*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
I just bought a 2002 Dodge Grand caravan. I have noticed the seat belts do not lock when I installed the car seat and pulled the seat belt to lock the car seat in place it will not work which makes the car seat tip and fall every direction. I tried every seat in van to see if the lock and they do not unless the car is started if you pull it down fast it locks but not when it's off and will not stay locked. Speedometer and gas gage quit working.
Mar 30, 2026Fuel/propulsion systemFire
I was driving down highway 60 when my van backfired. I thought it was a blown tire & started pulling off the highway. When pulling off the highway I noticed the orange glare off the side rails on the highway. That's when I realized that the van had caught on fire under the hood. Once I pulled over I had a friend call 911 to report my van on fire while I tried to open the hood & put the fire out. The hood was to hot to open so I grabbed everything I could from my van & stayed clear of it until the Arizona fire dept & Arizona highway patrol came. All my information was taken by the Arizona highway patrol. I was told that my van will be at J&S Towing & that my friends & i can leave the scene.
Aug 21, 2023Electrical system
Every time I go Though a small puddle rain or snow 10 to 30 mph I loose power steering and have a battery light pop on I have to pull over turn off van and restart sometime it goes back to normal
Sep 20, 2019Electrical systemFire
The contact owns a 2002 Dodge Grand Caravan. The contact stated that the heater blower had become inoperable and upon inspection, it was discovered that the heater blower wiring harness was burnt and the wires were melted together. The cause of the failure was not determined. The vehicle was not yet repaired. The local dealer and manufacturer were not yet contacted. The failure mileage was 185,000.
Feb 6, 2022 · 185,000 milesEngine
MY VAN,2002 DODGE GRAND CARAVAN, RANDOMLY STALLS WHILE DRIVING DOWN THE STREET/ROAD WHETHER ON STRAIGHT ROAD OR A CURVE, OR WITH A FULL TANK OF GAS OR LESS,GAS SEEMS TO BE IRRELEVANT . AFTER STALLING WILL NOT RESTART. I HAVE REPLACED ALL MINI-FUSES,BATTERY, STARTER,AND STILL WILL STALL. SOMETIMES WHILE DRIVING ABOVE 25 MPH WHILE STILL MOVING IT WILL RESTART ON ITS OWN. THIS IS A HUGE SAFETY ISSUE.
Oct 16, 2019 · 260,000 milesStructure › Body › DoorFire
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR DOOR HANDLE HAD MELTED DUE TO EXPOSURE TO THE SUN AND THE DOOR WAS UNABLE TO BE OPENED. ALSO, THE DRIVERS SIDE OF THE DASHBOARD HAD ALSO MELTED AND CRACKED DUE TO EXPOSURE TO THE SUN CAUSING DEBRIS TO SEPARATE FROM THE DASHBOARD MAKING CONTACT WITH THE DRIVER WHILE DRIVING WITH THE WINDOWS OPENED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER JACKSONVILLE DODGE (11101 NURSERYFIELD DR. JACKSONVILLE FL) AND MANUFACTURER WERE NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 90,000.
Feb 1, 2010 · 90,000 milesAir bags
AIR BAG FAILURE REPORTED TO DODGE IN 2003 AND MANY ATTEMPTS TO HAVE IT FIXED HAVE FAILED. CODE SAYS PASSANGER AIR BAG DEFECTIVE AND AIR BAG LIGHT COMES ON. IN MANY YEARS THE DEALER HAS NOT FIXED THE PROBLEM. THEY SIMPLY RESET THE CODE TO TURN THE LIGHT OFF AND LATER IT COMES BACK ON. THE FIRST REPORTED FAILURES WERE UNDER THE WARRANTY. THEN THEY CHARGE $ 100.00 TO TURN THE LIGHT AND THIS HAS HAPPENED OVER 10 TIMES IN THE PAST YEARS. THIS IS A MANUFACTURING PROBLEM (NOT A WEAR ITEM) AND SHOULD BE FIXED UNDER THE WARRANTY. THE DEALER NOW WANTS OVER A 1,000 TO REMOVE THE DASH ASM JUSTR TO DETERMINE IF IT IS A WIRING, CONNECTION PROBLEM OR IF THE AIR BAG IS ACTUALLY BAD. I HAVE ALL THE SERVICE…
Jun 10, 2019Engine
CLOGGED CATALYTIC CONVERTER CAUSING POWER LOSS WHILE DRIVING ON HIGHWAY
Nov 21, 2018 · 221,015 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.