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Model year record

2004 Chrysler Pacifica recalls & problems

The 2004 Chrysler Pacifica has 2 safety recalls and 896 owner complaints on file with NHTSA. The most-reported problem area is structure (328 complaints).

Recalls2safety recalls
Complaints896filed by owners
Crashes · fires32 · 30reported in complaints
Injuries · deaths29 · 2reported in complaints
2004 Chrysler Pacifica in an NHTSA crash test
NHTSA crash test

Safety recalls

Power trainMar 4, 2004

Automatic transmission › Control module (tcm/pcm/tecm)

Recall 04V11300034,561 vehicles

Problem
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH A NGC-1 POWERTRAIN CONTROL MODULE, THE SOFTWARE PROTOCOLE USED TO TEST THE VEHICLE EXHAUST GAS RECIRCULATION (EGR) SYSTEM MAY LEAD TO ENGINE STALLING UNDER CERTAIN OPERATING CONDITIONS.
Risk
THIS COULD CAUSE A CRASH WITHOUT WARNING.
Fix
DEALERS WILL REPROGRAM THE POWERTRAIN CONTROL MODULE SOFTWARE. OWNER NOTIFICATION BEGAN ON MARCH 15, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Fuel system, gasolineNov 10, 2003

Delivery › Hoses, lines/piping, and fittings

Recall 03V4710009,579 vehicles

Problem
ON CERTAIN SPORT UTILITY VEHICLES, THE CHASSIS FUEL SUPPLY TUBE MAY HAVE BEEN INCORRECTLY MANUFACTURED.
Risk
UNDER CERTAIN ENGINE AND VEHICLE DYNAMIC CONDITIONS, THE FUEL LINE MAY SEPARATE, RESULTING IN A FUEL LEAK AND AN INCREASED RISK OF A VEHICLE FIRE.
Fix
DEALERS WILL INSTALL A SECONDARY RETENTION CLIP TO THE FUEL LINE QUICK CONNECT. OWNER NOTIFICATION BEGAN ON DECEMBER 15, 2003. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-992-1997.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2004 Chrysler Pacifica 4-DR. w/SAB

OverallNot Rated
Frontal crashNot Rated
Side crashNot Rated
Rollover★★★★★
Rollover risk13%
2004 Chrysler Pacifica NHTSA side crash test
NHTSA side barrier crash test

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Pacifica 2WD

17mpg combined
City / highway15 / 21 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic 4-spd · Front-Wheel Drive · about $3,950/year to fuel

Pacifica AWD

17mpg combined
City / highway15 / 20 mpg
FuelRegular Gasoline

3.5 L · 6 cyl · Automatic 4-spd · 4-Wheel or All-Wheel Drive · about $3,950/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
StructureBody; Frame and members328316108,310 mi
Engine141190120,000 mi
SuspensionFront; Front › Control arm › Lower arm126100110,000 mi
Engine and engine coolingEngine; Exhaust system › Emission control › Gas recirculation valve (egr valve)11934079,000 mi
Electrical systemIgnition; 12v/24v/48v battery112210081,450 mi
Power trainAutomatic transmission; Automatic transmission › Control module (tcm/pcm/tecm)10243272,000 mi
SteeringLinkages › Tie rod assembly; Hydraulic power assist system5130473,000 mi
Fuel system, gasolineDelivery › Fuel pump; Storage › Tank assembly4303057,000 mi
Unknown or other41141128,449 mi
Fuel/propulsion system41130143,000 mi
VisibilityDefroster/defogger/hvac system; Sun/moon roof assembly3330017,100 mi
Vehicle speed controlCruise control; Accelerator pedal3370385,903 mi

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations