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2023 Kia Sorento recalls & problems

The 2023 Kia Sorento has 3 safety recalls and 125 owner complaints on file with NHTSA. The most-reported problem area is electrical system (38 complaints).

Recalls3safety recalls
Complaints125filed by owners
Crashes · fires3 · 2reported in complaints
NHTSA overall4 ★crash-test stars
2023 Kia Sorento in an NHTSA crash test
NHTSA crash test

Safety recalls

VisibilitySep 25, 2025

Defroster/defogger/hvac system › Fan/motor

Recall 25V64900039,536 vehicles

Problem
Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Risk
A fire increases the risk of injury.
Fix
Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

Components: Visibility › Defroster/defogger/hvac system › Fan/motor; Electrical system › Wiring › Fuses and circuit breakers

Back over preventionAug 31, 2023

Sensing system › Camera

Recall 23V610000144,979 vehicles

Problem
Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
Fix
Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
EquipmentAug 15, 2023

Other › Labels

Recall 23V57900050,517 vehicles

Problem
Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk
A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
Fix
Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Kia Sorento SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2023 Kia Sorento SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard & Optional · Lane departure warning: Standard

2023 Kia Sorento HEV SUV AWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard · Lane departure warning: Standard

2023 Kia Sorento HEV SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk15.9%

Forward collision warning: Standard · Lane departure warning: Standard

2023 Kia Sorento NHTSA side crash test
NHTSA side barrier crash test
2023 Kia Sorento NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Sorento Plug-in Hybrid Plug-in Hybrid

34mpg combined
City / highway35 / 33 mpg
Electric range32 mi
On electricity79 MPGe · 43 kWh/100 mi
FuelRegular Gasoline

1.6 L · 4 cyl · Automatic (AM-S6) · All-Wheel Drive · about $1,950/year to fuel

Sorento FWD

26mpg combined
City / highway24 / 29 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S8) · Front-Wheel Drive · about $2,600/year to fuel

Sorento FWD

25mpg combined
City / highway22 / 29 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (AM-S8) · Front-Wheel Drive · about $2,700/year to fuel

Sorento AWD

24mpg combined
City / highway23 / 25 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (S8) · All-Wheel Drive · about $2,800/year to fuel

Sorento AWD

24mpg combined
City / highway22 / 27 mpg
FuelRegular Gasoline

2.5 L · 4 cyl · Automatic (AM-S8) · All-Wheel Drive · about $2,800/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical system381122,000 mi
Unknown or other37021—
Engine32011—
Power train2210021,700 mi
Forward collision avoidanceWarnings; Adaptive cruise control17000—
Vehicle speed control11101—
Service brakes11100—
Lane departureBlind spot detection; Assist10000—
Steering7000—
Visibility/wiper7000—
Fuel/propulsion system6101—
VisibilitySun/moon roof assembly4000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.