*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
The engine burns oil too quickly. I only have 130k miles on my car, only owner. I donât even drive it every day at this point. I have ran out of oil and been stranded 3 times in the past few months. The engine completely burns all the oil and the oil light doesnât even come on until there is none left! Itâs like we have to check it every 500 miles. We have refilled the oil over 6 times while only adding about 4k miles on total mileage. It is absolutely ridiculous.
Oct 26, 2026Engine
Engine seized while driving with no warning. Dealer has submitted findings to kia corporate techline for powertrain warranty claim which is requesting a $700 engine teardown at my expense
Jul 18, 2026Engine
Burns way to much oil then it should for a 2019. I have to put a quart of oil in every 1,000 miles due to the oil consumption the motor does.
Jan 1, 2023Air bags
My 2019 Kia Soul has been professionally diagnosed with DTC B162000, âInternal Fault â Replace SRSCM,â involving the Supplemental Restraint System/Airbag Control Module. My repair shop documented this diagnosis on August 24, 2026. Kia Safety Recall SC226 / NHTSA Recall 22V-031 addresses an Airbag Control Unit defect in certain 2017-2019 Kia Souls and specifically addresses vehicles exhibiting DTC B1620. However, I have been informed that my VIN is not included in the recall and the recall repair is therefore unavailable for my vehicle. I am concerned that my vehicle may have the same safety defect despite being excluded from the recall population. The airbag system is safety-critical,…
Feb 21, 2026Engine and engine cooling
The contact owns a 2019 Kia Soul. The contact stated that while driving at an undisclosed speed, there was a burning odor and smoke coming from the exhaust pipe. Additionally, the engine was consuming an excessive amount of engine oil. The contact pulled over and checked the engine oil level, and the dipstick indicated that the engine oil level was extremely low. The contact stated that engine oil was added to the engine. The vehicle was taken to the dealer, where it failed the oil consumption test; however, the manufacturer declined to replace the engine and informed the contact that the vehicle was not covered under warranty. The vehicle was not repaired. The manufacturer was made aware…
Jan 2, 2026 · 59,000 milesElectrical system
I purchased a 2019 Kia Soul in June 2022. Since purchasing the vehicle, it has been stolen three separate times. During at least one theft, the steering column was damaged to bypass the ignition, and responding officers indicated the theft method was consistent with the widely reported Kia theft method. I had possession of my keys during the incidents. The repeated thefts created a significant safety risk, financial loss, and left me without reliable transportation. I am concerned the vehicleâs theft-deterrent system did not provide reasonable protection against unauthorized operation. Police reports were filed for each theft, and the incidents have been reported to Kia. I am submitting…
Jul 31, 2023Engine
I was driving through a busy intersection when the vehicle stopped accelerating causing risk to myself and other drivers. I was able to get the vehicle through the intersection and pulled over. I turned the vehicle off and it would not restart. I had the vehicle towed to my local independent service center where a diagnostic was performed. It was found to be engine failure due to the connecting rod to the pistons. It resulted in a loud rod knock and white smoke from the engine. There were no warning lights or sounds or quality of driving prior to the failure until the vehicle suddenly stopped accelerating. Vehicle was regularly maintained. Kia is currently in a lawsuit due to engine failure…
May 19, 2026Engine
My engine has suffered a mechanical failure that makes the vehicle stall or lose power while driving, creating a massive highway safety hazard. Kia is using a software update loophole to deny fixing a physical, dangerous manufacturing defect.
Jun 22, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
