*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Electrical system
The vehicle was left in parking on a Saturday afternoon in Costco. When we came back and we put everything in the trunk, the vehicle turn on automatically, not by remote start, on its own. When we saw the dashboard it said: "Put on in parking to prevent rolling", but the vehicle didn't take any gears and it was not able to be turn off. We try to turn it off several times but it came back on, on its own with the same message: "Put on in parking to prevent rolling", after towing we dropped in the dealer and the dealer couldn't find anything not even a computer code. This could have happened on a semaphore waiting for a light and maybe the car would have rolled on its own? that's something…
Oct 17, 2026Power train
We purchased 2022 hybrid Chrysler Pacifica from Mountain View CDJR in June 2026 and around July 4th the car went into critical red turtle limp mode on the highway slowing from 65 to under 15 mph with all our children in the car. Thankfully my husband was driving and able to get us to the local CDJR who helped inspect the vehicle and discovered contaminated coolant issue and showed us the different colors that shouldnât be there from a car purchased from a CDJR dealership. The issue was brought to Mountain View who initially attempted to charge us over $3,000 for an issue stemming from their own negligence. After agreeing to pay around $600 for new radiator and more back and forth I…
Jul 5, 2026Seats
Rear passenger side center section captains chair had an uncommanded back of seat drop downward followed by the entire seat rolling forward as I was slowing down the vehicle to make sure the passenger was not injured. The chair flops back and forth. Approximately 12500 miles on the 2022 vehicle. The drivers side of this seat ALSO failed but nobody was sitting in it at the time! The passenger was not injured but could have been severely injured if I had reacted with harsher breaking, if it occurred during a situation that the vehicle could not have been stopped or if the individual was unhealthy! The seat was basically freewheeling on the skids with the entire back of the seat flat! Sliding…
Sep 12, 2026Electrical system
This vehicle is experiencing a severe, recurring premature failure of the power sliding door lock actuators on both sides. When I took it to the dealer for inspection I didnât know the clicking sound was a problem. But was told it needed to be replaced because it was a âsafety issue.â ⢠September 5, 2024: The Right-Side sliding door lock actuator failed prematurely at approximately 15,000 miles and had to be replaced. The dealership replaced under warranty. ⢠Earlier This Year (2026), I donât know exactly when, both door lock actuators are showing signs of failure by making that same clicking noise while closing. This marks the second premature failure of the right-side actuator…
Jan 22, 2026Air bagsCrash4 injuries
The contact owned a 2022 Chrysler Pacifica. The contact stated that while driving up to a four-way intersection at approximately 5 MPH, a second vehicle driving approximately 50 MPH crashed into the front driverâs side quarter panel of the vehicle. During the crash, no air bags inside the vehicle deployed. The driver sustained a brain contusion and was transported to the hospital. The second-row driverâs side passenger sustained lower back and neck strain, and the third-row driverâs side passenger sustained a head contusion. Both were later driven to the hospital for medical attention. The driver of the second vehicle also sustained unknown injuries and was transported to the…
Sep 25, 2026 · 135,000 milesElectrical system
ADDENDUM to Complaint Number XXX: The vehicle is now completely undriveable and parked at my residence due to the severe safety hazard of the Electric Power Steering (EPS) system locking up completely after 10 minutes of operation. I have contacted Chrysler Corporate (Case # XXX) and multiple local dealerships, including Carolina Chrysler in [XXX].The manufacturer and its dealer network are actively refusing to diagnose or inspect this documented safety defect unless I pay a $206 diagnostic fee upfront. I am on a strict zero-dollar budget and cannot afford this fee. The manufacturer is using a corporate loophole to block the inspection of a life-threatening, premature component failure on a…
Aug 19, 2026Electrical system
The manufacturer marked the recall complete via an automated Over-The-Air (OTA) update without physical inspection. The rearview camera failed to display. The dealership replaced the display, which failed to remedy the defect, and during service, the radio module failed completely. Both dealer and manufacturer are demanding out-of-pocket payment to restore federally mandated FMVSS 111 camera compliance.
Sep 24, 2026Power train
Vehicle: 2022 Chrysler Pacifica Hybrid. Approximately 25,300 miles On Saturday 9/12/26 while driving at highway speeds the following message displayed "Stop Safely, Vehicle Will Shut Off Soon". When the message displayed the check engine light illuminated as well as the limp mode light. In limp mode the vehicle reduced speed rapidly and would not accelerate above 20 MPH. This happened at highway speeds on a multilane highway. We were able to get to the shoulder, but it was very dangerous changing lanes in limp mode. Turning the vehicle on and off several times cleared errors except the check engine light. We were able to get off the highway and get home without the message or limp mode…
Sep 12, 2026
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
