*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
truck and light truck category vehicles are increasingly being sold with larger and larger tires along with LED headlights. This causes a huge safety issue as the profile of these category vehicle now sits higher and causes the LED lights to be level with the driver's head. The increased lumen count from the headlights causes night blindness and is greatly exacerbated when the oncoming vehicle high beams are switched on.
Oct 23, 2026Power train
The contact owns a 2014 Volkswagen Jetta. The contact stated that while driving at slower speeds, the vehicle jerked abnormally. The vehicle was taken to an independent mechanic, where it was diagnosed with low pressure in the transmission and the mechanic associated the failure to NHTSA Campaign Number: 19V866000 (Power Train); however, the VIN was not included. The failure mileage was approximately 97,000.
Sep 5, 2026 · 97,000 milesUnknown or other
I was leaving my house to head to work. When I turned on the highway. The car randomly stopped accelerating. No warning or anything just stopped going. Pulled over to the side and shut it off for five mins. Turned it back on by the car wonât move at all. Not forward not back. Call a tow truck and took it to a shop. There I was told there was a recall on the mechatronic system of these cars and someone didnât take this one into be fixed. Call VW to inquire about the recall. They said they canât help! What. Thatâs crazy! I didnât even put 50miles on this car. Spent my whole savings to finally have a car! Instead of riding my bike to work and have a good car. For me to be out almost…
Apr 13, 2026Electrical system
I am experiencing multiple safety-related issues with the driver's side door latch/lock assembly on my Volkswagen vehicle. These problems are isolated to the driver's door and appear linked to a known defect involving water intrusion and freezing. Symptoms include: In cold mornings (around 7:30 AM), the driver's door latch frequently freezes shut, likely due to moisture ingress that freezes in sub-freezing conditionsâpreventing opening from the exterior and sometimes the interior handle. This aligns with Volkswagen TSB 57-18-01, which addresses moisture-related freezing of front door latches. I must enter through the passenger door. While driving, the vehicle triggers "door open" chimes…
Jan 15, 2026Electrical systemFire
the auxiliary heater had burned through the heat shield and melted into the cabin causing a small fire and now some smoke to enter the cabin
Oct 23, 2025Power train
According to the mechanic to whom we took the vehicle, there was a massive short in the mechatronics component of the transmission. The mechanic also informed us that there was no proactive action we could have taken prior to this incident to prevent its occurrence. The car and its components are still available for inspection. The short caused the vehicle to immediately lose power while being driven between 60 and 65 mph on an Interstate Highway, and the vehicle had to be pulled over immediately. No warnings were provided before the short occurred but the failure resulted in the generation of a warning message after the fact. The vehicle had been serviced recently, including a basic…
Dec 8, 2025Engine and engine cooling
The contact owns a 2014 Volkswagen Jetta. The contact stated that the heater and the defroster were inoperable. The vehicle was taken to an independent mechanic, where the heater core was replaced; however, the failure persisted. The vehicle was taken to another independent mechanic, where it was determined that the vehicle was designed with a silica bag near the coolant reservoir, and the silica bag had ruptured, causing silica to leak into the engine compartment and to clog the heater pipe. The mechanic was able to flush out a significant amount of silica; however, the failure persisted. The contact stated that she resided in a small country area, where it was significantly cold, and the…
Dec 17, 2021 · 100,000 milesAir bagsCrash
On October 17, 2025, I was driving my 2014 Volkswagen Jetta at approximately 25â30 mph on the bypass in Muscatine, Iowa. Another vehicle cut into my lane and struck the front driver-side of my car. My vehicle suffered significant front-end impact, including wheel/tire damage, bumper and fender damage, and visible suspension impact. During the crash, the driver-side airbag did NOT deploy, even though the impact was directly to the front driver-side area where the crash sensors are located. The airbag warning light did not come on before or after the crash. Because the force of the impact was strong enough to damage the front wheel, suspension components, and bumper structure, I believe the…
Oct 17, 2025
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
