*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Power train
The engine powertrain system failed, specifically a catastrophic failure of the cylinder head gaskets alongside a stretched engine timing chain. The replaced components were discarded by the repair facility following the completion of the service and are not available for inspection. The failure caused a sudden, severe engine malfunction accompanied by a rough idle and immediate loss of smooth powertrain operation. Sudden engine failures of this nature create a severe hazard when operating on backroads or public highways, as they can cause unexpected stalling, a complete loss of motive power, or sudden deceleration in active traffic, significantly increasing the risk of a collision. The…
Oct 8, 2026Steering
Makes a clicking popping noise when turning the wheel. The sound is highly noticeable when stationary or moving very slowly, and occurs specifically when the steering wheel is forced almost all the way to the bump stop either way. Dealership quoted over $4000 for electric rack and pinion. I had just paid $17000 for it without an extended warranty.
Jan 5, 2024Steering
Experiencing steering lockup around the 2 o clock position when cornering to the right. Doesnât lock up to the left, only to the right.steering will Lock up and wonât release unless a slight tug on the steering wheel. We experience this every time you remotely hold in the 2 o clock position for the slightest bit of time. I have kids in this car and when weâre going 65+ down interstates, this is a serious safety issue and concerns me greatly for the safety of my family. Van only has 95k miles on it. Spent a considerable about of money on this can van and we canât even drive it and have to pay a shop a few more thousand to fix this. It wouldnât be a big deal if I was one of a few…
Oct 9, 2026Equipment › Electrical › Infotainment
Radio screen frozen plus loud sounds from speaker when unlocked
Oct 20, 2026Electrical system
My van has been reliable for 5 years until recall 73B was performed. Ever since it's install I have had 7 repair attempts and 250+ days out of service. Each repair attempt is preceesed by check engine lights, service hybrid system, check electronic throttle control, red wrench, blind spot temporarily unavailable, (occasionally) service airbag, service shifter, and stability control lights. Chrysler has been unable to fix this issue. They have replaced the abs module, 12v battery, can bus's, wiring, battery coolant heater, eflite motors and reducers, 400v battery, and the under hood wiring harness. Engineering has been involved, star cases opened, and technicians flown in to address these…
Sep 23, 2026Unknown or otherCrash
On the morning of October 18, 2026 my daughter an I were driving home from a trip. 10 minutes after we left a friend's house the hood of the van flew open and smashed the windshield. An "hood open" indicator light never came on. I had no reason to believe the hood was not secure. So the indicator light, primary latch and safty latch all failed. This could have been a lot worse if we were on the highway already. Luckily, we were on a backroad where I had room to regain control of the van and stop with no other cars around. We were able to walk away with minor injuries. I just don't want this to happen to someone else. Someone could get seriously hurt. It was probably one of the scariest…
Oct 18, 2026Engine
Blown Head Gasket. Having the unknown blown head gasket issue may have caused extreme damage to other engine components. Vehicle has less than 145,000 miles.
Oct 15, 2026Steering
The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at various speeds and steering left or right, the steering wheelbecame difficult to turn. The contact associated the failure with NHTSA Investigation: PE25009 (Steering). The failure mileage was approximately 85,000.
Aug 15, 2026 · 85,000 miles
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
