Model year record
2004 Kia Sorento recalls & problems
The 2004 Kia Sorento has no safety recalls on file with NHTSA, and 220 owner complaints. The most-reported problem area is engine and engine cooling (50 complaints).

Safety recalls
No safety recalls have been filed for the 2004 Kia Sorento.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2004 Kia Sorento 4-DR. w/SAB
| Frontal crash | Not Rated |
|---|---|
| Side crash | Not Rated |
| Rollover | Not Rated |

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Sorento 2WD
| City / highway | 14 / 18 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.5 L · 6 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,200/year to fuel
Sorento 2WD
| City / highway | 14 / 18 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.5 L · 6 cyl · Manual 5-spd · Rear-Wheel Drive · about $4,200/year to fuel
Sorento 4WD
| City / highway | 14 / 18 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.5 L · 6 cyl · Automatic 4-spd · 4-Wheel or All-Wheel Drive · about $4,450/year to fuel
Sorento 4WD
| City / highway | 14 / 18 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.5 L · 6 cyl · Manual 5-spd · 4-Wheel or All-Wheel Drive · about $4,450/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Engine and engine coolingEngine; Cooling system | 50 | 70,000 mi |
| Engine | 46 | 112,000 mi |
| Power trainAutomatic transmission; Manual transmission | 42 | 83,904 mi |
| SuspensionFront › Control arm › Lower ball joint; Front › Control arm › Upper ball joint | 32 | 103,000 mi |
| StructureBody; Frame and members › Underbody shields | 28 | 122,500 mi |
| Electrical system12v/24v/48v battery; Alternator/generator/regulator | 28 | 96,200 mi |
| SteeringRack and pinion; Linkages › Tie rod assembly | 26 | 96,000 mi |
| Exterior lightingHeadlights; Brake lights | 14 | 55,500 mi |
| Air bagsFrontal; Side/window | 14 | 89,449 mi |
| Unknown or other | 13 | 124,094 mi |
| Fuel/propulsion system | 8 | 120,000 mi |
| Vehicle speed controlCables | 7 | 109,000 mi |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Power train
Crank pully bolt snapped. Causing crank pully to fall, and critical belts to fail.
- Structure › Body
THIS KIA WAS HOUSED AND STORED IN A GARAGE FOR MOST OF ITS LIFE AND DRIVEN ONLY IN THE SUMMER. IN THE WINTERS OF MICHIGAN IS WAS HOUSED IN A CLEAN DRY GARAGE. THIS KIA WAS A 2 OWNER CAR. I AM THE SECOND OWNER. I HAD DRIVEN IT ONE WINTER AND THIS SUMMER TOOK IT TO GET AN ALIGNMENT BECAUSE IT PULLED TO THE RIGHT. ALIGNMENT CENTER COULD NOT DO THE ALIGNMENT BECAUSE THE WHOLE RIGHT DRIVERSIDE OF THE FRAME WAS RUSTED OUT BEYOND THEIR SAFTY STANDARDS. THE KIA WAS PULLING TO THE RIGHT BECAUSE THE WHOLE FRAME ON THE RIGHT SIDE WAS 80% RUSTED OUT AND THE LEFT SIDE WAS ALSO BUT NOT TO THE EXTENT OF THE RIGHT SIDE. THERE ARE FOOT LONG GAPING HOLES IN THE FRAME DUE TO THE RUSTING. IT IS IRREPARABLE.…
- Structure › Body
WHILE MY DAUGHTER WAS DRIVING ON THE HIGHWAY, THE BRAKES FAILED. THE MECHANIC SHOWED ME THE BRAKE LINES TOWARD THE REAR SUSPENSION RUSTED THROUGH. ALSO THE SUPPORT FOR THE REAREND RUSTED THROUGH MAKING THE VEHICLE DANGEROUS TO DRIVE. THE BRAKE LINES FROM FRONT TO BACK WERE CHANGED AND I AM LOOKING TO HAVE THE SUPPORT BRACKETS CHANGED.
- Suspension
2004 KIA SORRENTO 97,000 MILES. THE LEFT AND RIGHT SIDE REAR CONTROL ARM BRACKETS RUSTED OFF.
- Electrical systemFire
I BOUGHT MY 04 SORENTO FROM MY AUNT WHO WAS THE ONLY OWNER. IT HAD A POWER STEERING ISSUE AT THAT TIME WHICH TOOK SEVERAL ATTENPTS TO FIX. ABOUT A MONTH LATER WE WE VISITING FAMILY AND HAD TO TURN AROUND. UPON STOPPING WE NOTICED SMOKE FROM THE ENGINE COMPARTMENT SO I GRABBED MY 4 Y/O DAUGHTER OUT OF THE CAR AND BY BOYFRIEND OPENED THE HOOD TO FIND A SMALL FIRE ON OPPOSITE SIDE FRO WHERE BATTERY IS. ONCE FIRE WAS PUT OUT WE DROVE .5 MILES ON A CITY RD TO FAMILY. THE POWER STEERING WAS GONE AT THAT TIME AS WELL. 10/13/19 - THE DIRECTIONAL WORKED ALL DAY AND COME NIGHT TIME WHEN I CAME OUT FROM THE STORE AND STARTED VEHICLE THEY DID NOT WORK. THE NEXT DAY THEY WORKED FINEHOWEVER, ON 10/14/19…
- Structure › BodyFire
OCT, 2016 - I AM THE ORIGNAL OWNER OF THE VEHICLE AND HAD MAINTAINED REGULAR MAINTAINENCE ON THE VEHICLE. I HAD JUST PUT $700 OF NEW TIRES ON VEHICLE AND HAD A ROUTINE OIL CHANGE AND FLUID CHECK BEFORE WE LEFT FOR OUR VACATION. I NEVER HAD ANY ISSUES WITH THE VEHICLE AND I STILL OWN. THE VEHICLE DOES NOT RUN BUT I WANTED TO KNOW WHAT STARTED THE FIRE. MY DAUGHTER AND I WERE HEADED OUT OF TOWN FOR A WEEK, ABOUT 200 MILES INTO THE COMMUTE THE FRONT OF THE VEHICLE BEGAN TO SMOKE FROM UNDER THE HOOD, WE WERE TRAVELING AT 55-60 MPH. AS I WAS EXITING THE 421 HIGHWAY FLAMES BEGAN COMING OUT FROM AROUND HOOD AND THE PAINT ON THE HOOD BEGAN TO BUBBLE UP DUE TO HEAT. I IMMEDIATELY CALLED THE FIRE…
- Vehicle speed control
I WAS DRIVING WHEN I HEARD A CLUNKING NOISE, AND MY TRUCK SHIFTED. SO I PULLED OVER TO SEE THE MY REAR LOWER ARM FELL FROM SUBFRAME CORRSION DUE TO HEAVY SALT USE HERE IN WI. I HAD TO GET CAR TOWED HOME.
- Air bags
"TAKATA RECALL" I BOUGHT THIS CAR JUST RECENTLY AND THE DRIVERS SIDE AIR BAG STAYS ON ALL THE TIME THERE HAVE BEEN RECALLS BUT NOT ON MY CAR IS IT SAFE TO DRIVE THIS LIKE THIS OR IS IT DANGEROUS AND THE FACTORY SHOULD SEND OUT A RECALL ON THIS RIGHT !
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.