Model year record

2018 Ford E-350 recalls & problems

The 2018 Ford E-350 has 4 safety recalls and 3 owner complaints on file with NHTSA. The most-reported problem area is power train (2 complaints).

Recalls4safety recalls

Complaints3filed by owners

Crashes · fires1 · 0reported in complaints

Injuries · deaths1 · 0reported in complaints

Safety recalls

EquipmentJun 18, 2019

Equipment

Recall 19V46600052 vehicles

Problem: SVO Group Inc. (SVO Group) is recalling certain 2017-2018 Ford E-350 and E-450-based shuttle buses equipped with ASA Electronics Voyager monitors used to display the back-up camera image. The affected monitors may revert back to the factory default settings which may cause the camera image to be reversed.
Risk: The driver may inadvertently turn the wrong direction to avoid an object behind the vehicle, increasing the risk of a crash.
Fix: SVO Group will work with ASA to notify owners, and ASA will provide a harness relay capacitor module to eliminate the image reversal, free of charge. The recall began May 9, 2019. Owners may contact ASA Electronics customer service at 1-800-384-4400.

Exterior lightingMay 3, 2019

Brake lights

Recall 19V34200017 vehicles

Problem: Taylor Made Ambulances is recalling certain 2017-2018 Ford E-350, F-450, E-450, F-550, and GMC G3500-based ambulances equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed.
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: Taylor Made will notify owners and Whelen will replace the brake lights, free of charge. The recall began June 5, 2019. Owners may contact Taylor Made Ambulances customer service at 1-800-468-1310.

Exterior lightingMar 26, 2019

Brake lights

Recall 19V23600036 vehicles

Problem: Excellance, Inc. (Excellance) is recalling certain 2018 Ambulances and Emergency Vehicles built on Ford E-350, E-450, F-650, F-550 4x4, Chevrolet G4500, G4500 Diesel, C3500, G3500, Freightliner M2, International 4300, and Dodge 4500 chassis and equipped with Whelen brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Fix: Excellance has notified owners, instructing them to contact Whelen to have the brake lights replaced, free of charge. The recall began on March 21, 2019. Owners may contact Whelen customer service at 1-860-718-2331 or Execellance at 1-256-772-9321.

SeatsMar 18, 2019

Seats

Recall 19V205000471 vehicles

Problem: Quality Van Sales, Inc. (Quality Van) is recalling certain 2015-2018 Ford Transit and E-350 vehicles modified to be equipped with Freedman GO-ES Foldaway Seat back cushions. The seat cushion may not remain locked into place when under load, such as in a crash or a sudden stop. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Risk: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.
Fix: Quality Van will notify owners and dealers will inspect and repair the foldaway seat, free of charge. The recall began March 21, 2019. Owners may contact Quality Van customer service at 1-800-408-8550.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem area	Complaints	Crashes	Injuries	Typical mileage*
Power train	2	1	1	—
Electrical system	1	0	0	—
Suspension	1	0	0	—
Service brakes	1	0	1	—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Service brakes1 injury
TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30 MPH. THE VEHICLE WENT INTO AN EMBANKMENT, DID NOT COLLIDE OR HIT ANYTHING, NO FRONT END DAMAGE, HOWEVER THE REAR OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY DUE TO NO COLLISION, A POLICE REPORT WAS FILED(BR-19-13326). THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL AND SUSTAINED A FRACTURED BACK. THE CAUSE OF THE VEHICLE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND…
Aug 8, 2019 · 4,200 miles
Electrical system
THIS VEHICLE HAS A 12,500 GVWR. WE RECENTLY HAD THIS AT A FORD DEALER FOR A BROKEN LEFT REAR SUSPENSION. THE DEALER WEIGHED THE ENTIRE VEHICLE AND DETERMINED THE TARE WEIGHT TO BE 11,200 LBS. THIS IS A CLASS-C MOTORHOME AND IT WAS COMPLETELY EMPTY OF ANY AND ALL CARGO, NO LIQUIDS, WHICH IS CAPABLE OF CARRYING 40 GALLONS OF WATER AT 8.3 GALLONS PER POUND. THERE WAS LESS THAN 1/4 OF A TANK OF FUEL, OF A 55 GALLON TANK AND THE MANUFACTURER STATES THAT THIS IS A 4 PASSENGER VEHICLE. WITH THE MATH WE HAVE DONE, OF 40 GALLONS OF WATER AT 333.60 LBS AND 55 GALLONS OF GAS EQUATES TO 346.50 LBS. MY 4 MEMBERS OF MY FAMILY COMBINED WEIGH IN AT 800 LBS AND WITH ALL THE TOTALS ADDED TOGETHER I COME UP…
May 15, 2018
Power trainCrash
I WAS MAKING A 3 POINT TURN, AND WHEN I PUT THE TRUCK INTO REVERSE IT JUMPED FORWARD INSTEAD OF GOING BACKWARD, CAUSING THE VEHICLE TO STRIKE POWER POLE CABLES.
Apr 4, 2018 · 4,800 miles

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.