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Model year record

2013 Chevrolet Express recalls & problems

The 2013 Chevrolet Express has 8 safety recalls and 22 owner complaints on file with NHTSA. The most-reported problem area is engine (7 complaints).

Recalls8safety recalls
Complaints22filed by owners
Crashes · fires1 · 0reported in complaints
Injuries · deaths1 · 0reported in complaints

Safety recalls

EquipmentApr 26, 2018

Equipment

Recall 18V2670006,154 vehicles

Problem
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
EquipmentOct 30, 2015

Other › Labels

Recall 13V5440001,808 vehicles

Problem
General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
Risk
Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
Fix
GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
Fuel system, otherAug 13, 2014

Fuel system, other

Recall 14V5000003,345 vehicles

Problem
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
Risk
A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
Fix
GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
Air bagsMar 17, 2014

Frontal

Recall 14V117000303,013 vehicles

Problem
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Risk
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Fix
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
Fuel system, otherMay 15, 2013

Fuel system, other

Recall 13V2250001,791 vehicles

Problem
General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.
Risk
A short at the connector may cause overheating, resulting in an increased risk of fire.
Fix
GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.
SeatsApr 17, 2013

Front assembly › Seat heater/cooler

Recall 13V147000885 vehicles

Problem
Explorer Van Company, Inc. is recalling certain model year 2013 Explorer and Explorer Limited SE vehicles built on GMC Savana and Chevrolet Express chassis, manufactured August 1, 2012, through April 9, 2013. The wiring harness that powers the seat adjuster and the seat heating circuit may not be properly secured. As a result, the harness may become lodged in the seat riser mechanism.
Risk
If the wires become lodged in the seat riser mechanism, they may become severed and potentially short circuit. A short circuit may result in a fire.
Fix
Explorer Van Company will notify owners, and dealers will secure the seat wiring harness. Any damaged seat wiring harnesses will be replaced. These services will be completed free of charge. The recall began on May 10, 2013. Customers may contact Explorer Van Company at 1-800-926-7878. Explorer's number for this campaign is 2013-1.

Components: Seats › Front assembly › Seat heater/cooler; Seats › Front assembly › Power adjust; Seats › Front assembly › Recliner; Electrical system › Wiring

Electrical systemJan 14, 2013

Ignition

Recall 13V010000980 vehicles

Problem
General Motors (GM) is recalling certain model year 2013 Chevrolet Express vehicles manufactured November 1, 2012, through December 21, 2012; and model year 2013 GMC Savana vehicles, manufactured November 14, 2012, through November 20, 2012. It may be possible to remove the key from the ignition when the vehicle is running or the transmission is not in the Park position. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection."
Risk
If the ignition key is removed while the vehicle is still on and/or the vehicle is not in Park, the vehicle may rollaway and the unintended movement of the vehicle may result in a possible crash or injury to pedestrians.
Fix
GM will notify owners, and dealers will replace the ignition lock cylinder and the two associated keys. This service will be performed free of charge. The recall began on February 8, 2013. For more information, GMC owners may call 1-866-996-9463 and Chevrolet owners may call 1-800-630-2438.
Power trainJan 2, 2013

Automatic transmission

Recall 13V00100054,686 vehicles

Problem
General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Risk
As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Fix
GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.

Components: Power train › Automatic transmission; Steering › Column locking › Anti-theft device

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2013 Chevrolet Express Passenger 1500 VAN AWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk22.8%

2013 Chevrolet Express Passenger 1500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk27.9%

2013 Chevrolet Express Passenger 2500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

2013 Chevrolet Express Passenger 3500 12 Pass VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

2013 Chevrolet Express Passenger 3500 15 Pass VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk27.9%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Express 1500 2WD Cargo

17mpg combined
City / highway15 / 20 mpg
FuelRegular Gasoline

4.3 L · 6 cyl · Automatic 4-spd · Rear-Wheel Drive · about $3,950/year to fuel

Express 1500 2WD Cargo FFV

15mpg combined
City / highway13 / 18 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,450/year to fuel

Express 1500 2WD Conversion Cargo FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,800/year to fuel

Express 1500 AWD Conversion Cargo FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · All-Wheel Drive · about $4,800/year to fuel

Express 1500 AWD Cargo FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · All-Wheel Drive · about $4,800/year to fuel

Express 1500 2WD Passenger FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,800/year to fuel

Express 1500 AWD Passenger FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · All-Wheel Drive · about $4,800/year to fuel

Express 2500 2WD Passenger FFV

13mpg combined
City / highway11 / 17 mpg
FuelRegular Gasoline

4.8 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,150/year to fuel

Express 3500 2WD Passenger FFV

13mpg combined
City / highway11 / 17 mpg
FuelRegular Gasoline

4.8 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,150/year to fuel

Express 2500 2WD Passenger FFV

13mpg combined
City / highway11 / 16 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,150/year to fuel

Express 2500 2WD Conversion Cargo FFV

12mpg combined
City / highway10 / 15 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,600/year to fuel

Express 3500 2WD Passenger FFV

12mpg combined
City / highway11 / 16 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,600/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine700047,500 mi
Service brakes600019,662 mi
Electrical system50009,100 mi
Fuel/propulsion system30003,000 mi
Electronic stability control (esc)2000—
Air bags2101—
Fuel system, gasoline1000—
Visibility/wiper1000—
Seat belts1101—
Vehicle speed control1000—
Power train1000—
Tires1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.