*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Structure › Body
On sunday october 18 i was having lunch inside my car and the sunroof exploded out of no where,i got out of the car to see what fell on it and nothing was around, i called my insurance and they told me that they don't cover that because they work with safelite and safelite doesn't do sunroof. I went and procceed to call a volkswagen dealer to explain what happend and they told me i need to call volkswagen costumer care wich i did. When i called them they told me to call the dealer seems like nobody wants to take care of this issue.
Oct 18, 2026Steering
While driving my 2016 Volkswagen GTI MK7 Autobahn Edition with approximately 37,000 miles, the power steering suddenly and without warning failed completely. The steering wheel became extremely difficult to turn, requiring significant physical force to operate. Simultaneously, both the TPMS (Tire Pressure Monitoring System) warning light and the ESC (Electronic Stability Control) warning light illuminated on the dashboard. I brought the vehicle to an authorized Volkswagen dealership, Deel Volkswagen in Miami, Florida. The dealership diagnosed the issue as a complete failure of the steering rack and pinion assembly and quoted approximately $6,000 for replacement. This failure occurred at…
Feb 27, 2026Engine
NHTSA Recall 24V-110 (VW 20UF). The vehicle is in Limp Mode and experiencing low oil pressure symptoms. It is also subject to Recall 24V-110, which identifies a fire risk due to fuel leakage. Despite the safety hazard, the local Volkswagen dealership has refused to perform the recall repair or diagnose the vehicle, stating it is at their 'discretion.' I am reporting a failure by the manufacturer and the dealer to remedy an active safety defect, leaving me with an unsafe, undriveable vehicle."
Feb 6, 2026Unknown or other
I am reporting a safety concern related to Safety Recall 20UF on my 2016 Volkswagen Golf GTI SE and the handling of this recall by an authorized Volkswagen dealership (Pohanka Volkswagen, Capitol Heights, MD). Prior to the recall service, the vehicle exhibited loss of power, intermittent shuddering, and severe difficulty refueling (fuel pump nozzle repeatedly shut off even with a low fuel level). These symptoms were similar to prior EVAP system failures that required replacement of the charcoal canister and EVAP purge (N80) valve earlier in 2025. I brought the vehicle to the dealership on December 29, 2025, specifically requesting completion of Recall 20UF and inspection/replacement of EVAP…
Dec 29, 2025Fuel/propulsion system
Fuel is leaking from near the gas tank when the car is running and creates a puddle- I took my car to the local VW dealership in February to get the Suction Jet Pump Recall completed.
Aug 1, 2025Unknown or other
I was driving on the highway, and heard a quiet sound like someone sprinkling sand on my windshield for about 10 seconds. All of a sudden, the sun roof burst and shattered with a loud pop. Luckily the internal slide-able screen webbing kept the glass from entering the compartment (except a bit of glass dust and small shards). I never heard a rock hit, or any other cause. I believe the âsand sprinklingâ sound was the âspider webâ cracks spreading prior to the burst. Obviously that is extremely dangerous while driving on the highway. If it wasnât for the internal screen keeping the glass off me, it could have been much worse. I was able to pull off the highway and temporarily secure…
Jul 22, 2025Engine
Repeated issues with leaking water pump and broken seals under the intake manifold causing vehicle to be underivable.
Jan 10, 2025Fuel system, gasoline
The contact owns a 2016 Volkswagen GTI. The contact received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle stalled. There was no warning light illuminated. The contact stated while the vehicle was parked, the contact became aware of fuel leaking from the rear of the vehicle. The vehicle was towed to the dealer where the vehicle was diagnosed with a fuel leak coming from the fuel tank suction pump.…
Aug 1, 2024 · 45,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.