*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Steering
The contact owns a 2003 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and turning, the vehicle made an abnormal growling sound. The vehicle was taken to an independent mechanic, where it was diagnosed that the power steering fluid was leaking. The vehicle was not repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the vehicle had been repaired under NHTSA Campaign Number: 04V386000 (Steering) in 2004. The failure mileage was approximately 329,281.
Jan 3, 2024 · 329,281 milesAir bags › Frontal › Driver clockspring/spiral cassette
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING, THE STEERING WHEEL BECAME DIFFICULT TO TURN TO THE RIGHT. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING PIN WAS FRACTURED AND CAUSED THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 367,000.
Jun 22, 2019 · 367,000 milesEngine
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE ACCELERATING FROM A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 238,000.
May 20, 2018 · 238,000 milesElectrical system
THERE ARE TWO PROBLEMS THAT ARE VERY SERIOUS. FIRST, IN 2017 AS I WAS EXITING THE INTERSTATE, I DROVE THROUGH A PUDDLE. AS I ATTEMPTED TO TURN LEFT ONTO THE ROAD, MY STEERING WHEEL LOCKED AND IT WAS ONLY WITH EXTREME FORCE AND SLAMMING ON THE BRAKES THAT I KEPT FROM RUNNING THROUGH THE GUARDRAIL, AND DROPPING DOWN TO THE INTERSTATE BELOW. I WAS UNABLE TO MAKE THE TURN AND STOPPED ON THE OVERPASS UNTIL MY STEERING WHEEL UNLOCKED. YES, MY ENGINEER HUSBAND KEEPS UP WITH ALL OF OUR REGULAR MAINTENANCE, INCLUDING THE BELTS. NEXT, WITH AN UNUSUALLY HEAVY RAIN THIS PAST WEEK, MY BATTERY LIGHT CAME ON. AFTER PARKING FOR AN HOUR, MY STEERING WHEEL WOULD NOT TURN WHEN I ATTEMPTED GO AGAIN. I…
Nov 12, 2018 · 238,958 milesSeat belts
THE PASSENGER SIDE SEAT BELT WARNING LIGHT TURNS ON EVEN WHEN THERE IS NO ONE IN THAT SEAT AND THE PASSENGER SIDE SEAT BELT RELEASES WHEN THERE IS SOMEONE IN THE SEAT! ADULTS AND OLDER CHILDREN HAVE PUT THE SEAT BELT IN PLACE BUT THE WARNING LIGHT STAYS ON. WHILE DRIVING OR SITTING STILL, THE SEAT BELT WILL RELEASE AT RANDOM, CAUSING THE PASSENGER TO HAVE TO CLICK IT INTO PLACE AGAIN. WHEN THE PASSENGER CLICKS THE SEAT BELT IN PLACE AND PULLS ON IT, IT EITHER STAYS IN POSITION OR RELEASES. IF IT STAYS IN POSITION, THEN WHILE DRIVING AND OR PARKED, THE SEAT BELT WILL SUDDENLY RELEASE. WHEN THE DRIVER HAD TO STEP HARDER ON THE BRAKE TO AVOID A DRIVER WHO STOPPED SUDDENLY, THE SEAT BELT…
Nov 29, 2017 · 191,600 milesVisibility/wiper
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING 65 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING WHILE THE COVER WAS CLOSED. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (CENTURY DODGE CHRYSLER JEEP RAM, 13500 VETERANS MEMORIAL PKWY, WENTZVILLE, MO 63385) WAS CALLED AND STATED THAT THERE WERE NO OPEN RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Oct 31, 2017Structure › BodyFire
TL* THE CONTACT OWNS A 2003 DODGE GRAND CARAVAN. WHILE DRIVING FROM THE GAS STATION AT 5 MPH, THE BRAKES FAILED TO WORK WITHOUT WARNING. THE CONTACT ALSO NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON HIGHWAY 52 IN FLORIDA WHERE IT WAS DIAGNOSED THAT THE FRAME THAT HELD THE MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Aug 4, 2017 · 98,000 milesUnknown or other
DURING A MARCH 2016 ROAD TRIP TO ATLANTA, GA, FROM MICHIGAN, WHILE TRAVELING ABOUT 65 MPH ON I-75, TEMPERATURE GAUGE NEEDLE BEGAN TO CLIMB TOWARD THE RED ZONE ON THE INSTRUMENT DIAL. WITHIN MINUTES I PULLED OFF ONTO A HIGHWAY CONSTRUCTION SITE WHERE I STOPPED THE VEHICLE AND TURNED OFF THE IGNITION SWITCH. OPENING THE HOOD, I BEGAN TO INVESTIGATE THE PROBLEM(S). COOL UPPER RADIATOR HOSE. COOL RADIATOR CAP. TURNED CAP OFF AND DISCOVERED NO COOLANT IN RADIATOR. NO APPARENT SOURCE OF LEAKING. ADDED ICE WATER FROM ICE CHEST TO RADIATOR HOPING TO LOCATE SOURCE OF LEAK. TURNED ENGINE ON AND LOCATED LEAK BENEATH PASSENGER SIDE OF VEHICLE: TWO SMALL HOLES IN CORRODED EXPOSED STEEL TUBING ROUTING…
Mar 17, 2016 · 195,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.