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Model year record

2011 Chevrolet Express recalls & problems

The 2011 Chevrolet Express has 5 safety recalls and 12 owner complaints on file with NHTSA. The most-reported problem area is power train (3 complaints).

Recalls5safety recalls
Complaints12filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints

Safety recalls

EquipmentApr 26, 2018

Equipment

Recall 18V2670006,154 vehicles

Problem
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Fuel system, otherAug 13, 2014

Fuel system, other

Recall 14V5000003,345 vehicles

Problem
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
Risk
A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
Fix
GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
Air bagsMar 17, 2014

Frontal

Recall 14V117000303,013 vehicles

Problem
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Risk
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Fix
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
Fuel system, otherMay 15, 2013

Fuel system, other

Recall 13V2250001,791 vehicles

Problem
General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.
Risk
A short at the connector may cause overheating, resulting in an increased risk of fire.
Fix
GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.
Fuel system, otherMar 8, 2013

Delivery › Hoses, lines/piping, and fittings

Recall 13V08000048 vehicles

Problem
General Motors is recalling certain model year 2011 Chevrolet Express vehicles converted by Impco Automotive to run compressed natural gas (CNG), manufactured between November 23, 2010 and December 23, 2010 and equipped with a four tank configuration using a pressure relief device (PRD) and pressure relief vent pipe assembly. In the affected vehicles, the pressure relief vent pipe assembly may have been built incorrectly.
Risk
If a pressure relief device activates with an improperly assembled vent pipe, compressed natural gas may be vented into the passenger compartment. If an ignition source is present, an explosion or fire may result.
Fix
Impco Automotive, in cooperation with General Motors will inspect and make any necessary repairs on the pressure relief device and vent pipe assembly. The safety recall began on March 28, 2013. Owners may contact General Motors at 1-800-521-7300.

Components: Fuel system, other › Delivery › Hoses, lines/piping, and fittings; Fuel system, other › Storage › Tank assembly › Pressure relief devices

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2011 Chevrolet Express Cargo 1500 VAN AWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Chevrolet Express Cargo 1500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Chevrolet Express Cargo 2500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Chevrolet Express Cargo 3500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2011 Chevrolet Express Passenger 1500 VAN AWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk22.8%

2011 Chevrolet Express Passenger 1500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk27.9%

2011 Chevrolet Express Passenger 2500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

2011 Chevrolet Express Passenger 3500 12 Pass VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

2011 Chevrolet Express Passenger 3500 15 Pass VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk27.9%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Express 3500 2WD Cargo FFV

12mpg combined
City / highway10 / 16 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,600/year to fuel

Express 3500 2WD Passenger FFV

12mpg combined
City / highway11 / 16 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,600/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Power train3000109,000 mi
Service brakes3000—
Engine and engine coolingEngine › Diesel2000—
Engine2000—
Fuel/propulsion system2000—
Fuel system, diesel1000—
Unknown or other1000—
StructureBody1000—
Suspension1000—
Steering1000—
Electrical systemInstrument panel › Speedometer/odometer1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.