*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Exterior lighting
The contact owns a 2005 Mercury Grand Marquis. The contact stated that while driving 60 MPH, the front headlights flickered on and off before turning off. The failure had occurred while the contact was driving at night. Upon inspecting the vehicle, the contact became aware of scorch marks on the LCM, and the relay switch had burn marks. The contact stated that while attempting to turn off the front headlights manually, the front headlights remained illuminated. The dealer was made aware of the failure by phone. The contact was informed that the VIN was not associated with NHTSA Campaign Number: 15V861000 (Exterior Lighting). The failure mileage was approximately 144,500.
Sep 5, 2026 · 144,500 milesSteering
The contact owns a 2005 Mercury Grand Marquis. The contact stated while attempting to make a left turn, the steering wheel failed to operate as intended causing the contact to have driven straight instead of turning. No warning light was illuminated. An independent mechanic was contacted. The vehicle was towed to an independent mechanic where it was diagnosed as the steering column needed to be replaced. The vehicle was repaired, as the steering column was replaced twice. The contact mention the failure has a occurred on two different occasions. The manufacturer was notified of the failure, and they offered no assistance. The failure mileage was 145,000.
Apr 27, 2026 · 145,000 milesAir bags
my brother got me this vehicle five yrs ago, and ever since then the air bag light has been on,i have no idea of why it is on, i don't know if it is the fuse, i don't know if there is even a air bag is in the vehicle my brother got the vehicle up in vermont, i have a pending cl# [XXX] on another issue, thank you so much, deeply appreciated, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Sep 2, 2021Power train
my vehicle was running fine, than all of a sudden the transmission would not shift, i was like omg, what is going on, i had my son with me, my son was driving, he was so scared, i was like take a side street, stay level ground, we coasted down pro tech, [XXX] , that is where the car is now, bill told us,my son and i that the transmission fluid is burnt, when i looked at it the fluid was red,and did not smell burnt, this happened [XXX], i do not understand this at all, i am trying to get help through my insurance company, my claim #[XXX], SAFETY INSURANCE, there was transmission fluid on the dipstick red, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.…
Sep 25, 2025Service brakes
My wife has a 2005 Mercury Grand Marquis. This vehicle has what I believe is an extremely unsafe placement of the brake and accelerator pedals. The pedals are extremely close together, closer than I have ever seen on any other vehicle. My wife has depressed the accelerator while pressing the brake pedal on more than one occasion. We went recently for an oil change. The technician pressed the accelerator while pressing the brake pedal while putting the vehicle into reverse. The vehicle lunged into the parking lot. Fortunately, there were no vehicles behind my vehicle. If the technician had been shifting from neutral into drive, he would have driven into the building. The technician said that…
Sep 8, 2025Air bags1 injury
I bought this car from some stranger who doesnât care about my shoulder pains driving a car with the steering wheel upside down these part stores & insurance companies get theirs can I please get whatâs due to me so tired of the brakes making my steering wheel jerk & didnât have any heat in a car Iâve spent my entire check on I really canât believe this much over a faulty can I get some type of reimbursements for my pain & suffering from driving this guyâs high school car even if it looked like it did brand new pipes falling apart [XXX] wonât stop over heating caused me to run off the road because windows canât let right window down itâs so much I can say but I rather not…
Sep 10, 2022Exterior lighting
The contact owns a 2005 Mercury Grand Marquis. The vehicle was taken to the local dealer, where it was repaired under NHTSA Campaign Number: 15V861000 (Exterior Lighting). The contact stated that the headlights activated without driver input. The contact removed the circuit wires. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 80,082.
May 5, 2025 · 80,082 milesSeat belts
Seat belt does not fully clip in to buckle and tends to come undone while in operation of motor vehicle furthermore requires occupant to wiggle buckle back and forth to attempt to get a good connection between the two, belt and buckle.
Jun 1, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.