*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Unknown or other
Ignition not turning all the time leading the steering wheel to lock up.
Aug 1, 2024Service brakesCrash4 injuries
I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected. I know the 2015-2016 vw Jetta had a recall for brake failure due to brake vacuum pump.But my 2016 doesnât have any recalls on it. The police officer inspected the brakes at the scene.
Mar 15, 2026Fuel/propulsion system
In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so itâs not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall…
Jan 15, 2026Engine
Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge…
Jan 14, 2026Fuel/propulsion system
Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VWâs repair solution was not adequate. Do I have any recourse?
Nov 6, 2025Steering
Key Ignition malfunction
Oct 17, 2025Fuel/propulsion systemCrash
NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000
Aug 1, 2025Power train
Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.
Sep 26, 2024
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.