Model year record
2025 Mazda CX-5 recalls & problems
The 2025 Mazda CX-5 has no safety recalls on file with NHTSA, and 29 owner complaints. The most-reported problem area is service brakes (10 complaints).
Safety recalls
No safety recalls have been filed for the 2025 Mazda CX-5.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2025 Mazda CX-5 SUV AWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 16.9% |
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
CX-5 4WD
| City / highway | 26 / 30 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,400/year to fuel
CX-5 4WD
| City / highway | 23 / 29 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,700/year to fuel
CX-5 4WD
| City / highway | 22 / 27 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,800/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Service brakes | 10 | — |
| Unknown or other | 8 | — |
| Forward collision avoidanceAutomatic emergency braking; Warnings | 8 | — |
| Engine | 7 | — |
| Electrical systemAdas › Blindspot › Warning › Lamp | 6 | — |
| Vehicle speed control | 5 | — |
| Power train | 3 | — |
| Fuel/propulsion system | 3 | — |
| Steering | 3 | — |
| VisibilityWindshield; Rearview mirrors/devices › Exterior | 2 | — |
| Visibility/wiper | 2 | — |
| StructureBody | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Unknown or other
while driving rental the sun/moon roof exploded down on the 4 passengers. we were lucky there were no other cars around, we were driving proper speed. lucky for us, close to airport where we rented the car and returned it. was informed by supervisor at enterprise this was not an uncommon event to cars. it was to us, we started googling and found it was common.
- Electrical system
2025 Mazda CX-5. The vehicle experienced a severe, dynamic charging system failure that creates an active safety hazard on public roads. A dealership service department attempted a software update, which turned off the active dashboard layout indicator but completely failed to resolve the root hardware issue. The system failure remains active and has thrown consecutive advanced safety system faults. VEHICLE DIAGNOSTIC TIMELINE & BRIEF â¢Vehicle: 2025 Mazda CX-5 â¢Warranty Status: Active (Under Bumper-to-Bumper New-Vehicle Limited Warranty) â¢Modifications: None (100% Factory Standard; No aftermarket accessories) On the evening of [XXX], while preparing to leave on a cross-country trip,…
- Engine
The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15â17 mph; the behavior can become significantly worse over rough or uneven terrain. The exact failed component or system has not yet been identified. The vehicle is still essentially new, with fewer than 5,000 miles, and has not yet reached its first scheduled service interval, so it has not yet been formally inspected for this condition. No warning lamp or diagnostic message has appeared. Other owners online have described a…
- Service brakes
The vehicle was brought to Mazda three times for the same brake-related concern. The issue occurred during braking and has not been resolved despite inspections and repair attempts.â If youâre listing each visit, do it like âVisit 1: Customer reported brake noise. Dealer inspected. Visit 2: Same concern returned, vehicle brought back for diagnosis and repair. Visit 3: Brake-related issue reported again. Problem continued.â That keeps it clean and close to the service records. And it at a dealer ship for the 4 time already , and they keep saying it the brakes but now I have to pay for the fix when I was complaining about well under wa
- Service brakes1 injury
At about 6:50am July 7th 2026, I was getting in the exit lane of interstate 50 to exit. I merge into the lane and being applying my breaks since I was going about 55-60mph. However, my vehicle did not slow down. I began to press harder, it still did not slow down, so I pressed as hard as I could because I was rapidly approaching stopped vehicles. The vehicle began to make a grinding sound, it started shaking, and then a "break" light appeared on the instrument panel. After this it came to a sudden and violent stop. I have taken it to the dealership for similar issues many times since I got the vehicle in October 2025. Each time they state that they cannot replicate the issue and the vehicle…
- Service brakes
I have a serious safety issue with my 2025 Mazda CX-5, purchased new in January 2026 from Island Mazda on [XXX]. A few days before the critical alert, I noticed the car stopping on its own before pressing the brake. While driving on the highway, I received a âfaulty sensorâ alert that went away. On July 10, 2026, I received a Critical Vehicle Malfunction Alert in the MyMazda app. The app gave no specific details. I called Mazda Customer Experience. They confirmed via email the system labels it as a Parking Brake Malfunction and instructed me not to drive the vehicle. They advised it could stop at any time or not stop. I also experienced pulling and unprompted braking while driving. On…
- Forward collision avoidance › Automatic emergency brakingCrash
The automatic emergency braking system prematurely and overly-aggressively takes over when I have full control of the situation. When it takes control it locks up all four wheels, each time almost causing a rear-end collision. It has done this on a total of 4 occasions under normal congested traffic situations. On or about 6/14/26 I was driving westbound on the Massachusetts Turnpike. There was a sudden traffic stop. I had sufficient distance to stop before colliding with the car in front of me and further had the passing side breakdown lane to divert into if necessary. The emergency braking software took over and locked up the wheels causing the person behind me to have a rear-end…
- Engine
On May 21st , 2026, while waiting in line to make a right turn (positioned 3rd in queue), the vehicles ahead moved forward. As I transitioned from the brake to the gas pedal to follow, the vehicle experienced an instantaneous engine stall and total electrical failure (NOT an i-Stop event). Pressing the gas caused the vehicle to slowly roll backward. When I immediately tried to reapply the brakes, the brake pedal became extremely stiff and nearly impossible to press down, failing to hold the vehicle effectively. The driver behind me began honking aggressively due to the imminent collision risk. I attempted to lower the windows to signal the other driver, but all electronic controls were…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.