*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Service brakes
While driving, the engine shuts off, leaving the driver with no power steering or power brakes. All power is off. There is no warning or error messages on the dash of any kind. No warning at all. The last time this happened, I was able to coast to the side of the road to a stop. Once stopped, i can put the transmission in Park, restart the vehicle and continue. This time, I drove directly to my service shop to have the computer checked for codes. There were none, like the event never happened. They could not reproduce the problem. This has happened 3 times since August 2025. The wireless ignition module was replaced in 2015 under the recall notice 14V373000. That recall was for exactly this…
Feb 13, 2026Air bags
In August 2024, the airbag system in a 2009 Dodge Grand Caravan (VIN: [XXX] ) deployed unexpectedly while the vehicle was parked and not in operation. There was no collision, impact, or known external trigger at the time of deployment. The malfunction involved the airbag restraint system and/or related electrical or control components. An unexpected airbag deployment creates a serious safety concern because it could injure vehicle occupants or bystanders and indicates a potential defect in the restraint system. The vehicle was immediately taken to Banister Chrysler Dodge Jeep Ram in Hampton, Virginia, where it has remained since the incident. To the best of our knowledge, the vehicle has…
Aug 18, 2024Fuel/propulsion system
Car will crank but not start. Can cannot be started intermittently which could be dangerous considering location of vehicle, adverse weather conditions, etc. There are no warning lamps or messages related to the problem. This is a known problem with other Chrysler models and model years. TIMP fuel pump relay has failed. Bypassing the fuel pump relay will allow car to start. See attached file of Vertical Vissions' bypass solutions to this problem.
Apr 5, 2023Electrical system
While driving on major (multi-lane) city street (40 mph) the vehicle began to slow, steering became difficult and a single amber caution for the traction control was illuminated. Tachometer indicated 0 RPM. After pulling over, the vehicle was restarted and driven without further issue. Recall on the ignition switch was addressed in 2009. Unexpected engine shutdown could have significantly reduced safety margins in heavy traffic. No third party inspected vehicle after incident. Owner notes that key fob does not have anything hanging of it that could aggravate unwanted movement of ignition switch
Dec 20, 2024Unknown or other
I had a flat tire (drivers front). I Parked on a level parking lot. I put bricks behind other tires to prevent movement. Next I loosened lug nuts, I then removed the spare and original equipment jack. I began jacking the car up with the jack in the area indicated for jacking by the instructions. The tire was off the ground. I was beginning to spin off the lug nuts when the car dropped with a brrrrrt sound. The main screw in the scissors jack pulled through the threaded nut on the end. The jack was still upright but the screw threads failed. No one was hurt but the potential is high for the jack to fail suddenly and without warning. Note the van was not occupied or in any way loaded. The…
May 23, 2024Air bags
The contact owns a 2009 Dodge Grand Caravan. The contact stated that while parked with the keys out of the ignition, the contact heard a loud pop coming from the passengerâs side of the vehicle. The contact stated that the driverâs and passengerâs side deployed without impact. The dealer was contacted and advised the contact to inform the manufacturer of the failure. The vehicle was towed to the dealer who had not diagnosed or repaired the vehicle. The manufacturer was made aware of the failure and opened a case. The contact stated that the vehicle was not inspected. The approximate failure mileage was 160,000.
Oct 21, 2023 · 160,000 milesElectrical system
It started out as the van would not start almost everytime I got ready to leave and would have someone jump my battery, and it would start right back up. after a few weeks of having to do this, i had help jumping my battery once again but this time my wind shield wipers wouldnt shut off resulting in me having to take the fuse out and back in when it rains. when this happened the what i believe is called the "multi functional shift " (the stick on the left side of steering wheel that controls my wipers, wiper fluid, turn signals, bright lights, etc.) completely stopped working with no sign of it having problems previously. Along with that the stereo keeps flickering and switching channels on…
Jul 1, 2022Unknown or other
Key stuck in the ignition does not turn properly
Mar 8, 2023
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.