The 2019 Chevrolet Impala has 1 safety recall and 28 owner complaints on file with NHTSA. The most-reported problem area is electrical system (9 complaints).
Recalls1safety recalls
Complaints28filed by owners
Crashes · fires4 · 1reported in complaints
Injuries · deaths4 · 0reported in complaints
2019 Chevrolet Impala in an NHTSA crash test
Safety recalls
Service brakes, hydraulic › Foundation components › Disc › Caliper
NHTSA recall 18V576000 · Aug 30, 2018 · 210,628 vehicles
Problem: General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Fix: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2019 Chevrolet Impala 4 DR FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
12.1%
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Impala
25mpg combined
City / highway
22 / 29 mpg
Fuel
Regular Gasoline
2.5 L · 4 cyl · Automatic (S6) · Front-Wheel Drive · about $2,700/year to fuel
Impala
22mpg combined
City / highway
19 / 28 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,050/year to fuel
Impala FFV
22mpg combined
City / highway
18 / 28 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (S6) · Front-Wheel Drive · about $3,050/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Electrical system Horn
9
1
0
1
35,700 mi
Air bags
5
3
0
3
29,000 mi
Power train
5
0
0
0
—
Unknown or other
5
0
0
0
—
Steering
3
0
0
0
—
Service brakes
3
1
0
1
—
Suspension
3
0
0
0
—
Engine
2
0
1
0
—
Fuel/propulsion system
2
1
0
1
—
Lane departure Blind spot detection
2
0
0
0
—
Exterior lighting
1
0
0
0
—
Seats
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jun 1, 2026Unknown or other 2 of 3 Chevy Impala ac compressor has gone out. Auto part supplier confirmed I need the Design 2 compressor connector tab on the right. So far no supplier has it available. Compressor needs to be recalled
Jun 1, 2026Air bags No one sits in the passenger seat 99% of the time. The passenger airbag warning light is illuminated, and I am uncertain about its proper deployment in a critical situation. The issue remains unverified by a dealership or any other individual. The component has not been subject to any inspection. I do not recall the specific warning message displayed on the dashboard.
Feb 6, 2026Air bags Airbags turn off when passenger is seated due to an issue with the sensor in the seat that rubs against the seat frame.
Jan 22, 2026Power train Transmission torque converter shuddered and did not stop after service. Had to replace entire transmission for $5870.68 repair bill.
Dec 10, 2025Service brakes Jerking while picking up speed, key fob keep saying not detected, Radio feature work but stuck to basic screen I guess electrical problem Brakes is very rough not sure
Aug 4, 2025Lane departure › Blind spot detection Blind spot detector is causing the driver interface to display false alarms
Aug 12, 2024Steering Last summer I was experiencing intermittent issues where the vehicle seemed to have a mind of its own while I was cruising. The steering wheel would randomly lock up as if it was forcing me to go straight on a curved road for example. It would happen a couple of more times until one day I was trying to go home from work and I saw a message indicating something along the lines of âService: Power steeringâ followed by the same symptoms. I was able to temporarily remedy this by power cycling the vehicle for a couple of days until it went out completely, uttering me unable to effectively control the steering. I brought it to 2 difference dealerships and they charged me several diagnostic…
Oct 21, 2024Suspension While driving, the back of the car near the tire makes a clinking noise.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
