Model year record
2023 Volkswagen Jetta recalls & problems
The 2023 Volkswagen Jetta has no safety recalls on file with NHTSA, and 43 owner complaints. The most-reported problem area is engine (11 complaints).
Safety recalls
No safety recalls have been filed for the 2023 Volkswagen Jetta.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2023 Volkswagen Jetta 4 DR FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 13% |
Forward collision warning: Standard · Lane departure warning: Optional
2023 Volkswagen Jetta GLI 4 DR FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 133% |
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Jetta
| City / highway | 31 / 41 mpg |
|---|---|
| Fuel | Regular Gasoline |
1.5 L · 4 cyl · Automatic (S8) · Front-Wheel Drive · about $1,900/year to fuel
Jetta
| City / highway | 29 / 42 mpg |
|---|---|
| Fuel | Regular Gasoline |
1.5 L · 4 cyl · Manual 6-spd · Front-Wheel Drive · about $1,950/year to fuel
Jetta Sport/SE/SEL
| City / highway | 29 / 40 mpg |
|---|---|
| Fuel | Regular Gasoline |
1.5 L · 4 cyl · Automatic (S8) · Front-Wheel Drive · about $2,050/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Engine | 11 | — |
| Unknown or other | 10 | — |
| Service brakes | 10 | — |
| Electrical systemAdas › Hill start assist › Software | 9 | — |
| Forward collision avoidanceAutomatic emergency braking; Adaptive cruise control | 8 | — |
| Fuel/propulsion system | 3 | — |
| Vehicle speed control | 3 | — |
| Service brakes, hydraulicFoundation components › Disc › Pads; Foundation components › Disc › Rotor | 2 | — |
| Power train | 2 | — |
| Lane departureWarning; Assist | 2 | — |
| Steering | 1 | — |
| StructureBody | 1 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Fuel/propulsion system
The cars check engine light came on randomly at the top of the year but kept going away and returning. After getting it checked out, the code was P0456 for an evap leak. Owner took the car to VW and was quoted ~$3,200 for the repair and asked the service team how was it even possible for this to happen to a newer car, and they said it was a common issue. If the issue is common, it should have a recall because the risks of this ongoing is engine damage and failure.
- Engine
Car was started on afternoon of XXX and the Low Coolant alert sound and dashboard light came on. Opened hood and car was completely out of coolant. Took to Royal Automotive, Vestavia Hills, AL on Wednesday XXX to be fixed. Dealer assessment was âPERFORMED COOLING SYSTEM LEAK TEST. THE VEHICLE PASSED TEST. CHECK FOR VISUAL LEAKS. FOUND NO LEAKS, BUT FOUND SEEPAGE AT THE HEAD GASKET. VOLKSWAGEN SAID THIS WAS NORMAL PER 00-26-01 - DIFFERENCE BETWEEN FLUID LEAKAGE AND SEEPAGE. TOP OFF COOLING SYSTEM.â The car was purchased new by me in October 2022 and my warranty expires in October 2022. It has just over 17,100 miles on it. Further, Volkswagen published a Technical Service Bulletin…
- Unknown or other
I bought car back in June or July 2024. Since then Ive had issues with vehicle. Bad breaks, bad wheel bearings that were replaced & car just never drove smooth. Since buying car & driving it around for months I have felt a jerk/pull when in drive mode from 0mi when stepping on gas. The Engine has completely shutt off at random at a light when in drive mode & Ive had to put in parking & restart engine while making a right hand turn & while pulling into a parking lot. I notified dealer & taken in but told nothing was found & they didnt seem to see the safety issue at hand or care. It has done this a few times since Ive had it. Very scary, thankfully no accident YET! The lane assist warning…
- Service brakes
At only 24,000 miles, the rear brakes are already showing significant wear. When checked by the dealer, they were 2mm, while the front brakes were 12mm. The service representatives at the dealership have said this is a known problem with this model year, and they have already seen several cars with the same issue of brakes wearing out way too quickly. If a driver wasn't getting regular inspections, they would assume that their brakes would still be in great condition with this mileage, and it could pose a large safety risk.
- Electrical system
The SOS Module failed three times and was replaced three times under warranty. The failure mode is a battery that cannot be ordered due to manufacturer issues. The failed module limits crash reporting. I have attached the three work orders for this vehicle.
- Forward collision avoidance › Adaptive cruise control
Adaptive Cruise control stops working suddenly with message "Travel Assist currently not available". Warning goes after restart or have to go and cancel assist completely and start again and then it works for few minutes and appears again. The problem sometimes doesnât show up for days but sometimes shows many times within hours. Happens usually on long drives. Once it occurs, it happens multiple times if I try to reset within the drive.⨠It gets disabled sometimes on high-speed free ways and adaptive braking suddenly goes away in middle of on ongoing braking or sometimes car suddenly starts slowing down on high speed. Happening for 18 months now. Previous dealership said we could not…
- Engine
About 6 months after I bought my car the check engine light came on, took to vw still under Warranty. And they said it was just a harness on sale about 4 months later, it came back on and they kept my car for a week. And when I got my car back about 2 to 3 weeks later, it came back on again, and they cound't figure it out and said its something wrong with the emmission and now it's back on so I don't know what's wrong with it, I took it to a different shop and they said they couldn't read the codes and I have to take it to Volkswagen dealership. Car is new and fail emmission.
- Unknown or other
The control unit for the Emergency SOS button and car microphone has failed and needed replacement multiple times in my car. My Volkswagen dealership has replaced the unit several times, and each time it fails after replacement. My safety is put at risk because I am unable to use the Emergency SOS function if necessary. The problem has been confirmed by my Volkswagen dealer several times, each time the issue was repaired. After the part fails, a warning light and message appears stating that there is an issue with the Emergency SOS system.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.