Model year record

2000 Ford E-350 recalls & problems

The 2000 Ford E-350 has 8 safety recalls and 59 owner complaints on file with NHTSA. The most-reported problem area is tires (19 complaints).

Recalls8safety recalls

Complaints59filed by owners

Crashes · fires3 · 3reported in complaints

Injuries · deaths16 · 2reported in complaints

Safety recalls

Vehicle speed controlOct 13, 2009

Vehicle speed control

Recall 09V3990004,500,000 vehiclesopened after NHTSA action (ODI)

Problem: FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.
Fix: FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Equipment adaptive/mobilityOct 6, 2008

Equipment adaptive/mobility

Recall 08V519000133 vehiclesopened after NHTSA action (ODI)

Problem: MOBILITYWORKS IS RECALLING 133 MY 2005-2006 FORD E250, MY 2000, 2004-2006 E350, MY 2000, 2005 E450, MY 2005-2006 GMC 2500, GMC 3500, AND MY 2006 DODGE 2500 VANS EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403, "PLATFORM LIFT SYSTEMS FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk: A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Fix: MOBILITYWORKS IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR MOBILITYWORKS AT 1-800-769-8267.

Vehicle speed controlFeb 4, 2008

Cruise control

Recall 08V051000225,000 vehicles

Problem: FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Risk: AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.
Fix: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

Vehicle speed controlAug 3, 2007

Vehicle speed control

Recall 07V3360003,600,000 vehiclesopened after NHTSA action (ODI)

Problem: ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Risk: THIS COULD RESULT IN AN UNDERHOOD FIRE.
Fix: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Equipment adaptive/mobilityNov 26, 2004

Equipment adaptive/mobility

Recall 04V5620001,660 vehiclesopened after NHTSA action (ODI)

Problem: ON CERTAIN VANS EQUIPPED WITH SURE-LOK WHEELCHAIR SECUREMENT SYSTEMS, THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY IS OUT OF ALIGNMENT.
Risk: IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES TO A WHEELCHAIR OCCUPANT.
Fix: DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. SURE-LOK WILL HANDLE THE REPAIRS FOR THIS CAMPAIGN. OWNERS SHOULD CONTACT SURE-LOCK AT 1-908-231-1804 OR MOBILITYWORKS AT 1-800-769-8267.

Fuel system, gasolineApr 5, 2001

Storage › Tank assembly

Recall 01V114000151,000 vehicles

Problem: VEHICLE DESCRIPTION: ON CERTAIN VANS WITH AMBULANCE PREP PACKAGES OR OTHER SEVERE-DUTY APPLICATIONS INVOLVING OPERATION AT OR NEAR THE GROSS VEHICLE WEIGHT WITH FREQUENT TWISTING OF THE VEHICLE BODY, SUCH AS OFF-ROAD, ROUGH ROAD OR SPEED BUMP EVENTS, THE 35 GALLON MID-SHIP FUEL TANK COULD DEVELOP A CRACK WHERE IT CONTACTS THE FRAME CROSS MEMBER. IF THE FUEL TANK CRACKS, FUEL LEAKAGE COULD OCCUR.
Risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Fix: DEALERS WILL INSPECT THE FUEL TANK AND, IF CRACKED, WILL REPLACE THE TANK. INSULATOR PADS WILL BE INSTALLED ON ALL VEHICLES TO REDUCE THE STRESS LEVELS IN THE FUEL TANK. OWNER NOTIFICATION BEGAN APRIL 19, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

EquipmentSep 21, 2000

Other › Labels

Recall 00V2840004,500 vehicles

Problem: VEHICLE DESCRIPTION: BI-FUEL CNG PICKUP TRUCKS AND BI-FUEL CNG VANS, MODIFIED BY CFI CONTROL SYSTEMS, INC., FAIL TO CONFORM TO THE REQUIREMENTS OF FMVSS NO. 303, "FUEL SYSTEM INTEGRITY OF COMPRESSED NATURAL GAS VEHICLES." THE LABEL AFFIXED TO THE FUEL FILLER DOOR BY THE VEHICLE MODIFIER CONTAINS THE INSPECTION DATE AND EXPIRATION DATE OF THE CNG TANK. HOWEVER, IT DOES NOT CONTAIN THE STATEMENT "SEE INSTRUCTIONS ON THE FUEL CONTAINER FOR INSPECTION AND SERVICE LIFE."
Risk: THESE VEHICLES DO NOT COMPLY WITH THE REQUIREMENTS.
Fix: OWNERS WILL BE PROVIDED A LABEL WITH THE REQUIRED STATEMENT, ALONG WITH INSTRUCTIONS FOR AFFIXING THE LABEL AT THE FUEL FILLER DOOR. OWNER NOTIFICATION BEGAN NOVEMBER 2, 2000. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

WheelsApr 19, 2000

Lugs/nuts/bolts/studs

Recall 00V1150003,300 vehicles

Problem: VEHICLE DESCRIPTION: CUTAWAYS AND STRIPPED CHASSIS WITH SINGLE REAR WHEELS. THE LUG NUTS CAN POTENTIALLY BOTTOM OUT ON A SHOULDER ON THE STUDS.
Risk: IF THIS OCCURS, THERE CAN BE AN INADEQUATE CLAMP LOAD TO ATTACH THE WHEEL TO THE AXLE, RESULTING IN NOISE, DAMAGE TO THE WHEEL AND HUB, OR IN EXTREME CASES, LOSS OF A REAR WHEEL WHILE THE VEHICLE IS BEING DRIVEN.
Fix: DEALERS WILL REPLACE THE REAR WHEEL ATTACHING STUDS.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Fires	Injuries	Typical mileage*
TiresTread/belt; Sidewall	19	1	0	1	36,000 mi
Fuel system, dieselStorage › Tank assembly	7	0	0	0	99,000 mi
Engine and engine coolingEngine; Engine › Gasoline	6	0	0	0	174,138 mi
Vehicle speed controlCruise control	5	0	2	0	—
SuspensionFront; Front › Wheel bearing	5	0	0	0	148,374 mi
Electrical systemStarter assembly; Wiring › Interior/under dash	4	0	1	0	—
Service brakes, hydraulicAntilock/traction control/electronic limited slip; Foundation components › Disc › Pads	3	0	0	0	—
Power trainAutomatic transmission; Automatic transmission › Lever and linkage › Column shift	2	1	0	0	—
SteeringGear box (other than rack and pinion)	2	0	0	0	—
Fuel system, gasolineStorage › Tank assembly	2	0	0	0	—
Engine	2	0	0	0	—
VisibilityRearview mirrors/devices › Exterior	1	0	0	0	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakesFire
TL* THE CONTACT OWNS A 2000 FORD E-350. WHILE DRIVING 70 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO DECELERATE. THE CONTACT PLACED THE GEAR SHIFTER INTO NEUTRAL TO STOP THE VEHICLE. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE TWICE. WHEN THE VEHICLE WAS RESTARTED, IT OPERATED NORMALLY AND WAS DRIVEN TO THE CONTACT'S RESIDENCE. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, SMOKE APPEARED FROM THE BRAKE PEDAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE…
Mar 12, 2019 · 169,000 miles
Engine
TL* THE CONTACT OWNS A 2000 FORD E-350. THE CONTACT HEARD A LOUD, BOOMING NOISE FROM THE FRONT OF THE VEHICLE. THE CONTACT DISCOVERED THAT A SPARK PLUG EXPLODED AND DISLODGED FROM THE ENGINE, WHICH SHATTERED THE ENGINE COIL PACK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (TOM HOLZER FORD, 39300 W. 10 MILE RD, FARMINGTON HILLS, MI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 151,000.
Nov 19, 2018 · 151,000 miles
Engine
THE SPARK PLUG NO.7 BLOW OUT WITH THE IGNITION COIL. *TR
Mar 17, 2015 · 213,723 miles
Vehicle speed controlFire
2000 FORD E-350. CONSUMER WRITES IN REGARDS TO VEHICLE FIRE. *SMD THE CONSUMER STATED THE FIRE DAMAGED HIS HOUSE AND THE VAN WAS DESTROYED. THE CONSUMER BELIEVED THE CRUISE CONTROL WAS THE CAUSE OF THE FIRE. *JB
Apr 28, 2014
Tires
TL* THE CONTACT OWNS A 2000 FORD E350 EQUIPPED WITH RUNWAY ENDURO HT TIRES, SIZE LT 225-75-R16 DOT NUMBER (5WTM0408). THE CONTACT STATED THAT UPON INSPECTION, IT WAS NOTICED THAT THE TREAD ON THE PASSENGER REAR TIRE WAS EXTREMELY WORN AND NEEDED TO BE REPLACED. THE TIRE WAS REPLACED BEFORE THE STEEL BELTS FAILED. THE MANUFACTURER WAS NOT NOTIFIED. THE TIRE MILEAGE WAS 18,478. THE FAILURE MILEAGE WAS 76,544. ... UPDATED 02/28/13 *BF THE CONSUMER STATED THE TIRE WAS ABNORMALLY WORN IN ONE SPOT. THE CONSUMER IS IN POSSESSION OF THE TIRE. UPDATED 03/27/2013 *JS
Dec 11, 2012 · 76,544 miles
Fuel system, diesel
MY FUEL TANK INTERIOR FLAKED SO SEVERELY IT CAUSED THE ENGINE TO BUCK VIOLENTLY AND DRAMATICALLY LOOSE POWER. THIS WAS CAUSED BY THE ALMOST COMPLETE BLOCKAGE OF THE FUEL TANK PICKUP SCREEN/FILTER. SINCE THAT TIME I HAVE HAD TO DISASSEMBLE AND THOROUGHLY CLEAN THE FUEL PICKUP OF THE FLAKES 4 TIMES INCLUDING TODAY. EACH TIME THE PICKUP WAS PACKED WITH SILVER FLAKES FROM THE DETERIORATING LINING OF THE FUEL TANK. THE PROBLEM OCCURRED EACH TIME WHILE TRAILERING MY RV DOWN THE INTERSTATE. IT IS EXTREMELY SCARY AND THE ALMOST COMPLETE LOSS OF POWER MAKES IT VERY DIFFICULT TO GET TO THE NEXT EXIT. THE PROBLEM IS SO PERSISTENT THAT I HAVE PUT A DOOR IN THE FLOOR OF MY VAN SO THAT I NO LONGER HAVE…
Jan 8, 2007
Fuel system, diesel
I WAS DRIVING A FORD DIESEL VAN NORTH ON HIGHWAY 31 TOWARDS PENNINGTON, NJ, WHEN THE TRUCK STARTED ACTING UP. ULTIMATELY, IT STALLED - RIGHT THERE ON THE HIGHWAY; 4 LANES, SEMI TRUCKS COMING AROUND A BEND @ 40 + MPH, AND NO SHOULDER. I TOLD MY HELPER TO LEAVE THE TRUCK BECAUSE I WAS SURE WE WERE GOING TO GET HIT. NO WAY A TRACTOR TRAILER, AT THOSE SPEEDS, COULD STOP IN TIME. SEVERAL SEMI'S HAD TO CUT OFF CARS IN THE LEFT LANE TO AVOID US. I THOUGHT FOR SURE I WAS DEAD. AFTER SWEATING IT OUT, I FINALLY GOT THE TRUCK STARTED AND GOT TO A SIDE STREET, AT ABOUT 5 MPH. THAT'S WHEN I CALLED AAA & GOT THE TRUCK TOWED TO MY FORD DEALER, WHERE THEY WANT $2500 TO REPAIR WHAT THEY CALL " FUEL TANK…
Oct 14, 2010 · 198,000 miles
Engine and engine cooling
2000 FORD V8 TRITON ENGINE SPARK PLUG POPPED OUT AND ENGINE MISFIRE HAD THE COIL REPLACED AND HAD MECHANIC TAP OUT THE SPARK PLUG HOLE AND RE SET THE PLUG AND THEN IT HAPPENED AGAIN ON SATURDAY JULY 3RD 2010. *TR
Jun 26, 2010

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations

HVAC Switch FailuresClosed
This investigation was opened based on one complaint and reports from four transportation fleets alleging 182 blower motor control switch failures.ODI was concerned that these melting and burning switches could lead to an open flame that could spread throughout the vehicle.After a comprehensive review of all data related to overheating blower motor control switches in the subject vehicles, ODI did not identify the existence of a safety defect trend.ODI reviewed 1,036 complaints, claims, and field reports of failed blower motor control switches and determined that only two fires were likely to have been caused by a failing subject blower motor control switch.This represents a failure rate of 0.2 R/100K on a population of 1,076,975 vehicles that have been in service for up to 14 years.ODI has found that when the subject switches do fail and begin to melt, they are constructed in a manner…
EA10003 · opened Apr 13, 2010 · closed Mar 5, 2012
HVAC Switch FailuresClosed
ODI has received 1 complaint and reports from 4 transportation fleets alleging 182 switch failures.Each fleet operates mini buses built on a Ford E350 or E450 cutaway chassis.The OEM HVAC blower switches have melted, smoked, burned or experienced open flame and become inoperable on vehicles in each fleet.Some drivers have reported a burning smell or smoke coming from the dash.One fleet reported a vehicle fire.No injuries were sustained.However, the bus was carrying special needs children when the driver noticed smoke coming from the dash.The driver was able to evacuate the children prior to the vehicle becoming engulfed in flames.This PE has been upgraded to an Engineering Analysis (EA) to determine if the blower motor switch failures create a situation where a vehicle fire is possible and presents a safety risk to the driver and other passengers.
PE09055 · opened Dec 7, 2009 · closed Apr 21, 2010
SPARK PLUG EJECTION FROM CYLINDER HEADClosed
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY…
DP05005 · opened Sep 22, 2005 · closed Jan 4, 2006
RAPID TIRE DEFLATIONClosed
THIS INVESTIGATION WAS OPENED ON CERTAIN FORD PICKUP TRUCKS AND VANS TO EVALUATE THE EFFECTS OF A VALVE STEM EJECTION (WITH RAPID AIR LOSS) AND A SLOW LEAKING VALVE STEM ON VEHICLE HANDING.DURING THE INVESTIGATION, ODI EVALUATED OVER 1,100 COMPLAINTS AND WARRANTY CLAIMS, CONDUCTED VEHICLE DYNAMIC TESTING ON A SUBJECT VEHICLE WITH THE FAILURE MODE REPLICATED, INTERVIEWED OWNERS, AND EXAMINED COMPLAINT VEHICLES IN THE FIELD.THE RESULTS OF THE TEST PROGRAM INDICATES THE EFFECT OF A VALVE STEM EJECTION ON THESE VEHICLES IS EASILY CONTROLLED. FURTHER, WITH A POPULATION OF ALMOST 900,000 VEHICLES, HAVING TWO TO FOUR YEARS OF EXPOSURE, ODI IS AWARE OF ONLY 3 MINOR CRASHES AND IS UNAWARE OF ANY INJURIES.THE SMALL NUMBER OF CRASHES RELATIVE TO THE LARGE POPULATION OF VEHICLES IS CONSISTENT WITH THE TESTING WHICH WAS PERFORMED. THEREFORE, THIS INVESTIGATION IS CLOSED.SEE THE ATTACHED REPORT FOR…
EA02018 · opened Aug 19, 2002 · closed Aug 22, 2003