*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Seats › Front assembly › Head restraint1 injury
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the driverâs side headrest had deployed unexpectedly while opening and closing the door. This deployment caused a plastic part on the driverâs side door to fracture, causing the window to lower and become inoperable. The window was later replaced by an independent mechanic. The contact stated that while sitting in the front passengerâs seat with the engine off, the passengerâs side headrest deployed. The contact's head was struck during the deployment, causing whiplash. The failure mileage was 56,472.
May 25, 2025 · 56,472 milesAir bags
At approximately 3:40 pm central standard time I was going through a school zone fixing to turn into the school. I was going about 15 mph and decelerating to a stop near the cop conducting school traffic. As I was coming a stop my AHR headrest deployed. This happened very spontaneously and luckily I was going slow enough and coming to a stop when it happened. Definitely a safety concern.
Aug 25, 2026Electrical system
The contact owns a 2018 Dodge Grand Caravan. The contact stated that the vehicle failed to start after several attempts, with the Electronic Throttle Control (ETC) warning light displayed on the instrument panel. The contact was forced to jumpstart the vehicle; however, the vehicle may not start after being jumpstarted. The vehicle was taken to an independent mechanic and DTC: C212A (Anti-Lock Brake System - ABS). The contact called several dealers, and the failure was associated with NHTSA Campaign Number: 18V524000 (Electrical System); however, the VIN was not included in the recall. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was…
Aug 3, 2026 · 132,000 milesUnknown or other
My rear passenger slide door has recently started buzzing when you press the unlock button. The lock itself will not move so it is not locking. We tried to get this fixed at our local dealership, they told us that it was under the 10y/100k miles warranty, we have 66k on the van. They then told us that they would have to remove a trim piece and they would break it and we would have to pay for it. Then, they told us that we were actually lied to and its not under warranty because the warranty is 3y/30k miles.
May 10, 2026Electrical system
The Component that keeps failing on these vehicles is the Actuator for the sliding doors. When it comes to safety, this could be a huge problem in case of an accident or any time thereâs a ârushâ to get out of the vehicle. Especially having 3+ kids having to climb in and out. The problem has been inspected by my local dealership. The cause is the actuator, no doubt. This was a âwarrantiedâ part but being my vehicle is at 160K miles, the dealership wants me to pay 2500 out of pocket. When I believe this should be taken care of free of charge.
Dec 1, 2025Unknown or other
The drivers side sliding door will not open. The local dealership checked it and says it is the door lock actuator that needs to be replaced. There was a recall on this part, but we never got a recall notice. The vehicle messaging system never indicated a problem. The passenger side sliding door has also had problems, but it still opens. It just makes a lot of noise when opening sometimes, and will close unexpectedly before it fully opens. Both of these problems pose a safety hazard.
Feb 1, 2026Lane departure › Blind spot detection
â¢vehicle stalls when slowing down in traffic and cut off on freeway â¢happens while driving at low speed â¢vehicle restarts immediately after stalling â¢0â10 mph (coming to stop) â¢slowing from traffic speed â¢check engine light appeared â¢code P0128 was detected Vehicle stalled while driving and could have caused a crash if it happened in heavier traffic.â â¢I reported the issue to the dealership I bought it and went to dodge dealership because I seen 4 recalls â¢they checked the vehicle â¢they stated no recalls were open â¢blind spot warning system not functioning â¢lane assist button not responding â¢115-volt power outlet not working happened multiple times â¢started…
Feb 23, 2026Electrical system
The contact owns a 2018 Dodge Grand Caravan. The contact stated that while driving at 15 MPH, the vehicle lost automotive power and came to a stop in the middle of traffic. The check engine warning light was intermittently illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed with a misfire and the failure was associated with NHTSA Campaign: 18V524000 (Electrical System). However, the VIN was not included. In addition, the contact stated that the vehicle occasionally failed to start immediately while using the key. The local dealer was contacted; however, the contact was advised that the vehicle was not the same as the vehicles listed in NHTSA Campaign:…
Feb 19, 2026 · 98,817 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
