Car Record Book

2021 Kia Sorento recalls & problems

The 2021 Kia Sorento has 4 safety recalls and 255 owner complaints on file with NHTSA. The most-reported problem area is power train (144 complaints).

Recalls4safety recalls
Complaints255filed by owners
Crashes · fires5 · 1reported in complaints
Injuries · deaths2 · 0reported in complaints
2021 Kia Sorento in an NHTSA crash test
2021 Kia Sorento in an NHTSA crash test

1 recall for this model year carries an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Visibility › Defroster/defogger/hvac system › Fan/motor

NHTSA recall 25V649000 · Sep 25, 2025 · 39,536 vehicles

Problem: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Risk: A fire increases the risk of injury.

Fix: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

Components: Visibility › Defroster/defogger/hvac system › Fan/motor; Electrical system › Wiring › Fuses and circuit breakers

Power train › Automatic transmission

NHTSA recall 22V760000 · Oct 11, 2022 · 69,038 vehicles

Problem: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Risk: Loss of drive power increases the risk of a crash.

Fix: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

Trailer hitches

NHTSA recall 22V703000 · Sep 19, 2022 · 70,887 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk: A fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings

NHTSA recall 21V519000 · Jul 8, 2021 · 21,575 vehicles

Problem: Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Risk: A fuel leak increases the risk of a fire.

Fix: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2021 Kia Sorento NHTSA side crash test
NHTSA side barrier crash test
2021 Kia Sorento NHTSA side pole crash test
NHTSA side pole crash test

2021 Kia Sorento SUV FWD Later Release

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard · Lane departure warning: Standard

2021 Kia Sorento SUV AWD Later Release

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard · Lane departure warning: Standard

2021 Kia Sorento SUV AWD Early Release

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard · Lane departure warning: Standard

2021 Kia Sorento SUV FWD Early Release

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard · Lane departure warning: Standard

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Sorento FWD

26mpg combined
City / highway24 / 29 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S8) · Front-Wheel Drive · about $2,600/year to fuel

Sorento FWD

25mpg combined
City / highway22 / 29 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (AM-S8) · Front-Wheel Drive · about $2,700/year to fuel

Sorento AWD

24mpg combined
City / highway23 / 25 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $2,800/year to fuel

Sorento AWD

24mpg combined
City / highway21 / 28 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (AM-S8) · All-Wheel Drive · about $2,800/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Power train
Automatic transmission
14410164,500 mi
Engine
6810033,000 mi
Electrical system
Wiring › Connectors/plugs/receptacles
4710034,256 mi
Unknown or other
40100—
Fuel/propulsion system
23000—
Vehicle speed control
13100—
Forward collision avoidance
Warnings; Adaptive cruise control
10000—
Visibility
Windshield; Sun/moon roof assembly
8000—
Steering
6000—
Structure
Body
5000—
Visibility/wiper
4000—
Air bags
4200—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations