The 2017 Kia Soul has 1 safety recall and 272 owner complaints on file with NHTSA. The most-reported problem area is engine (191 complaints).
Recalls1safety recalls
Complaints272filed by owners
Crashes · fires17 · 14reported in complaints
Injuries · deaths19 · 0reported in complaints
2017 Kia Soul in an NHTSA crash test
Safety recalls
Air bags
NHTSA recall 22V031000 · Jan 25, 2022 · 410,619 vehicles
Problem: Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air bags that will not deploy in a crash.
Risk: Air bags that do not deploy as intended can increase the risk of injury in a crash.
Fix: Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2017 Kia Soul SUV FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
14.7%
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Range & efficiency
Soul Electric EV
93mi range
Efficiency
32 kWh/100 mi
MPGe city / hwy / comb
120 / 92 / 105
Charge time (240 V)
4 h
Automatic (A1) · Front-Wheel Drive · about $700/year to charge
Soul
28mpg combined
City / highway
26 / 31 mpg
Fuel
Regular Gasoline
1.6 L · 4 cyl · Automatic (AM7) · Front-Wheel Drive · about $2,400/year to fuel
Soul
27mpg combined
City / highway
25 / 30 mpg
Fuel
Regular Gasoline
1.6 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,500/year to fuel
Soul
27mpg combined
City / highway
25 / 30 mpg
Fuel
Regular Gasoline
2 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,500/year to fuel
Soul
27mpg combined
City / highway
24 / 30 mpg
Fuel
Regular Gasoline
1.6 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $2,500/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Engine
191
1
12
3
82,000 mi
Unknown or other
32
1
2
0
13,250 mi
Electrical system Adas › Blindspot › Sensors
19
1
3
0
20,000 mi
Power train
19
0
0
0
79,738 mi
Fuel/propulsion system
18
0
1
0
72,500 mi
Air bags
16
11
0
13
40,000 mi
Service brakes
12
4
0
3
19,990 mi
Steering Electric power assist system
10
1
0
0
29,261 mi
Engine and engine cooling Exhaust system › Emission control › Catalytic convertor; Engine › Crank/camshaft position sensor
10
0
0
0
92,000 mi
Vehicle speed control
8
0
0
0
6,500 mi
Structure Body
4
0
0
0
—
Suspension
4
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jun 12, 2021Engine This car since I had it burns alot and I mean alot of oil between oil changes i have to keep oil on hand and constantly checking the oil I have alot of friends with this car and the same issue I had my soul for over 5 years and it's still burning oil I take care of my car im still paying on it and it has less than 70,000 miles and 8m having problems with it. I'm disabled, one income. I need my car I've brought this to kua themselves they told me to...JUST KEEP WATCHING YOUR OIL LEVELS LIJE U VEEN U SHUD BE OK....ARE THEY SERIOUS. PLEASE HELP ME
Sep 11, 2025Structure › Body The paint is completely failing on this kia soul. The eroded paint is a well known issue with Kia, nothing is being done about the paint failing and chipping across the whole body of the car, which will lead to inevitable rusting. It has been inspected, they are aware of the issue, and are doing nothing to resolve it.
May 9, 2026Engine One day I noticed my oil light flashed on and off about three times during a drive down the road, simultaneously a loud knocking started in my engine. Although I had gotten my oil changed just a couple months prior and always practiced appropriate maintenance I decided to pull over and check my oil, it was empty. No warnings, the oil light had never come on, the engine light had never come on. A modern car shouldnât have complete engine failure due to oil starvation with no warning whatsoever. That is separate from the other problem where the car had obviously been burning oil excessively. I got my vehicle towed to the dealership and was told I donât fall under any warranties. The cars…
Jul 7, 2026Engine The engine has structural manufacturer defect causing extreme internal engine oil consumption with zero external leaks, creating a severe risk of sudden oil starvation catastrophic mechanical engine failure. The severe oil consumption problem was confirmed by a certified national corporate service center (Firestone Auto Care). An intermittent P0420 catalytic converter warning is actively appearing on the dashboard, which is a documented consequence of internal engine oil burning. When attempting to get this mechanical defect diagnosed and repaired under the class-action parameters, manufacturer dealerships (Findlay Kia and Jim Marsh Kia) declined to schedule the mandatory manufacturer…
Jun 11, 2026 · 197,000 milesEngine The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot. The vehicle was towed to the contact's residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 197,000
Feb 23, 2026Engine 2017 Kia Soul, 1.6L Gamma GDI engine, ~82,000 miles. Vehicle exhibits excessive oil consumption consistent with the known piston ring defect addressed in Kia TSB ENG222 (covering 2012â2019 Souls with Gamma/Nu engines) and consistent with the E2 Class Action Settlement that covered the same engine in 2012â2016 model years. The oil consumption has destroyed the catalytic converter, causing the engine to stall. The vehicle is not currently drivable. Kia dealer has refused to perform the oil consumption test or evaluate engine warranty coverage until the owner pays out of pocket to replace the catalytic converters (quoted at $6,000). Requesting NHTSA expand the existing Gamma engine recall…
May 14, 2026Power train 2017 KIA SOUL, at approximately 87,000 miles began to show intermittent oil warning lights under regular G-loads pointing to oil starvation issues.Vehicle was taken to KIA Dealer for oil change. Dealer stated that possible oil consumption would trigger a need to return to dealer before the 1000 mile marker for second round of warranty checks per TSB 222 rev 8 Excessive Oil Consumption Nu/GAMMA/theta/kappa engines. Dealer is claiming that PN Oil Pressure Switch 94750 37100 is culprit and wanting to charge for service and parts. Existing TSB 237, Oil Pressure Switch Replacement, which outlines that the lambda engines have this exact same PN covered under warranty at no cost to client. This…
Dec 7, 2019Steering The vehicle experiences major engine performance issues following a replacement engine installation (approximately 8,000 miles on the new engine). Additionally, the catalytic converter is malfunctioning, the steering exhibits significant pulsation during braking, and the suspension system is malfunctioning. These combined defects create an unsafe driving condition and pose a serious risk to the driver, passengers, and other motorists.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.