*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Air bagsCrash2 injuries
I was rear ended and my car slammed into the car in front of me and the air bags did not deploy. Instead my head slammed into the steering wheel.
Oct 22, 2026Service brakes
Bought my 2025 Kia Sorento brand new in November of 2025. Summer of 2026 with 30,000 miles on it, all of the dash lights kept flashing at me, including the red brake light, and messages saying CHECK ESC, CHECK ABS, CHECK DRIVER ASSISTANCE SYSTEM/ Happened several times but the car would still drive. The morning of August 20, I was going to leave for work and it happened again, but this time it wouldn't let me go in forward or reverse. When i pressed the gas, the engine just revved but it stayed in one spot and kind of jumped. I had it towed to Kia. They came up with 5 codes all having to do with the ABS system, drove it 500 miles, couldn't get it to happen so gave it back to me. Fast…
Aug 20, 2026Forward collision avoidance › Automatic emergency braking1 injury
While driving on the freeway, I was getting over into the next lane. I was half way over and there was no one in front of, next to or behind me from any direction, I was traveling an open road. The closest vehicle to me was 2 lanes over and 5 to 6 car lengths behind me, my car began to beep rapidly and immediately activated the automatic emergency breaking system. It slammed on the brakes, jolting my 2 daughets and me forward. All 3 active seat belts locked and caused pain in my chest. There was not a car near me at all. It was a hard slam and then immediate release. I have not yet reported this to Kia, I have never had this happen to me, therefore, there has never been an inspection…
Oct 1, 2026Air bagsCrash1 injury
Knee airbags deployed in my car accident and have severe injuries on bilateral legs bruises that damage my nerves and veins.
Sep 10, 2026Electrical system
VEHICLE: 2025 Kia Sorento (VIN: [XXX]) KIA CORPORATE CASE #: XXX SAFETY DEFECT DESCRIPTION: The central ccNC infotainment display screen suffers from recurring, thermal-induced flickering and complete blackouts while driving and parking. When the screen blackouts, the FMVSS 111 federally mandated Backup Camera, navigation, and critical vehicle safety displays are completely lost, posing an immediate collision and safety hazard. EXTENSIVE SERVICE & REPAIR HISTORY (2 FAILED DEALER VISITS): 1. VISIT #1 (XXX - Healey Kia, Newburgh NY): Reported intermittent display flickering and blackout. Dealer claimed unable to duplicate on quick drive and requested video proof. 2. EVIDENCE DOCUMENTATION:…
Feb 5, 2026Structure › Body
About a minute into my drive, I heard an explosion. I looked back thinking something happened to my twin toddlers and saw nothing. I heard the sound of glass cracking and looked up to see the front glass of my moonroof shattered. I pulled over to safety and closed the sun cover for the moonroof before any more glass could fall into the car in fear of my toddlers getting injured. The car itself had been on for maybe 5 minutes prior to driving away from my house.
Aug 27, 2026Electrical system
The contact owns a 2025 Kia Sorento. The contact stated that while driving approximately 75 MPH, the rear windshield wiper was moving with the switch turned off. The contact turned the rear windshield wiper to high, then low, and the wiper finally turned off. The contact continued driving and the vehicle suddenly stalled, and the message Press Button to Start Engine message was displayed. The vehicle continued to coast in neutral, and then decelerated to approximately 65 MPH. The contact pressed the start button and the accelerator pedal, and the vehicle failed to move immediately. The contact stated that after several attempts, the engine revved as needed. The contact stated that while…
Aug 20, 2026 · 56,000 milesUnknown or other
During highway trips the info cluster starts chiming and a coffee cup light comes on the dash saying I should consider taking a break! This happens frequently and is distracting as I need to look down from the road to access what the warning is. I'm being told now that it is not able to be disabled. It's distracting and there's no way I would have bought the car with such a distraction during highway driving.
Aug 17, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
