Model year record
2017 Chevrolet Impala recalls & problems
The 2017 Chevrolet Impala has no safety recalls on file with NHTSA, and 117 owner complaints. The most-reported problem area is unknown or other (31 complaints).
Safety recalls
No safety recalls have been filed for the 2017 Chevrolet Impala.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2017 Chevrolet Impala 4 DR FWD
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 12.1% |
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Impala
| City / highway | 22 / 30 mpg |
|---|---|
| Fuel | Regular Gasoline |
2.5 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,700/year to fuel
Impala
| City / highway | 18 / 28 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,050/year to fuel
Impala FFV
| City / highway | 19 / 28 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,050/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Unknown or other | 31 | 54,000 mi |
| Engine | 21 | 46,000 mi |
| Air bags | 17 | 51,200 mi |
| Electrical systemInstrument panel › Speedometer/odometer; Body control module/bcm | 15 | 42,000 mi |
| Power trainAutomatic transmission | 12 | 88,357 mi |
| Steering | 11 | 34,445 mi |
| Exterior lighting | 6 | 85 mi |
| WheelsLugs/nuts/bolts/studs | 4 | 8,000 mi |
| Fuel/propulsion system | 4 | — |
| Service brakes | 4 | 28,289 mi |
| Seats | 3 | — |
| Visibility/wiper | 2 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
- Steering
Power steering failure at under 106k miles, yes Electric power steering rack failed internally making the vehicle dangerous to drive and control steering - CMA Chester dealer quoted me $8k (parts and labor) and said that it's "not a good car", independent mechanic referred me to different dealer as specialized equipment is required for programming Yes - others, codes CO475 CO56D-39 C0800-12 from independent mechanic, dealer diagnostic scheduled 10/21 No - only mechanics Yes, immediately after failure the dash warning "service power steering"
- Unknown or other
I am filing this complaint regarding a widespread design defect affecting 2016-2018 Chevrolet Impala vehicles with 3.6L V-6 engines, and General Motors' systematic denial of legitimate warranty claims under Special Coverage Adjustment N182186881-01 through arbitrary VIN-based exclusions. My 2017 Chevrolet Impala Premier (VIN: [XXX], in service August 5, 2017) developed an evaporator core failure in summer 2020, prior to reaching 72,000 miles -- within GM's published coverage window. Despite meeting every published criterion, GM denied coverage, claimed my VIN was excluded, and has refused to provide any substantive explanation of the exclusion criteria. GM's Special Coverage bulletin…
- Unknown or other
There is a recall for my vehicle with the evaporator core freezing leaking on certain chevy 2017 impala just like mine and my car has the same issue but they only recalled a certain number of vehicles with this problem. Is there anything I can do to resolve this issue.
- Power train
The car will not or is slow to shift into gear. The transmission will not shift into gear..
- Electrical system › Body control module/bcm
The contact owns a 2017 Chevrolet Impala. The contact stated that while driving at an undisclosed speed on the interstate, the hazard light was activated and the trunk spontaneously opened. The contact was unable to securely latch the trunk and used a net to secure it. While continuing the drive, the vehicle lost motive power and was unable to restart. The vehicle was towed to a local dealer, where a diagnostic test determined there was a failure with the body control module(BCM), and a malfunction with the trunk latch assembly. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 66,890.
- Steering
Power steering assist drive with care warning popped up on dash. Took the vehicle to the dealership and they said the power steering gear failed.
- Engine
I am writing to formally express my deep dissatisfaction regarding a recurring issue with my vehicleâs catalytic converter pipe. At 37,000 miles, the left-hand (front bank) catalytic converter pipe near the cylinder head mounting flange weld failed and was replaced under warranty by GM. Now, at just 88,000 miles, the same pipe has cracked againâat the identical locationâand is not being covered by GM, forcing us to pay for repairs out of pocket. This is not simply a case of wear and tear. The failure not only resulted in significant performance issues, but also caused the housing of the fan to melt due to excessive heat exposure, posing a serious safety hazard. This repeated failure…
- Steering
I've only had my car for about 2 1/2 months, when I started to notice my car moving to the right without me moving it. I figured it needed a front-end alignment. So, I took it to a mechanic. Once he got it up on the stand, he noticed something wrong with the front suspension. He didn't do the alignment, but he told me that my "Rack and pinion" was going out. I then made and appointment with the dealership. They looked at it and told me it was my steering and that it wasn't cover under my warranty and that the part to fix it was "Nowhere in the country to be found", and if I brought the part to them. They wouldn't put it on. So now I have a car note and insurance bill on a car that I'm…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.