*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
DSG automatic transmission started going into neutral at various speeds and driving conditions. It feels as though the clutch disengages momentarily, causing the vehicle to slow down and engine to rev. This is definitely not safe when trying to merge or drive on the highway. This is a know issue with VW DSG transmissions and warranted a safety recall on earlier vehicles. My vehicle is newer than the recall so VW has no obligation to help me. They inspected the car and told me it needed a transmission replacement, but that the transmission is no longer produced or available. I would need to source a used transmission and try my luck. It is unacceptable that VW has no liability in this issue…
Apr 21, 2025Engine
I'M ON MY WAY TO WORK ON THE HIGHWAY GOING UPHILL AND THE TEMPERATURE RED LIGHT STARTS FLASHING. I DECIDED TO SLOW DOWN BECAUSE THE FLASHING LIGHT HAD ME CONCERNED. THE TEMPERATURE GAUGE STAYED AT NORMAL POSITION SO I WAS ABLE TO BRING IT HOME. I WAITED AWHILE AND THEN CHECKED UNDER THE HOOD FOR COOLANT LEVEL AND IT WAS DOWN TO THE BOTTOM BARELY ANY LEFT. SO I BOUGHT THE RECOMMENDED COOLANT BY VW AND FILLED IT UP TO LEVEL. I DROVE THE NEXT DAY AND PARKED IN MY DRIVE WAY AND LATER THAT DAY I SAW COOLANT PUDDLE ON CONCRETE DRIPPED FROM ENGINE. I SUSPECT IT'S THE WATER PUMP AGAIN. I HAD THIS PROBLEM WITH THIS CAR BEFORE WITH COOLING SYSTEM TWICE. THE FIRST TIME THE DEALERSHIP DEALT WITH IT BY…
Feb 18, 2021 · 106,000 milesService brakes
I WAS DRIVING AT NORMAL HIGHWAY SPEEDS AND WHEN I WENT TO SLOW DOWN FOR A RED LIGHT MY BRAKES WERE NOT ENGAGING UNTIL MY PEDAL WAS PUSHED WELL OVER HALF WAY DOWN. THIS WAS A VERY SERIOUS ISSUE. I STARTED NOTICING THAT IF I PUMPED MY BRAKE PEDAL, THE BRAKES WOULD BECOME MORE EFFECTIVE, BUT THE VEHICLE REALLY WAS NOT SAFE. I TOOK THE CAR TO MY LOCAL TIRES PLUS REPAIR SHOP WHO BELIEVED THE BRAKE MASTER CYLINDER WAS BAD AND IT WAS REPLACED UNDER WARRANTY. ONCE THE REPAIR WAS COMPLETED I PICKED UP MY VEHICLE AND THE BRAKES STILL WERE NOT EFFECTIVELY ENGAGING. AT THAT POINT THE REAR BRAKE CALIPERS HAD GOTTEN REPLACED AND EVEN AFTER THAT, NOTHING HAD IMPROVED. TIRES PLUS DECIDED THE CAR NEEDED TO…
Nov 18, 2020Structure › Body
SUNROOF SPONTANEOUSLY EXPLODED ON THE HIGHWAY.
Sep 4, 2020 · 57,000 milesEngine
INTAKE MANIFOLD WAS REPLACED UNDER WARRANTY IN 2015. IN LATE 2019 THE VEHICLE DISPLAYED A SERVICE ENGINE WARNING WHICH TURNED OUT TO BE THE INTAKE MANIFOLD AGAIN. OUT OF WARRANTY THE SERVICE COST ME IN EXCESS OF $1000. I SEE THE WARRANTY WAS EXTENDED ON OLDER YEARS FOR THE SAME EXACT REASON BUT NOT THE 2013. THIS NEEDS TO BE REMEDIED AS SOON AS POSSIBLE.
Nov 1, 2019 · 120,000 milesPower train
WITHOUT WARNING THE VEHICLE PUTS ITSELF INTO NEUTRAL WAS TOLD NOTHING CAN BE DONE UNLESS IT'S ABLE TO BE DIAGNOSED OR REPLICATED THIS IS A KNOWN ISSUE ON EARLIER MODELS THAT RESULTED IN AN EXTENDED WARRANTY DUE TO THE SAFETY CONCERNS. DID CONTACT DEALER AND VOA
Apr 13, 2019 · 57,000 milesPower train
TL* THE CONTACT OWNS A 2013 VOLKSWAGEN GTI. WHILE DRIVING AT ANY SPEED, THE GEAR SHIFTED INTO NEUTRAL AND COMMUNICATION WAS LOST WITH THE GEAR BOX. ALSO, THE RPMS INCREASED. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS PLACED IN PARK, SHUT OFF, AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO VALLEY AUTO WORLD VOLKSWAGEN (910-867-7000, LOCATED AT 3810 SYCAMORE DAIRY RD, FAYETTEVILLE, NC 28303) WHERE IT WAS DIAGNOSED THAT THE COMPUTER SYSTEM NEEDED TO BE REPLACED. THE COMPUTER SYSTEM WAS NOT REPLACED. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO REACH ANYONE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
Jun 28, 2016 · 15,000 milesStructure › BodyFire
CAR WAS DRIVEN IN A NEIGHBORHOOD. FIRST NOTICED SOME SMOKE COMING OUT OF THE HOOD, STOPPED THE CAR, MORE AND MORE SMOKE CAME OUT AND COULDN'T EVEN SEE ANYTHING IF ANYONE WERE TO BE IN THE CAR. NOTICE SOME FIRE START TO APPEAR AT THE BOTTOM OF THE CAR, CALLED 911. THE ENTIRE HOOD WAS ON FIRE BY THE TIME FIREFIGHTERS ARRIVED. IT SEEMED THERE WAS GOING TO BE AN EXPLOSION IF FIREFIGHTERS WERE TO ARRIVE A MINUTE LATER.
Nov 10, 2018 · 35,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.