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Model year record

2013 Chevrolet Impala recalls & problems

The 2013 Chevrolet Impala has 1 safety recall and 272 owner complaints on file with NHTSA. The most-reported problem area is electronic stability control (esc) (108 complaints).

Recalls1safety recalls
Complaints272filed by owners
Crashes · fires16 · 0reported in complaints
NHTSA overall4 ★crash-test stars
2013 Chevrolet Impala in an NHTSA crash test
NHTSA crash test

Safety recalls

Electrical systemJun 23, 2014

Ignition

Recall 14V3550003,141,731 vehicles

Problem
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Fix
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2013 Chevrolet Impala 4 DR FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk11.3%
2013 Chevrolet Impala NHTSA side crash test
NHTSA side barrier crash test
2013 Chevrolet Impala NHTSA side pole crash test
NHTSA side pole crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Impala

22mpg combined
City / highway18 / 28 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,050/year to fuel

Impala FFV

22mpg combined
City / highway18 / 29 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 6-spd · Front-Wheel Drive · about $3,050/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Electronic stability control (esc)10820058,000 mi
Electrical systemIgnition › Switch; Ignition5240260,000 mi
Service brakes5130160,000 mi
Steering3410254,000 mi
Power trainAutomatic transmission › Gear position indication (prndl); Automatic transmission › Lever and linkage › Column shift3330348,000 mi
Engine3020148,000 mi
Wheels2310053,000 mi
Unknown or other2200059,524 mi
Vehicle speed control2010163,000 mi
Air bags191001160,000 mi
Traction control system1700046,339 mi
SuspensionFront › Wheel bearing1710053,500 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.