Model year record
2026 Mazda CX-5 recalls & problems
The 2026 Mazda CX-5 has no safety recalls on file with NHTSA, and 17 owner complaints. The most-reported problem area is unknown or other (8 complaints).
Safety recalls
No safety recalls have been filed for the 2026 Mazda CX-5.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2026 MAZDA CX-5 SUV ICE AWD
| Frontal crash | Not Rated |
|---|---|
| Side crash | Not Rated |
| Rollover | Not Rated |
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
CX-5 4WD
| City / highway | 24 / 30 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,600/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Unknown or other | 8 | — |
| Electrical systemInstrument cluster/panel | 5 | — |
| Forward collision avoidanceAutomatic emergency braking; Adaptive cruise control | 5 | — |
| Visibility/wiper | 3 | — |
| Service brakes | 2 | — |
| EquipmentElectrical › Infotainment | 1 | — |
| Back over preventionSensing system › Camera | 1 | — |
| Power train | 1 | — |
| Seats | 1 | — |
| Exterior lighting | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Unknown or other
Safety concern. Climate control change is not easy to access while driving from the digital screen. Climate control controls should near the least fixed on the screen for easy access. It is a distraction for the driver.
- Service brakes
SEVERE SAFETY DEFECT involving sudden, unprovoked vehicle braking; While driving my 2026 Mazda CX5 at approximately 10-15 MPH or less, the smart brake support-automatic emergency brake system suddenly activated without any warning or obstacle present. The vehicle violently braked and prepared for impact, causing the wheels to lock up and rendering the car temporarily unmovable. This has occurred already on 4-5 separate occasions on dry roads during daylight. This is a severe, recurring safety defect that nearly caused a rear end collision on all 4-5 occasions. My 2 small children are scared every time we have to get in the car and drive, as i am also. The dealership has been notified, but…
- Forward collision avoidance › Automatic emergency brakingCrash
I purchased the card week ago, and by Sunday (09/04) it had only about 100 miles on it. I had just pulled out of my parking spot and came to a stop. I cannot say with certainty whether my foot was still on the brake at that exact moment, but I do know the vehicle was stopped. I was trying to adjust the A/C. The Mazda salesperson had previously told me that the climate controls on the screen could be a little finicky. I pressed a button marked with a â+,â believing it was related to the A/C. Immediately afterward, the vehicle suddenly began moving forward very quickly from a stopped position. The acceleration felt extremely fastâfaster than I had ever experienced in the vehicle before.…
- Unknown or other
While driving, a "telematics error" message displayed, a single red light on the SOS button turned on, and it started beeping loudly while driving. In this state the vehicle cannot automatically summon emergency help following a crash, and I cannot manually trigger an SOS call. We are scheduled to have this repaired on September 15th. We previously submitted a similar case 11744809, which was a similar "telematics error", which also caused the touchscreen to fail to turn on, preventing other safety features from operating.
- Exterior lighting
The Mazda cx5 2026 I purchased has a white film behind both headlights. Mazda refuses to replace headlights stating this is normal. However it is a manufacturing defect. This is a structural problem from outgassing causing a permanent haze on inside of each lens which is considered to be a night visibility hazard. I bought vehicle second week in XXX.Took it back to service dept on XXX. They said no to replacement . Contacted corporate XXX to no avail. Same story. Mazda will no replace even though under full warranty. contacted attorney general and he said to make report here. In process of retaining lawyer because at this point I donât know what else to do. I expect perfect vehicle for my…
- Visibility/wiper
Have a cracked windshield from a chip near the wiper area Mazda says needs to be replaced But they are on National back order Was told that when the windshield caves in or collapses Then an emergency order can be put in
- Unknown or other
This is a new rebuild of this vehicle with the electronics now being within the screen. Initially had SOS and telematics issues which most of these cars are having. These seem to be fixed after two updates by Mazda. Have continuously been having issues with connectivity with their app and the ability to access my car through the app. Including locking/unlocking the doors, starting the car, having access to info about my car like: mileage and tire pressure etc. Mazda continues to see these cars without proper fixes. I have been thru three updates. And there has been no fix to these issues. I am unable to access alerts or updates regarding the car as well.
- Unknown or other
SOS sounds at random Telemetry not working comes up at random Touchscreen on infotainment freezes
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.