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Model year record

2024 Kia Sorento recalls & problems

The 2024 Kia Sorento has 2 safety recalls and 44 owner complaints on file with NHTSA. The most-reported problem area is electrical system (11 complaints).

Recalls2safety recalls
Complaints44filed by owners
Crashes · fires4 · 1reported in complaints
NHTSA overall5 ★crash-test stars
2024 Kia Sorento in an NHTSA crash test
NHTSA crash test

Safety recalls

Electrical systemJan 13, 2025

Body control module › Software

Recall 25V00600074,469 vehicles

Problem
Kia America, Inc. (Kia) is recalling certain 2024-2025 Sorento, 2025 Sorento Hybrid, and 2025 Sorento Plug-In Hybrid vehicles. A software error in the Body Domain Control Unit (BDC) may cause a loss of low beam headlights and taillights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
A loss of headlights and taillights can reduce visibility, increasing the risk of a crash.
Fix
Dealers will update the BDC software, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC331.

Components: Electrical system › Body control module › Software; Exterior lighting › Tail lights; Exterior lighting › Headlights

Electrical systemApr 23, 2024

Wiring

Recall 24V28700095 vehicles

Problem
Kia America, Inc. (Kia) is recalling certain 2024 Sorento vehicles. The motor driven power steering (MDPS) wiring harness may be incorrectly assembled, which can result in a loss of power steering assist.
Risk
A loss of power steering assist increases the risk of a crash.
Fix
Dealers will inspect and repair, or replace the MDPS wiring harness as necessary, free of charge. Owner notification letters were mailed May 7, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC309.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2024 Kia Sorento SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2024 Kia Sorento SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2024 Kia Sorento Plug-in Hybrid SUV AWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

Forward collision warning: Standard · Lane departure warning: Standard

2024 Kia Sorento NHTSA side crash test
NHTSA side barrier crash test
2024 Kia Sorento NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Sorento Plug-in Hybrid Plug-in Hybrid

34mpg combined
City / highway35 / 33 mpg
Electric range32 mi
On electricity79 MPGe · 43 kWh/100 mi
FuelRegular Gasoline

1.6 L · 4 cyl · Automatic (AM-S6) · All-Wheel Drive · about $1,950/year to fuel

Sorento FWD

26mpg combined
City / highway23 / 31 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S8) · Front-Wheel Drive · about $2,600/year to fuel

Sorento AWD

25mpg combined
City / highway23 / 28 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $2,700/year to fuel

Sorento FWD

23mpg combined
City / highway20 / 29 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (AM-S8) · Front-Wheel Drive · about $2,900/year to fuel

Sorento AWD

23mpg combined
City / highway20 / 27 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (AM-S8) · All-Wheel Drive · about $2,900/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical system11211—
StructureBody7111—
Unknown or other6102—
Engine5011—
Service brakes5100—
Power train5000—
Forward collision avoidanceAutomatic emergency braking; Warnings3200—
Visibility/wiper3000—
Exterior lighting2000—
Seat belts2101—
Steering2000—
Air bags2201—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.