*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
ABS Control Module short and failure occurred. Trouble codes generated include 01325 - Tire Pressure Monitoring Control Module No signal/communication and 01130 - ABS Operation Implausible signal static. Upon visiting an Authorized Volkswagen dealer service center was charged $200 for ABS diagnostic fee and told the ABS Control Module has failed and I will need to pay >$2900 to replace. ABS, ESP/ASR, airbag, and parking brake lights are now permanently active as a result and not certain these systems are functioning.
Apr 6, 2024Engine
The contact owns a 2012 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated. The contact stopped and refilled the coolant reservoir bottle. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The contact stated that the failure had been persistent, and the water pump had been replaced three times previously. The contact was informed that oil leaked onto the gasket and caused the housing of the water pump to crack, which caused the engine to overheat. The vehicle was not repaired. The manufacturer was not made aware of…
Dec 28, 2015 · 50,000 milesAir bags › Frontal › Driver clockspring/spiral cassette
My Air bag light came on. Plus all the controls on my steering column do not work, including the horn. I called the VW dealer. They knew exactly what it was. The Clock Spring. This happened in early May. I was told the part has been on back order for 6 months. The dealer does not have any cars to give me until the part comes in. I was told 6 other cars have the same problem This to me is a major safety issue. I HAVE to drive my car, and I am not comfortable with that.
May 9, 2022Fuel/propulsion system
A MONTH AGO I NOTICED MY GTI WAS STALLING WHEN I TRIED TO ACCELERATE AFTER A STOP. WENT ON A DRIVE WITH A LOT OF HILL CLIMBING AND THE CAR STARTING TO STALL ON THE UPHILL PORTIONS. THE PROBLEM WAS NOTICEABLY WORSE AFTER THAT, SO I TOOK IT TO A LOCAL SHOP. THEY WEREN'T ENTIRELY SURE BUT PUT IN A NEW FUEL FILTER. THE PROBLEM DID NOT GET BETTER. TODAY, A MONTH LATER, I TOOK MY CAR TO A DIFFERENT SHOP FOR FURTHER DIAGNOSIS AND THEY DETERMINED IT WAS A HIGH PRESSURE FUEL PUMP/CAMSHAFT FAILURE. THE CAR IS NOT PERFORMING SAFELY DUE TO STALLING AND A LAG IN ACCELERATION.
Aug 14, 2020 · 104,000 milesAir bags
THE CLOCK SPRING IN MY STEERING WHEEL HAS BROKEN/QUIT WORKING, VOLKSWAGEN REFUSES TO REPLACE IT UNDER THE RECALL BECAUSE MY VIN NUMBER WAS NOT FLAGGED DURING THE RECALL, THE AIRBAG LIGHT, ABS LIGHT, BRAKE LIGHT, AND TRACTION CONTROL LIGHT ARE ALL ON, MY MECHANIC DIAGNOSED IT TO BE THE CLOCK SPRING CAUSING THE ISSUE.
Feb 8, 2017 · 60,000 milesEngine
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT RATTLED INSIDE. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 NORTH FWY, HOUSTON, TX 77090, (281) 872-3855) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND THE TIMING TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190-669-582. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Aug 14, 2019 · 67,000 milesStructure › Body
WHEN THE SUN BEATS DOWN ON MY PASSENGER DOOR OR ON A VERY HOT DAY, AND THE DOOR IS THEN OPENED, IT WILL NOT LATCH.IT WILL SWING OPEN WHEN DRIVING. I HAVE TO HOLD SHUT WITH A ROPE. IF THE CAR IS PARKED WITH SUN ON THE OTHER SIDE OF THE CAR THIS DOESN'T HAPPEN. APPARENTLY THE CABLE STRETCHES WHEN IT GETS HOT PREVENTING THE LATCH FROM OPERATING. IT WILL RETURN TO NORMAL OPERATION WHEN PARTS COOL DOWN EITHER DURING THE RIDE OR ONCE AT HOME IN DARK GARAGE. AT THAT POINT THE LATCH WILL WORK AND DOOR WILL CLOSE. THIS HAS PREVIOUSLY HAPPENED ON MY DRIVER'S SIDE DOOR AND WAS FIXED UNDER WARRANTY. I AM NOW PAST MY MAXIMUM MILEAGE WARRANTY SO IT WILL NOT BE COVERED.
Sep 1, 2018 · 110,000 milesService brakes
WHILE CAR WAS STOPPED BUT RUNNING THE VACUUM PUMP 'BROKE' WITH A LOUD GRINDING SOUND AND OIL STARTED LEAKING EVERYWHERE. PUTTING THE CAR IN MOTION WASN'T A PROBLEM DISPITE THE GRINDING SOUND BUT BRAKES WERE *VERY* HARD TO PRESS AND WAS *VERY* DIFFICULT TO STOP THE CAR. DECIDED THAT IT WAS UNSAFE TO DRIVE AND CALLED A TOW TRUCK TO TAKE TO THE DEALER. THEY REPLACED THE VACUUM PUMP AT MY EXPENSE.
Jan 26, 2019 · 118,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.