Problem: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Risk: A fire increases the risk of injury.
Fix: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
Components: Visibility › Defroster/defogger/hvac system › Fan/motor; Electrical system › Wiring › Fuses and circuit breakers
Power train › Automatic transmission
NHTSA recall 22V760000 · Oct 11, 2022 · 69,038 vehicles
Problem: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Risk: Loss of drive power increases the risk of a crash.
Fix: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
NHTSA advisory: park outside and away from buildings until repaired (fire risk).
Problem: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
Problem: Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Risk: A fuel leak increases the risk of a fire.
Fix: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2021 Kia Sorento SUV FWD Later Release
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
15.9%
Forward collision warning: Standard · Lane departure warning: Standard
2021 Kia Sorento SUV AWD Later Release
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
15.9%
Forward collision warning: Standard · Lane departure warning: Standard
2021 Kia Sorento SUV AWD Early Release
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
15.9%
Forward collision warning: Standard · Lane departure warning: Standard
2021 Kia Sorento SUV FWD Early Release
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
15.9%
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Sorento FWD
26mpg combined
City / highway
24 / 29 mpg
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (S8) · Front-Wheel Drive · about $2,600/year to fuel
Sorento FWD
25mpg combined
City / highway
22 / 29 mpg
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (AM-S8) · Front-Wheel Drive · about $2,700/year to fuel
Sorento AWD
24mpg combined
City / highway
23 / 25 mpg
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $2,800/year to fuel
Sorento AWD
24mpg combined
City / highway
21 / 28 mpg
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (AM-S8) · All-Wheel Drive · about $2,800/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Power train Automatic transmission
144
1
0
1
64,500 mi
Engine
68
1
0
0
33,000 mi
Electrical system Wiring › Connectors/plugs/receptacles
47
1
0
0
34,256 mi
Unknown or other
40
1
0
0
—
Fuel/propulsion system
23
0
0
0
—
Vehicle speed control
13
1
0
0
—
Forward collision avoidance Warnings; Adaptive cruise control
10
0
0
0
—
Visibility Windshield; Sun/moon roof assembly
8
0
0
0
—
Steering
6
0
0
0
—
Structure Body
5
0
0
0
—
Visibility/wiper
4
0
0
0
—
Air bags
4
2
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Oct 21, 2026Power train When driving between 10 to 50 mph with foot on gas pedal my car wonât jerk sputter and lose complete loss of power while making a turn. I have to release my gas pedal and push back down and it takes a solid couple seconds to get any power back. Iâve been almost hit a couple times in the last two weeks because as Iâm turning my car just loses all power.
Oct 7, 2026 · 76,500 milesPower train The contact owns a 2021 Kia Sorento. The contact stated that while accelerating between 10 MPH and 15 MPH, the vehicle vibrated and jerked, similar to an attempted gear shift, before returning to normal operation. Additionally, the vehicle experienced a loss of motive power, particularly while traveling down a decline. The failure was a recurring issue. The dealer was contacted. The failure mileage was approximately 76,500.
Oct 1, 2026Power train Transmission has failed and dealership scanner did not read code P1C2D03, the diagnostic has confirmed a severe, structural failure of the transmission: the internal fluid barrier seal has worn through, causing total cross-contamination of the DCT gear oil and control fluid. This physical fluid mixing is actively starving the electric oil pump and throwing codes P086800 and P193B79. This creates the exact safety hazard described in Safety Recall SC250. Kia informed me that since I didn't have a direct P1C2D03 code it would not fall under the recall and they would not be replacing the transmission. I was told by another tech that the two codes are related to P1C2D03. To me a barrier failure…
Oct 7, 2026Engine UNKNOWN. Car all of a sudden wouldnât accelerate while driving on the road. It was hesitating while pressing the gas pedal.
May 1, 2026 · 64,000 milesPower train The contact owns a 2021 Kia Sorento. While driving approximately 40-50 MPH in fourth gear, the vehicle shuddered and decelerated to 30 MPH, then lost drive power. Additionally, the clutch made a flapping sound while in 1st, 2nd, 6th, and 8th gear. The contact stated that the vehicle rolled while the transmission was shifted in drive(D). The contact pulled over, turned off, and then restarted the vehicle. The failure had occurred approximately five times. The contact associated the failure with NHTSA Campaign Number: 22V760000 (Power Train); however, the VIN was not included in the recall. The manufacturer was notified of the failure by phone. The failure mileage was approximately 64,000.
Sep 29, 2026Power train I noticed my car having a delayed engagement whenever i put it in reverse. I had to wait a couple of seconds before it would go in reverse. As i was leaving my job there is a hill and i noticed jerking when trying to accelerate up. As i made if past the hill i stop at a light,upon takeoff i noticed my car wouldn't accelerate but the RPM gauge spiked.i turned it off and then back on and it did the same only this time the check engine light came on. The issues i am having with my car fits the description of what the recall is for and i can't believe my car isnt part of the recall! The same make,model,year and engine(turbo). The car isn't even drivable and i will have to have it towed to a…
Nov 3, 2025Power train This is my third report regarding a dangerous loss of drive power on my vehicle, which completely matches NHTSA Recall 22V760000. Kia of Rainbow City in Alabama diagnosed the failing transmission oil pump in March 2026 but refused to honor the recall because a software patch was previously marked 'complete.' The dealership has since deactivated my digital access to the inspection report. The manufacturer is actively leaving a verified, life-threatening safety defect on the road.
May 12, 2026 · 40,000 miles · crash · 1 injuryPower train The contact owns a 2021 Kia Sorento. The contact stated that while driving approximately 50 MPH and exiting the freeway, the vehicle failed to accelerate and decelerated. While slowing down and driving onto the shoulder a second vehicle crashed into the rear of the vehicle. During the crash the contact sustained a mild neck injury. Medical attention was sought. Additionally, the vehicle had experienced auto stop failures and the engine failed to automatically restart when the brake pedal was released. Recently the vehicle was jerking while accelerating and merging into traffic. The manufacturer was notified of the failure. The failure mileage was 40,000.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
DP22003 · opened Sep 12, 2022 · closed Dec 12, 2023Loss of Motive Power The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints indicating that the subject vehicles were experiencing rapid loss of engine oil due to oil drain plug back outs, resulting in loss of motive power and/or catastrophic engine damage. Additional complaints were provided which alleged that the oil drain pans lack sufficient structural integrity and are susceptible to cracking. The petition itself can be reviewed at NHTSA.gov under ODI number 11481745. On September 12, 2022, the Office of Defects Investigation (ODI) opened Defect Petition (DP22-003)…