*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Fuel/propulsion system
I own a vehicle built from two salvage vehicles: a 2019 VW Golf Sportwagen (VIN [XXX] - the body) and a 2019 VW GTI (VIN [XXX] - the engine, suspension, fuel tank/system, etc). The vehicle is registered and titled under the Sportwagen VIN. Safety Recall 20UF requires replacement of the suction jet pump to prevent risk of fire. The recall was performed on the Sportwagen prior to its crash, but not on the GTI. Since the Sportwagen no longer has it's original engine/fuel tank, but that from the GTI, this means my vehicle has the defective, unsafe part. Because the dealer service department goes by the registered body VIN, they refused to perform the recall. I called VWoA Customer Care, who…
Aug 5, 2026Unknown or other
While simply driving 75mph (speed limit during time of incident) on the highway, i heard a loud explosion sound and the sunroof had completely shattered and was blown upwards. Glass began and continued to fly off, creating a large hole, while trying to get to a stopping point. The was only very little shards of debris that had gotten inside the vehicle while driving, but had potential to put me and a passenger at risk of serious injury. No vehicles were close to mine that could have caused debris to hit the area and no other vehicles were affected. There was no cracks or chips in the glass prior to the incident. There is reason to believe that it is a manufacturing error or installation…
Jan 30, 2026Forward collision avoidance › Automatic emergency braking
The front collision brake assist goes on when there is no obstacle. It has given me obstacle warnings before, but this time it slammed on the brakes and brought me to a stop. This "safety" feature is going to get me rear ended. I have not taken it to a dealer because internet search shows me it is a widespread problem for which there is no fix. I would like it permanently disabled.
Jul 9, 2025Unknown or other
The contact owns a 2019 Volkswagen GTI SE. The contact received notification of NHTSA Campaign Number: 24V110000 (FUEL SYSTEM, GASOLINE). The contact lives in Hawaii. However, there are no Volkswagen dealers on the island. The contact was told by the manufacturer that the recall repairs would need to be done by a dealer. It was suggested that the vehicle be shipped to O'ahu at the contact's expense. The contact stated that the manufacturer did not offer any assistance when asked if a local independent mechanic could repair the vehicle. The contact had not experienced a failure.
Apr 18, 2025Engine
Rough idle on start. RPM is not maintaining to keep the engine running. After a few try, it starts ok and drive off the parking lot, but the engine dies after about 10 seconds over 30mph. It feels like gasoline is not igniting corretly. Scanned Error Code P0171: System Too Lean Bank 1 P0190: Fuel Rail Pressure Sensor A Circuit Dealership can't replicate the issue and find the issue. Could be related to Fuel System Recall.
Sep 17, 2024Fuel/propulsion system
There has been no incident. I am filing this complaint because I have been unable to get an expected date of repair from VW by calling VW.
May 17, 2024Power train
VEHICLE STALLS AT LOW SPEEDS. I HAVE NOTICED MY CAR STALL WHEN LEAVING A PARKING SPOT WHERE I WILL GET HALFWAY OUT OF THE PARK, AND THEN THE RPM GOES TO 0 AND I HAVE TO PUT IT INTO PARK, TURN THE KEY, AND AFTER A LONGER THAN NORMAL STARTUP TIME, IT GOES.
Feb 14, 2021 · 21,000 milesUnknown or other
WHILE DRIVING ON HIGHWAY AT APPROX. 75MPH, MY 2019 VOLKSWAGEN GTI SE PANORAMIC SUNROOF SPONTANEOUSLY EXPLODED. I HEARD A VERY LOUD BANG FOLLOWED BY SHATTERED GLASS FALLING INTO THE CAR. THE ENTIRE SUNROOF HAD SHATTERED AND A VERY LARGE HOLE (APPROX. 1' X 1.5' LARGE) NEAR THE FRONT OF SUNROOF WAS PRESENT. I DID NOT SEE ANYTHING HIT THE SUNROOF. GIVEN THE LOUD BANG AND THE EXTENT OF DAMAGE TO THE SUNROOF, I FIND IT DIFFICULT TO BELIEVE A ROCK OR SOME OTHER OBJECT HIT THE SUNROOF.
Nov 11, 2020 · 13,400 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.