Model year record
2024 Kia Soul recalls & problems
The 2024 Kia Soul has no safety recalls on file with NHTSA, and 31 owner complaints. The most-reported problem area is electrical system (9 complaints).
Safety recalls
No safety recalls have been filed for the 2024 Kia Soul.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2024 Kia Soul SUV FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 14.7% |
Forward collision warning: Standard & Optional · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Soul Eco dynamics
| City / highway | 29 / 35 mpg |
|---|---|
| Fuel | Regular Gasoline |
2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $2,150/year to fuel
Soul
| City / highway | 27 / 33 mpg |
|---|---|
| Fuel | Regular Gasoline |
2 L · 4 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $2,250/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system | 9 | — |
| Unknown or other | 9 | — |
| Engine | 5 | — |
| Forward collision avoidanceWarnings; Automatic emergency braking | 5 | — |
| Lane departureAssist; Blind spot detection | 4 | — |
| Back over preventionWarnings; Rearview system braking | 3 | — |
| Steering | 2 | — |
| Service brakes | 2 | — |
| Exterior lighting | 2 | — |
| Power train | 2 | — |
| Vehicle speed control | 1 | — |
| Tires | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Steering
My 2024 Kia Soul has experienced three serious steering failures while driving since June 2026. The steering system suddenly malfunctioned, causing the steering wheel to become completely locked and leaving me unable to control the vehicle, putting my safety and the safety of other drivers and pedestrians at serious risk. During the last two incidents, the vehicle became completely undrivable and had to be towed to an authorized Kia dealership. During the most recent incident, dashboard warning lights appeared for approximately three seconds before the steering wheel locked completely. The vehicle has been at the dealership since October 10, 2026. Following the first two incidents, Kia…
- Engine
The engine goes from rest to automatic shut down when you accelerate if the Auto rest for the engine at pause is enabled. Completely shutting downs the car when itâs supposed to be accelerating
- Unknown or other
The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I bought the car brand new from KIA. I drive for Lyft and the car has 127,738 miles on it, but I think that a transmission should last longer than 2 years and 127,738 miles.
- Electrical system
The car will not lock via the key fob or automatic door locks. When you turn off the ignition and open the drivers door it chimes and you can not lock the doors. Itâs in park, and I turn the steering wheel. Iâve unplugged the negative battery, and had the fuses checked.
- Service brakes
Had to make a panic stop in rain on interstate due to vehicle in front of me using emergency turn around (vehicle was not authorized to use). Brake pedal went down furthur than normal amd abs did not activate. Barely missed having an accident. Exiting 12 miles later brake pedal went to floor. Stopped (had to pump pedal repeatedly to stop as iy was going to floor) & checked brake fluid level. It looked low. Drove carefully home. Upon parking at home, 'Low brake fluid' light came on. Checked fluid in resevoir. Only one third was remaining.
- Unknown or other
The trunk/ back hatch and it will not open i have tried to use the key fob and nothing it just failed randomly. I went to open it and nothing happens. I have tried locking and unlocking and nothing. This is extremely dangerous because one if I need access to my spare I can't get to it. Also if there was a crash and someone had to pull me or my child out through the back we can not get out. Especially with children in the back seats.
- Forward collision avoidance › Warnings
Intermittent failure of multiple safetyâcritical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driverâassist features disable simultaneously without warning.
- Electrical system
This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic windows, when opening from the driver side the windows will not come back up, have to pull over and turn vehicle on and off and /or try to close the windows from each door individually I called to report this to Kia at [XXX]…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.