*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The contact owns a 2009 Kia Sorento. The contact stated that upon starting the vehicle, the check engine, ESC, and ABS warning lights were illuminated. Upon speaking with other independent mechanics, the contact was informed that the failure was likely linked to moisture that might have entered the ABS module. Upon investigation, the contact discovered NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic); which the contact associated with the failure. The dealer was notified of the failure, and the contact was informed that the vehicle was already serviced under recall prior to owning the vehicle. The manufacturer was not made aware of the issue. The vehicle was…
Nov 1, 2025Engine
My check engine light is on. It has been on for over 2 or more years. Nobody knows what the codes mean. My timing chain needs to be replaced. My tires are constantly leaking. My battery has been replaced 2 times, and I still cannot start my vehicle even when I get a jump. The interior light when you open the car door, has fallen and is hanging. When I open the back door, the light does not come on so I cannot see what is in the trunk. The handles on both sides of the rear doors are broken and the doors do not open. I have not been able to get my vehicle inspected because of the check engine light and the timing chain. I took it to get inspected last April when it was due and I was told it…
Jun 4, 2023Unknown or otherFire
Driving on the interstate @ 65mph the car cut off then caught on fire. Smoke came in the car we pulled over to emergency lane exited the car and then flames came up through the console. The car became completely engulfed in flames and totally destroyed. There were no injuries. I have a video of the event. I do not know the cause. All of the gauges were working properly and read normal.
Aug 26, 2024Electrical system
The contact owns a 2009 Kia Sorento. The contact stated while her daughter was driving approximately 15 MPH, she activated the windshield wipers and the radio, and the vehicle started to stall. The contact stated that her daughter saw the TPMS, and check engine warning lights were illuminated. The contact's daughter drove the vehicle back to the residence. The contactâs husband attempted to duplicate the failure by letting the vehicle idle and then shifted to reverse (R), and the instrument cluster gauges started to function erratically. The contact shifted the vehicle to drive(D) and depressed the accelerator pedal however, the vehicle failed to respond. The contact stated he shifted to…
Apr 26, 2023 · 185,000 milesElectrical system
Currently my ESC OFF warning light is lit on my dash, and while lit my vehicle has trouble accelerating from 0 to 40 mph. The warning light goes on and off at random. I have had the accelerator pedal assembly replacement in 2015 and 2019 due to the same issue. It is NOW happening again in 2022!!!. Is this a design flaw issue? It's definitely a safety issue! How can consumers be protected from these issues?
Jun 1, 2022Electrical system
The contact owns a 2009 Kia Sorento. The contact received notification of NHTSA Campaign Number: 20V088000 (Electrical System, Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Jan 22, 2021Engine
The contact owns a 2009 Kia Sorento. The contact stated while driving out of the driveway, the warning message "ASC-OFF" appeared on the instrument panel and the vehicle inadvertently stalled. The contact stated as she turned off the vehicle, she was able to restart the vehicle and parked in the driveway. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure had been reoccurring and several warning lights including the ASC warning light, check engine warning light, and air bag passenger warning light were illuminated. The vehicle was taken to the dealer who informed the contact that the VIN was included in NHTSA Campaign Number:…
May 20, 2021 · 140,000 milesService brakes
TL* THE CONTACT OWNS A 2009 KIA SORENTO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V088000 (ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO NALLEY KIA LOCATED AT 7849 MALL PKWY, STONECREST, GA 30038, (770) 288-5283, WHERE THE RECALL REPAIR WAS COMPLETED. THE CONTACT STATED THAT AFTER THE RECALL REPAIR WAS PERFORMED, WHILE DRIVING 60 MPH, THE CONTAC HEARD A LOUD ABNORMAL SOUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND WAS DIAGNOSED WITH NEEDING THE AIR CONDITIONER COMPRESSOR TO BE REPLACED. THE FAILURE WAS NOT ASSOCIATED WITH THE RECALL REPAIRS. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO…
Aug 1, 2020 · 180,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.