Car Record Book

2012 Chevrolet Express recalls & problems

The 2012 Chevrolet Express has 6 safety recalls and 13 owner complaints on file with NHTSA. The most-reported problem area is service brakes (4 complaints).

Recalls6safety recalls
Complaints13filed by owners
Crashes · fires2 · 0reported in complaints
Injuries · deaths2 · 2reported in complaints

Safety recalls

Equipment

NHTSA recall 18V267000 · Apr 26, 2018 · 6,154 vehicles

Problem: General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.

Fuel system, other

NHTSA recall 14V500000 · Aug 13, 2014 · 3,345 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.

Risk: A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.

Fix: GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.

Air bags › Frontal

NHTSA recall 14V117000 · Mar 17, 2014 · 303,013 vehicles

Problem: General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."

Risk: In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.

Fix: GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.

Fuel system, other

NHTSA recall 13V225000 · May 15, 2013 · 1,791 vehicles

Problem: General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.

Risk: A short at the connector may cause overheating, resulting in an increased risk of fire.

Fix: GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.

Steering › Gear box › Shaft pitman

NHTSA recall 12V112000 · Mar 22, 2012 · 6,159 vehicles

Problem: GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.

Risk: IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.

Fix: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.

Air bags

NHTSA recall 11V543000 · Nov 8, 2011 · 1,798 vehicles

Problem: GM IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND GMC SAVANA VEHICLES MANUFACTURED FROM JUNE 2, 2011, THROUGH OCTOBER 17, 2011. THE SECOND STAGE OF THE DUAL-STAGE AIR BAG WILL NOT INFLATE IN A SEVERE FRONTAL IMPACT. ACCORDINGLY, THE AIR BAGS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY NO. 208, "OCCUPANT CRASH PROTECTION."

Risk: AN IMPROPERLY DEPLOYED AIR BAG WILL INCREASE THE RISK OF INJURY TO THE OCCUPANT.

Fix: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSTALL A NEW FRONT PASSENGER AIR BAG FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 29, 2011. OWNERS MAY CONTACT GMC AT 1-800-462-8782 OR CHEVROLET AT 1-800-222-1020.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2012 Chevrolet Express Cargo G13405 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2012 Chevrolet Express Cargo G23405 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2012 Chevrolet Express Cargo G23705 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2012 Chevrolet Express Cargo G33405 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2012 Chevrolet Express Cargo G33705 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2012 Chevrolet Express Cargo H13405 VAN AWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
RolloverNot Rated

2012 Chevrolet Express Passenger 1500 VAN AWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk22.8%

2012 Chevrolet Express Passenger 1500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk27.9%

2012 Chevrolet Express Passenger 2500 VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

2012 Chevrolet Express Passenger 3500 12 Pass VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk29.2%

2012 Chevrolet Express Passenger 3500 15 Pass VAN RWD

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk27.9%

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Express 1500 2WD Cargo

17mpg combined
City / highway15 / 20 mpg
FuelRegular Gasoline

4.3 L · 6 cyl · Automatic 4-spd · Rear-Wheel Drive · about $3,950/year to fuel

Express 1500 2WD Cargo FFV

15mpg combined
City / highway13 / 18 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,450/year to fuel

Express 1500 2WD Conversion Cargo FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,800/year to fuel

Express 1500 AWD Cargo FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · All-Wheel Drive · about $4,800/year to fuel

Express 1500 AWD Conversion Cargo FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · All-Wheel Drive · about $4,800/year to fuel

Express 1500 2WD Passenger FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · Rear-Wheel Drive · about $4,800/year to fuel

Express 1500 AWD Passenger FFV

14mpg combined
City / highway13 / 17 mpg
FuelRegular Gasoline

5.3 L · 8 cyl · Automatic 4-spd · All-Wheel Drive · about $4,800/year to fuel

Express 2500 2WD Passenger FFV

13mpg combined
City / highway11 / 17 mpg
FuelRegular Gasoline

4.8 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,150/year to fuel

Express 2500 2WD Passenger FFV

13mpg combined
City / highway11 / 16 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,150/year to fuel

Express 2500 2WD Conversion Cargo FFV

12mpg combined
City / highway10 / 15 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,600/year to fuel

Express 2500 2WD Cargo FFV

12mpg combined
City / highway10 / 15 mpg
FuelRegular Gasoline

6 L · 8 cyl · Automatic 6-spd · Rear-Wheel Drive · about $5,600/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Service brakes
400014,500 mi
Electrical system
3000—
Steering
2100—
Unknown or other
2100—
Fuel/propulsion system
2000—
Structure
Body
1000—
Suspension
1000—
Seat belts
1000—
Engine
1000—
Power train
1000—
Forward collision avoidance
Automatic emergency braking
1100—
Air bags
1102—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.