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2013 Volkswagen Jetta recalls & problems

The 2013 Volkswagen Jetta has 6 safety recalls and 518 owner complaints on file with NHTSA. The most-reported problem area is electrical system (150 complaints).

Recalls6safety recalls
Complaints518filed by owners
Crashes · fires12 · 3reported in complaints
NHTSA overall4 ★crash-test stars
2013 Volkswagen Jetta in an NHTSA crash test
NHTSA crash test

Safety recalls

Service brakes, hydraulicSep 23, 2020

Foundation components › Master cylinder

Recall 20E06400038 vehicles

Problem
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Risk
If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.
Fix
Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact Tenneco customer service at 1-800-625-9319.
Unknown or otherSep 25, 2019

Unknown or other

Recall 19V679000113 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Risk
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Fix
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
Electrical systemAug 22, 2019

Ignition › Anti-theft › Control module

Recall 19V615000679,027 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Risk
Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Fix
Volkswagen will notify owners, and dealers will install an additional switch and circuit board, free of charge. The recall began November 19, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 37M2.

Components: Electrical system › Ignition › Anti-theft › Control module; Steering › Column locking › Anti-theft device

Air bagsAug 4, 2015

Frontal

Recall 15V483000415,825 vehiclesopened after NHTSA action (ODI)

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Risk
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
Fix
Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.
SuspensionOct 20, 2014

Rear

Recall 14V656000442,066 vehicles

Problem
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
Risk
The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.
Fix
Volkswagen will notify owners, and dealers will install a sheet metal inlay on the rear axle trailing arms designed to prevent a sudden loss of control in the event of trailing arm sudden fracture, free of charge. The recall began April 7, 2015. Owners may contact Volkswagen customer service at 1-800-893-5298.
Engine and engine coolingMar 7, 2014

Engine

Recall 14E00700050 vehicles

Problem
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Risk
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Fix
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2013 Volkswagen Jetta 4 DR FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk12.1%

2013 Volkswagen Jetta HEV 4 DR FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk12.1%
2013 Volkswagen Jetta NHTSA side crash test
NHTSA side barrier crash test
2013 Volkswagen Jetta NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Jetta Diesel

32mpg combined
City / highway29 / 37 mpg
FuelDiesel

2 L · 4 cyl · Automatic (AM-S6) · Front-Wheel Drive · about $3,000/year to fuel

Jetta Diesel

32mpg combined
City / highway29 / 39 mpg
FuelDiesel

2 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $3,000/year to fuel

Jetta

28mpg combined
City / highway24 / 34 mpg
FuelRegular Gasoline

2 L · 4 cyl · Manual 5-spd · Front-Wheel Drive · about $2,400/year to fuel

Jetta

27mpg combined
City / highway24 / 32 mpg
FuelPremium Gasoline

2 L · 4 cyl · Automatic (AM-S6) · Front-Wheel Drive · about $3,050/year to fuel

Jetta

26mpg combined
City / highway22 / 33 mpg
FuelPremium Gasoline

2 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $3,150/year to fuel

Jetta

26mpg combined
City / highway24 / 31 mpg
FuelRegular Gasoline

2.5 L · 5 cyl · Automatic (S6) · Front-Wheel Drive · about $2,600/year to fuel

Jetta

26mpg combined
City / highway23 / 33 mpg
FuelRegular Gasoline

2.5 L · 5 cyl · Manual 5-spd · Front-Wheel Drive · about $2,600/year to fuel

Jetta

25mpg combined
City / highway23 / 29 mpg
FuelRegular Gasoline

2 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,700/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electrical systemHorn; Motorcycle starter interlock system- clutch,neutral,sidestand15041154,250 mi
Power trainClutch assembly14110167,000 mi
Engine11220054,000 mi
Unknown or other9812368,500 mi
Steering3710055,950 mi
Fuel/propulsion system3400062,000 mi
Air bagsFrontal › Driver clockspring/spiral cassette3160645,000 mi
Service brakes2230054,600 mi
Vehicle speed control1710124,585 mi
Exterior lighting1721242,294 mi
StructureBody; Body › Door1530453,500 mi
SuspensionRear; Front › Wheel bearing1400038,300 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations