The 2023 Chevrolet Express has 1 safety recall and 2 owner complaints on file with NHTSA. The most-reported problem area is wheels (1 complaint).
Recalls1safety recalls
Complaints2filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Power train › Automatic transmission › Control module › Software
NHTSA recall 24V839000 · Nov 7, 2024 · 77,824 vehicles
Problem: General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Risk: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Fix: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
2023 Chevrolet Express Cargo 2500 CV RWD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated
Forward collision warning: Optional · Lane departure warning: Optional
2023 Chevrolet Express Cargo 3500 CV RWD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated
Forward collision warning: Optional · Lane departure warning: Optional
2023 Chevrolet Express Passenger 2500 PV RWD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
★★★★★
Rollover risk
29.2%
Forward collision warning: Optional · Lane departure warning: Optional
2023 Chevrolet Express Passenger 3500 - 12 Passenger PV RWD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
★★★★★
Rollover risk
29.2%
Forward collision warning: Optional · Lane departure warning: Optional
2023 Chevrolet Express Passenger 3500 - 15 Passenger PV RWD
Overall
Not Rated
Frontal crash
Not Rated
Side crash
Not Rated
Rollover
★★★★★
Rollover risk
27.9%
Forward collision warning: Optional · Lane departure warning: Optional
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Wheels
1
0
0
0
—
Steering Linkages › Tie rod assembly
1
0
0
0
—
Electrical system
1
0
0
0
—
Service brakes
1
0
0
0
—
Vehicle speed control
1
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jul 4, 2025Electrical system The car always turns on the slippery road warning light when I drive over 60 miles per hour and the wheels lock up. Sometimes, the ABS warning light also comes on, along with error messages saying 'Service Traction Control' and 'Service StabiliTrak'.
May 5, 2025 · 29,047 milesWheels The contact owns a 2023 Chevrolet Express. The contact stated that while pulling into the driveway, the front driver's side wheel turned sideways. Upon inspecting the vehicle, the contact noticed that the outer tie rod had failed, and the tie rod nut was bent. There were no warning lights illuminated. The contact repaired the vehicle himself. The local dealer was not contacted. The vehicle was not diagnosed or repaired by the dealer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 29,047.
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.