly turned to full blast and randomly shouted "navigation assistant will be at this volume. " I jumped so badly I actually could have crashed if I hadn't been at a light.
May 8, 2026 · 92,000 milesEngine and engine cooling The contact owns a 2017 Mazda CX-5. While driving the vehicle, the engine overheat warning suddenly illuminated on the dashboard cluster panel. The contact pulled over immediately, restarted the engine, and coasted the vehicle to a local, independent mechanic shop. The independent mechanic diagnosed the issue as a blown head gasket. For a secondary inspection, the vehicle was transported to an authorized Mazda dealership. Dealership technicians determined that the engine cylinder was actually cracked and recommended a full engine replacement. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 92,000.
May 15, 2026Air bags Last week, the airbag warning light illuminated on my dashboard. Please be aware that this marks the fourth occurrence of this issue. Each time I bring the vehicle to the dealership, they provide a different explanation, and I am required to cover the repair costs. I have been informed that the vehicles were manufactured with a defect, causing the wiring harness to corrode at the junction where the temperature sensor connects to the engine, which measures the coolant temperature. Additionally, on two occasions, I was told that the wire had disconnected from the airbag connector. During my most recent visit to the dealership on 5/21/26, I was informed that an item in my glove compartment had…
Mar 11, 2026Power train My car only has 65k miles on it and the rear differential failed and needs to be replaced. I am seeing this posted online by many Mazda CX-5 owners well under the mileage this typically happenes but out of the warranty period. Mazda should start a recall or compensate owners for this. its never been in an accident simply a commuter car used around town
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.