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Model year record

2017 Kia Sorento recalls & problems

The 2017 Kia Sorento has 4 safety recalls and 808 owner complaints on file with NHTSA. The most-reported problem area is engine (387 complaints).

Recalls4safety recalls
Complaints808filed by owners
Crashes · fires13 · 32reported in complaints
NHTSA overall5 ★crash-test stars
2017 Kia Sorento in an NHTSA crash test
NHTSA crash test

1 recall for this model year carries an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Trailer hitchesSep 19, 2022

Trailer hitches

Recall 22V70300070,887 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem
Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk
A fire while parked or driving can increase the risk of injury.
Fix
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
EngineDec 19, 2018

Engine

Recall 18V90700071,653 vehiclesopened after NHTSA action (ODI)

Problem
Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pipe that connects to the fuel pump outlet may have been damaged, misaligned or improperly torqued during the engine replacement procedure, possibly causing a fuel leak.
Risk
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Fix
Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

Components: Engine; Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings

Engine and engine coolingSep 21, 2017

Engine

Recall 17V58600062 vehicles

Problem
Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.
Risk
If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.
Fix
Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.
Trailer hitchesNov 30, 2016

Trailer hitches

Recall 16V86200010,212 vehicles

Problem
Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Risk
If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.
Fix
Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.

Components: Trailer hitches; Electrical system

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2017 Kia Sorento SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15%

Forward collision warning: Optional · Lane departure warning: Optional

2017 Kia Sorento SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.8%

Forward collision warning: Optional · Lane departure warning: Optional

2017 Kia Sorento NHTSA side crash test
NHTSA side barrier crash test
2017 Kia Sorento NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Sorento FWD

24mpg combined
City / highway21 / 28 mpg
FuelRegular Gasoline

2.4 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,800/year to fuel

Sorento FWD

23mpg combined
City / highway20 / 27 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,900/year to fuel

Sorento AWD

22mpg combined
City / highway19 / 25 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (S6) · All-Wheel Drive · about $3,050/year to fuel

Sorento AWD

22mpg combined
City / highway21 / 25 mpg
FuelRegular Gasoline

2.4 L · 4 cyl · Automatic (S6) · All-Wheel Drive · about $3,050/year to fuel

Sorento FE AWD

21mpg combined
City / highway18 / 25 mpg
FuelRegular Gasoline

3.3 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,200/year to fuel

Sorento FWD

20mpg combined
City / highway18 / 25 mpg
FuelRegular Gasoline

3.3 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,350/year to fuel

Sorento AWD

19mpg combined
City / highway17 / 23 mpg
FuelRegular Gasoline

3.3 L · 6 cyl · Automatic (S6) · All-Wheel Drive · about $3,550/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine387217364,000 mi
Exterior lightingHeadlights; Headlights › Switch12510037,100 mi
Unknown or other104111119,000 mi
Electrical systemIntegrated trailer brake control; Ignition › Anti-theft › Immobilizer/proximity › Key/sender9705059,000 mi
Steering9700030,000 mi
Fuel/propulsion system3902147,000 mi
Power train3711156,574 mi
Engine and engine coolingEngine › Oil/lubrication › Oil cooler2703095,000 mi
Service brakes222015,500 mi
Vehicle speed control2110013,500 mi
Forward collision avoidanceAutomatic emergency braking; Adaptive cruise control18000—
StructureBody1721444,000 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations