The 2015 Ford E-350 has 2 safety recalls and 7 owner complaints on file with NHTSA. The most-reported problem area is fuel/propulsion system (2 complaints).
Problem: Mobility Transportation Services (MobilityTrans) is recalling certain 2014-2018 Ford Transit and Ram Promaster vehicles and 2014-2015 Ford Econoline vehicles modified to be equipped with Freedman GO-ES Foldaway Seats, part numbers 43705, 45467, 48923, and 75719. When the back seat cushion is rotated from the stowed position to the upright position, the seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop.
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: MobilityTrans will notify owners and Freedman Seating dealers will inspect and repair the foldaway seat, free of charge. The recall began May 19, 2019. Owners may contact Mobility Transportation Services customer service at 1-734-453-6452.
Seats
NHTSA recall 19V205000 · Mar 18, 2019 · 471 vehicles
Problem: Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Fuel/propulsion system
2
0
0
0
—
Suspension Rear
2
0
0
0
—
Power train
2
0
0
0
—
Structure Body
1
0
0
0
—
Visibility/wiper
1
0
0
0
—
Unknown or other
1
0
0
0
—
Steering
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jul 30, 2024 · 99,000 milesSuspension The contact owns a 2015 Ford E-350. The contact stated while driving 55 MPH, the front end of the vehicle started to wobble and sway erratically, after which the steering wheel began to vibrate, making it difficult for the contact to maintain control of the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 99,000.
Jul 11, 2021Unknown or other We have a 2015 Coachmen Freelander 21R RV (with a Ford F-350). Recently, while driving on the freeway a car near us kicked up some debris. This went under the RV and within 30-60 seconds after we heard a loud explosion/boom. My husband immediately pulled over and we were thinking it was blown front tire but just as he pulled over we noticed a large cloud of white "smoke." The "smoke" turned out to be propane coming from our propane tank. Later he crawled under the RV and found a large hole in the tank. It appears that whatever hit it was hard enough to create a large hole in it and therefore causing the explosion. Fortunately, that was the only damage and no injuries were sustained. The…
Jan 9, 2019 · 75,518 milesPower train SCHOOL BUS WAS STOPPED AT A RAILROAD GRADE CROSSING, TRANSMISSION WAS IN DRIVE, WHEN DRIVER ATTEMPTED TO MOVE THE SCHOOL BUS FORWARD IT WOULD NOT MOVE, THE TRANSMISSION WOULD NOT ENGAGE IN ANY FORWARD OR REVERSE GEAR. SCHOOL BUS WAS TOWED TO THE FORD DEALERSHIP FOR REPAIR.
Jan 14, 2018 · 29,956 milesPower train THIS IS A SCHOOL BUS CARRYING STUDENTS WITH 29956 MILES. WHEN STOPPED AT A RED LIGHT AT A BUSY INTERSECTION THE BUS WOULD NOT MOVE FORWARD. DRIVER ATTEMPTED TO SELECT DIFFERENT GEARS FROM THE DRIVE GEAR, 3,2,1 AND REVERSE. THE SCHOOL BUS WOULD NOT SHIFT INTO ANY GEAR. ANOTHER BUS WAS DISPATCHED AND STUDENTS TRANSFERRED. THIS IS A VERY DANGEROUS SITUATION AT A BUSY INTERSECTION. FORD FOUND THAT THE COAST CLUTCH SPRING AND SNAP RING BROKEN. THIS IS THE 3RD BUS WE OWN THAT HAS HAD THIS ISSUE.
Mar 28, 2017 · 11,000 milesVisibility/wiper THE WINDSHIELD HAS STARTED TO CRACK ON THE LEFT (DRIVER'S) SIDE. THERE IS NO INDICATION OF IMPACT. THE CRACK STARTS ABOUT 2 FEET UP AT THE EDGE OF THE GLASS, EXTENDS ACROSS THE WINDSHIELD A FEW INCHES AND THEN TURNS DOWN. IT HAS CONTINUED TO SLOWLY GROW. I BELIEVE THIS IS A DEFECT - POSSIBLY STRESS RELATED. I HAVE SEEN DOZENS OF OTHERS REPORTING THE SAME PROBLEM.
May 1, 2015 · 57 milesStructure › Body TL* THE CONTACT OWNS A 2015 FORD E-350. THE CONTACT STATED THAT THE MODIFICATIONS DESIGN OF THE MOTOR HOME WAS OVERWEIGHT ON THE REAR AXLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SWAYED SIDE TO SIDE INDEPENDENTLY AND THE STEERING WHEEL WAS DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AXLE WAS OVERWEIGHT AND NEEDED AIR SHOCKS AND THE WHEEL FLAPS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT MENTIONED THAT WHEN THE VEHICLE WAS STARTED, THE FUEL CAP AND CHECK ENGINE SOON WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL NOZZLE HOLDER WAS…
Jun 23, 2015 · 12,000 milesFuel/propulsion system ON 6/23/15 ONE OF OUR VANS HAD THE REAR STRAP HOLDING THE FUEL TANK BREAK AND DROP THE REAR OF THE TANK TO THE ROAD. THE VAN IS CONVERTED TO 4X4 BY QUADVAN IN PORTLAND BUT NO MODIFICATION IS MADE TO THE FUEL SYSTEM AND IT WAS SOLD BY A FORD DEALER BRAND NEW. OUR LOCAL FORD DEALER HERE FIXED THE STRAP BUT PROBABLY WITH THE SAME PART. YESTERDAY 7/27/15 OUR SECOND OF TWO VANS WE BOUGHT AT THE SAME TIME HAD THE SAME THING HAPPEN. THE FIRST TIME WAS ON A WASHBOARD SECTION OF MAUNA KEA MOUNTAIN WHERE WE RUN TOURS AT APPROX 15MPH, THE SECOND INCIDENT WAS ON HIGHWAY AT APPROX 35 MPH ON THE WAY TO MAUNA KEA MOUNTAIN. WE ARE VERY EXPERIENCED MECHANICALLY AND NOTE THAT UNIQUELY FORD IS USING AN ALLOY…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
PE18010 · opened Aug 21, 2018 · closed Jul 16, 2019 · led to recall 19V432000Internal transmission failure By letter dated June 10, 2019, Ford Motor Company notified the Office of Defects Investigation (ODI) of a safety defect that may exist in certain model year (MY) 2009 through 2016 Ford Econoline vehicles equipped with a 5R110W transmission. Following the receipt of consumer complaints alleging transmission failures in vehicles built with a 5R110W transmission, NHTSA opened this investigation to assess the manufacturer's data including warranty claims, field reports, design changes, etc.Vehicles equipped with a 5R110W transmission contain a capacitive discharge weld within a coast clutch component in the transmission. A substandard weld may fatigue and fail, causing an elevated rate of loss of motive power in subject vehicle applications. Reports indicate that most of the weld failures occur when the torque is highest, which is when the driver attempts to accelerate from a stop.Analysis…