*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
There are multiple recalls, including total engine failure recall, Kia is refusing to have it towed or reimburse for tow to dealership to fix recalls. Iâve attempted through local dealership and through Kia care corporate. There have been at least 6+ recalls, 3 of which are âurgentâ, Kia has failed to repair ANY of them. Iâve already had to pay to have this vehicle towed twice when the engine failure occurred and again when I moved.
Jun 10, 2024Service brakes, hydraulicFire
The contact owns a 2013 Kia Soul. The contact stated that while the vehicle was parked, turned off, and unoccupied, the contact heard a noise outside and discovered that the vehicle had caught on fire near the engine compartment. The contact extinguished the fire using water and salt. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic). The vehicle was taken to the dealer, where it was diagnosed that the HECU fuse had failed and that the burning was coming from the ABS module. The contact was not informed of the necessary repairs or replacements. The manufacturer was made aware of the failure, and a case was opened. The approximate failure…
Jun 20, 2026 · 222,892 milesEngine
The contact owns a 2013 Kia Soul. The contact stated that while driving 25 MPH, the check engine and TPMS warning lights illuminated. The vehicle was taken to Auto Zone, where DTC: P0420 was retrieved. The contact was informed that the failure was associated with NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling). The vehicle was taken to the dealer, where the contact was informed that the repair was not covered under the recall and that an engine inspection was required as part of a diagnostic test. The manufacturer was notified of the failure by phone, a case was filed, and the contact was informed that the vehicle was previously repaired under the recall in 2022. The…
Oct 3, 2026 · 190,000 milesEngine
While driving my 2013 Kia Soul 1.6L GDI on the highway, the vehicle suddenly lost significant engine power and the Check Engine Light began flashing. The sudden loss of power at highway speed created a safety concern because I could no longer maintain normal highway speed with surrounding traffic. I exited the highway and drove home at reduced speed while the Check Engine Light continued flashing. Christian Brothers Automotive inspected the vehicle. Their diagnostic scan identified a pending P1326 code. The technician rechecked the knock sensor that had previously been replaced in July 2026 and confirmed that the sensor was functioning properly. After the engine reached operating…
Aug 19, 2026Steering
I've had no issues with the vehicle until 2 years ago when the steering column began getting incredibly loose. I can turn the wheel 10 degrees before turning. Now the car can no longer go above 40 MPH because the steering wheel will shake violently and the front end will vibrate and it feels like it will flip. I've read that it's most likely a plastic/rubber piece in the steering column that commonly fails in most Kia Souls 2012-2014 ish. I've had it inspected before and was told I needed to replace my entire front end suspension system... Since there are no other issue with the engine I just drive it below 30 and only a few miles at a time.
Oct 2, 2026Steering
The contact owns a 2013 Kia Soul. The contact stated that while making a turn, there was an abnormal popping sound coming from the steering column. The contact stated that while driving, the steering wheel was moving freely. The vehicle was taken to a dealer to be diagnosed, and it was determined that the steering wheel coupler needed to be replaced. The vehicle was being repaired. The manufacturer was notified of the failure. The failure mileage was 102,000.
Sep 8, 2026 · 102,000 milesEngine
The contact owns a 2013 Kia Soul. The vehicle was repaired under NHTSA Campaign Numbers: 23V652000 (SERVICE BRAKES, HYDRAULIC) and 19V120000 (ENGINE, ENGINE AND ENGINE COOLING). The contact stated that while driving 65 MPH, the vehicle lost automotive power. There was no warning light illuminated. The vehicle was restarted, and the check engine warning light was illuminated; however, the vehicle failed to accelerate. The vehicle was towed to the dealer to be diagnosed, and the contact was informed that additional diagnostic tests were needed to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 127,000.
Jul 4, 2026 · 127,000 milesUnknown or otherFire
Car caught fire while sitting in my driveway with no one in it for about 12 hours.
Aug 5, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
