Model year record
2024 Mazda CX-5 recalls & problems
The 2024 Mazda CX-5 has no safety recalls on file with NHTSA, and 46 owner complaints. The most-reported problem area is unknown or other (11 complaints).
Safety recalls
No safety recalls have been filed for the 2024 Mazda CX-5.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2024 Mazda CX-5 SUV AWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 16.9% |
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
CX-5 4WD
| City / highway | 26 / 31 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,400/year to fuel
CX-5 4WD
| City / highway | 23 / 29 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,700/year to fuel
CX-5 4WD
| City / highway | 22 / 27 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · 4-Wheel Drive · about $2,800/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Unknown or other | 11 | — |
| Service brakes | 7 | — |
| Engine | 7 | — |
| Vehicle speed controlCruise control; Accelerator pedal | 6 | — |
| Forward collision avoidanceAutomatic emergency braking; Adaptive cruise control | 6 | — |
| SeatsFront assembly › Head restraint | 5 | — |
| StructureBody | 4 | — |
| Exterior lighting | 4 | — |
| Power train | 3 | — |
| Steering | 3 | — |
| Electrical systemWiring | 3 | — |
| Visibility/wiper | 2 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Seats
I am extremely concerned about the safety of the 2024 Mazda CX-5 due to the failure of the seat adjustment mechanism, which prevents the seat from moving forward or backward. This is a serious safety hazard, particularly for passengers who may be positioned dangerously close to the dashboard in the event of a collision. This is not a minor inconvenience; it is a potential life-threatening safety issue. Mazda and federal safety regulators must take these complaints seriously, investigate the problem, and determine whether a safety recall is necessary. With numerous complaints reportedly coming from other owners, this issue deserves immediate attention before someone is seriously injured or…
- Unknown or other
VEHICLE SAFETY COMPLETELY COMPROMISED BY UNEXPECTED ENGINE STALL IN TRAFFIC. For over one week, my 2024 Mazda CX-5 exhibited severe engine sputtering and erratic idle RPM fluctuations (RPMs surging high, then dropping dangerously low) while stopping. while completely stopped in a parking lot with the transmission engaged in DRIVE, the engine lost all propulsion and suffered a hard stall. The vehicle failed to automatically restart when my foot was removed from the brake pedal. This bypasses the parameters of the i-stop feature and represents a complete powertrain shutdown. I was forced to put the vehicle in Park and manually cycle the push-button ignition to restart the engine. This…
- Structure
The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle. The dealer replaced the headliner, wiring harness, both front air bags, A-pillar molding, and C-pillar molding. The failure mileage was 17,655.
- Steering
Component failure: potential thermal (heat-related) breakdown of the EPS control module, steering rack electronics, or associated wiring harness. Description: After approximately two hours of continuous highway driving, a critical Red Steering Wheel Warning Light illuminates intermittently in the center dashboard. This indicates a severe system fault and imminent threat of total loss of power steering assist while operating at highway speeds presenting an extreme safety hazard. The vehicle is under the bumper-to-bumper warranty and was brought to authorized Mazda service for the warranty repair. The dealership refused to perform a deep electronic diagnostic of the EPS module. The service…
- Suspension
After vehicle has been parked for awhile, for example over night, there is a Popping sound or Clunking from front of vehicle after moving vehicle and applying brakes at first stop. Noise has been there since 2024. Popping, Clunking sound only when when vehicle parked again. There is also a loud Clunking sound sometimes, sounds like it is from the right front suspension, when driving on irregular, or bumpy road surface where i live. Sounds like something is not secured properly , tightened enough, or dampened enough. Like the Coil Spring flopping around in its holder. Have complained to the dealer numerous times. Was told that they could not duplicate the problem, even when vehicle was left…
- Vehicle speed control
See attached document for complaint.
- Seats
Driver side seat rocks back and forth when braking and cornering. Feels loose
- Forward collision avoidance › Warnings
On 06/18/2026, the vehicle displayed multiple safety warnings, including ABS malfunction, dynamic stability control/traction control malfunction, Smart Brake Support and Forward Obstruction Warning disabled, possible forward sensing camera malfunction, and airbag/seat belt pre-tensioner malfunction. These warnings involve braking, stability control, collision avoidance, airbag, and seat belt safety systems. This was not the first occurrence. On 04/24/2025, the vehicle displayed similar warnings, including critical brake system/Electronic Brake Force Distribution malfunction, ABS malfunction, Smart Brake Support and Forward Obstruction Warning disabled, possible forward sensing camera…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.