*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Engine
On 8/23/2026, my vehicle experienced severe vibrations and unusual noise after load crack sound while driving. We discovered that the factory motor mount (metal arm) was completely Brocken off (picture in attachment) and required immediate replacement to ensure the safe operation of the vehicle. Also bolt thread in the engine support was damaged.
Aug 23, 2026Structure › Body
I am reporting a water intrusion issue involving the rear hatch area of my 2018 Volkswagen Golf GTI Autobahn. Water leaks into the vehicle through the hatch wiring boot area and travels into the interior of the car, causing the headliner to become saturated with water. During periods of rain or after washing the vehicle, water enters near the rubber hatch wiring boots and leaks into the interior roof area. The vehicle has two rubber hatch boots (left and right) that route wiring harnesses from the body to the liftgate. These harnesses carry wiring for several rear hatch components including the backup camera, center high-mount brake light, rear wiper motor, hatch release switch, rear…
Feb 11, 2026Service brakes
During moderate braking, the ABS system was violently pulsing the brakes on the left front wheel. This occured on about one dozen braking events over a 5-7 mile distance. Afterwards upon inspection, the left front brake smelled and radiated intense amounts of heat. There were no Warning Lights displayed at any time during or after. The tires, original equipment size, are almost brand new. All tires were at recommended air pressure. A Volkswagen dealer will inspect the vehicle today. The ABS hydraulic assembly is suspect. The vehicle has 46,000 miles and has had its brake fluid replaced in the past as part of normal recommended service.
Mar 28, 2025Service brakes
6/1/20 BRAKES GOOD MEASURED 8 (IN THE GREEN) THIS IS WHEN I RECEIVED A NEW WATER PUMP (I KNOW! UNDER WARRANTY ISSUE ALSO IMO). MILAGE 25490. SEPTEMBER GOT NEW TIRES. ANTI LOCK BRAKES WENT OFF RIGHT A WAY X2. 10/10/20 TOOK CAR IN FOR 30,000 MILE CHECK AT 29,053 MILES. BRAKES MEASURED AT 3. MCKENNA SUGGESTED NEW BRAKES(PADS, ROTORS) $700.00. WHAT WOULD CAUSE BRAKES GOING FROM 8 TO 3 IN 4 MONTHS? I HAVE CONCERNS WITH ANTILOCKING BRAKES. I BELIEVE THEY ARE TOO SENSITIVE AND CAUSED BRAKE ISSUES
Sep 29, 2020 · 28,675 milesStructure › Body
VW CORPORATION DID NOT HONOR THEIR WARRANTY ON MY 2018 VW, GTI. MY 2018 VW, GTI WAS PARKED, AND I WAS INSIDE THE VEHICLE, WHEN THE SUNROOF SPONTANEOUSLY SHATTER. THE SUNROOF WAS NOT HIT BY ANY DEBRIS. THE 2018 VW GTI IS STILL UNDER WARRANTY SO I TOOK THE DAMAGED VEHICLE TO OURISMAN VW OF LAUREL. OURISMAN VW STATED THAT VW DECLINED TO HONOR WARRANTY BECAUSE THEY SAID IT WAS IT BY A ROCK. THE ROOF WAS NOT HIT BY ANYTHING. VW STATED THAT AS A GESTURE OF GOOD FAITH BECAUSE I HAD BEEN A LOYAL CUSTOMER, THEY WOULD PICKED UP 40% OF THE REPAIR COST. I PICKED UP 60% OF THE COST, $3,239.38. I'M FILING THIS COMPLAINT BECAUSE VW SHOULD HAD PICKED UP THE ENTIRE REPAIR COST BECAUSE THE SUNROOF WAS NOT…
Mar 2, 2020 · 21,115 milesService brakes
TL* THE CONTACT OWNS A 2018 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE EMERGENCY BRAKE ASSIST ACTIVATED INDEPENDENTLY. THE CONTACT STATED THERE WAS A WARNING MESSAGE STATING AN OBJECT WAS IN FRONT OF THE VEHICLE HOWEVER, THERE WAS NOTHING IN FRONT OF THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE MILLAGE WAS 14,426.
Mar 4, 2020 · 14,426 milesPower train
AN ISSUE EXISTS WHERE THE START STOP SYSTEM (S/S) CAN CAUSE THE VEHICLE TO STALL AT A STOP LIGHT. AT ONE POINT, THE DRIVER WAS IN STOPPED IN TRAFFIC, WHICH CAUSED MY S/S TO ACTIVATE, TURNING OFF THE VEHICLE'S ENGINE. THE DRIVER UNBUCKLED HIS SEAT BELT SO HE COULD PUT SOMETHING INTO THE GLOVE BOX, THEN RE BUCKLED HIS SEAT BELT. TRAFFIC BEGAN MOVING AGAIN, SO THE DRIVER HIT THE ACCELERATOR. THE VEHICLE DID NOT ACCELERATE. THERE WAS A NOTIFICATION ON THE DASH STATING "PLEASE START ENGINE MANUALLY". THE DRIVER ATTEMPTED TO START THE ENGINE, BUT THE VEHICLE WAS STILL IN DRIVE, SO THE VEHICLE NOTIFIED HIM TO PUT THE TRANSMISSION INTO P OR N. THE DRIVER SHIFTED THE VEHICLE INTO N, RESTARTED THE…
Mar 1, 2020 · 18,000 milesService brakes
ON 3 OCCASIONS THE MANUAL PARKING BRAKE HAS RELEASE FULLY WHEN THE CAR HAS BEEN PARKED UPHILL ON A SIDE STREET WITH A STEEP INCLINE. TWICE THIS WAS AFTER I HAD GOTTEN OUT OF THE CAR, AND ONCE WHILE IN THE CAR IT HAPPENED IMMEDIATELY AFTER THE HILL-HOLDER BRAKE RELEASED. EACH TIME, THE CAR WAS IN GEAR AND DID NOT ROLL MORE THAN A FEW INCHES; AND AN ADULT PASSENGER WAS IN THE FRONT AND WITNESSED IT AND REAPPLIED THE BRAKE. THE PARKING BRAKE WAS APPLIED TIGHTLY, AND FULLY RELEASED WITH A BIG NOISE 2-20 SECONDS LATER. THE FROM THE SOUND MADE, IT SEEMS THAT THE RATCHETING PAWL ON THE HANDBRAKE SLIPPED OUT AND DID NOT CATCH ON THE NEXT TOOTH. THE DEALERSHIP COULD NOT RECREATE THE ISSUE AND HAS…
Feb 3, 2020 · 26,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.