CarRecordBook

Model year record

2016 Kia Soul recalls & problems

The 2016 Kia Soul has 2 safety recalls and 817 owner complaints on file with NHTSA. The most-reported problem area is engine (562 complaints).

Recalls2safety recalls
Complaints817filed by owners
Crashes · fires28 · 35reported in complaints
NHTSA overall5 ★crash-test stars
2016 Kia Soul in an NHTSA crash test
NHTSA crash test

Safety recalls

EngineFeb 22, 2019

Engine

Recall 19V120000378,967 vehiclesopened after NHTSA action (ODI)

Problem
Kia Motors America (Kia) is recalling certain 2012-2016 Kia Soul vehicles equipped with 1.6L Gasoline Direct Injection (GDI) engines. High exhaust gas temperatures may damage the catalytic converter, possibly resulting in abnormal engine combustion and damage to one or more of the engine's pistons and possible piston connecting rod failure.
Risk
Piston damage may result in an engine stall, increasing the risk of a crash. A broken connecting rod may puncture the engine block allowing engine oil to escape. The leaking oil may contact the exhaust, increasing the risk of a fire.
Fix
Kia will notify owners, and dealers will upgrade the Catalytic Overheating Protection Engine Control Unit logic to prevent overheating of the catalytic converter. In addition, the catalytic converter will also be replaced if it has been damaged. Depending on the extent of any damage, the engine may also be replaced, free of charge. The recall began April 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC176.

Components: Engine; Engine and engine cooling › Exhaust system › Emission control › Catalytic convertor

SteeringSep 29, 2017

Steering

Recall 17V608000342,381 vehicles

Problem
Kia Motors America (Kia) is recalling certain 2014-2016 Soul and Soul EV vehicles. The pinion plug may allow the pinion gear to separate from the steering gear assembly.
Risk
If the pinion gear separates, steering will be lost, increasing the risk of a crash.
Fix
Kia will notify owners, and dealers will inspect and secure the pinion plug or replace the steering gear assembly, as necessary, free of charge. The recall began November 16, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC155. Note: This recall supersedes campaigns 14V-332 and 15V-736. Vehicles previously remedied under those numbers are being recalled again under this campaign.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2016 Kia Soul SUV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk14.7%

Forward collision warning: Optional · Lane departure warning: No

2016 Kia Soul NHTSA side crash test
NHTSA side barrier crash test
2016 Kia Soul NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Range & efficiency

Soul Electric EV

93mi range
Efficiency32 kWh/100 mi
MPGe city / hwy / comb120 / 92 / 105
Charge time (240 V)4 h

Automatic (A1) · Front-Wheel Drive · about $700/year to charge

Soul

27mpg combined
City / highway24 / 31 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,500/year to fuel

Soul ECO dynamics

26mpg combined
City / highway24 / 30 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,600/year to fuel

Soul

26mpg combined
City / highway24 / 30 mpg
FuelRegular Gasoline

1.6 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,600/year to fuel

Soul

26mpg combined
City / highway24 / 30 mpg
FuelRegular Gasoline

1.6 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $2,600/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine562429286,000 mi
Unknown or other12337375,000 mi
Engine and engine coolingExhaust system › Emission control › Catalytic convertor; Engine › Oil/lubrication108122100,150 mi
Fuel/propulsion system8405172,617 mi
Power trainAxle assembly6202074,500 mi
Electrical systemIgnition › Anti-theft › Immobilizer/proximity › Key/sender; Alternator/generator/regulator5727666,122 mi
Vehicle speed controlAccelerator pedal3321368,000 mi
SteeringColumn; Steering wheel /handle bar › Yaw/angle sensor3020253,500 mi
Service brakes1821445,638 mi
StructureBody; Body › Door1824155,061 mi
Exterior lightingHeadlights; Turn signal1800050,415 mi
Air bags171301033,955 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations