The 2023 Chrysler Pacifica has 14 safety recalls and 156 owner complaints on file with NHTSA. The most-reported problem area is engine (47 complaints).
Recalls14safety recalls
Complaints156filed by owners
Crashes · fires3 · 0reported in complaints
Injuries · deaths1 · 0reported in complaints
2023 Chrysler Pacifica in an NHTSA crash test
1 recall for this model year carries an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.
Safety recalls
Air bags › Frontal
NHTSA recall 26V358000 · Jun 2, 2026 · 141 vehicles
Problem: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
Fix: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
Back over prevention › Sensing system › Camera
NHTSA recall 26V327000 · May 21, 2026 · 16 vehicles
Problem: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
NHTSA recall 26V296000 · May 11, 2026 · 476 vehicles
Problem: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
Air bags › Side/window › Curtain
NHTSA recall 26V189000 · Mar 26, 2026 · 293,264 vehicles · opened after NHTSA action (OVSC)
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
Fix: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
NHTSA recall 25V877000 · Dec 17, 2025 · 1,019 vehicles
Problem: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
NHTSA recall 25V876000 · Dec 17, 2025 · 86 vehicles · opened after NHTSA action (ODI)
Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
Equipment › Appliance › Tv/radio/speakers
NHTSA recall 25V388000 · Jun 12, 2025 · 140 vehicles
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Fix: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
Components: Equipment › Appliance › Tv/radio/speakers; Back over prevention › Sensing system › Camera
Air bags › Side/window › Curtain
NHTSA recall 25V302000 · May 8, 2025 · 250,651 vehicles
Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
Fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
Air bags › Side/window › Curtain
NHTSA recall 24V793000 · Oct 24, 2024 · 26 vehicles
Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Back over prevention › Sensing system › Camera
NHTSA recall 24V436000 · Jun 13, 2024 · 1,033,433 vehicles
Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Air bags › Frontal › Driver clockspring/spiral cassette
NHTSA recall 24V199000 · Mar 14, 2024 · 38,164 vehicles
Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
NHTSA recall 23V753000 · Nov 9, 2023 · 32 vehicles
NHTSA advisory: park outside and away from buildings until repaired (fire risk).
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Risk: A fire while parked or driving can increase the risk of injury.
Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings
Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
Fix: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
Hybrid propulsion system › Inverter
NHTSA recall 23V010000 · Jan 17, 2023 · 67,117 vehicles · opened after NHTSA action (ODI)
Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Components: Hybrid propulsion system › Inverter; Electrical system › Wiring › Connectors/plugs/receptacles
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
Crash test ratings
NHTSA side barrier crash testNHTSA side pole crash test
2023 Chrysler Pacifica PV FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
11.6%
Forward collision warning: Standard · Lane departure warning: Standard
2023 Chrysler Pacifica AWD PV AWD
Overall
Not Rated
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
Not Rated
Forward collision warning: Standard · Lane departure warning: Standard
2023 Chrysler Pacifica Hybrid PV FWD
Overall
★★★★★
Frontal crash
★★★★★
Side crash
★★★★★
Rollover
★★★★★
Rollover risk
10.9%
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
Fuel economy
Pacifica Hybrid Plug-in Hybrid
30mpg combined
City / highway
29 / 30 mpg
Electric range
32 mi
On electricity
82 MPGe · 41 kWh/100 mi
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $2,250/year to fuel
Pacifica
22mpg combined
City / highway
19 / 28 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic 9-spd · Front-Wheel Drive · about $3,050/year to fuel
Pacifica AWD
20mpg combined
City / highway
17 / 25 mpg
Fuel
Regular Gasoline
3.6 L · 6 cyl · Automatic 9-spd · All-Wheel Drive · about $3,350/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
What owners report
Problem area
Complaints
Crashes
Fires
Injuries
Typical mileage*
Engine
47
0
0
0
—
Electrical system
43
0
0
0
32,708 mi
Power train
42
0
0
1
70,000 mi
Air bags
35
1
0
0
—
Unknown or other
22
1
0
0
—
Fuel/propulsion system
16
0
0
0
—
Steering
11
0
0
0
—
Service brakes
7
1
0
0
—
Vehicle speed control
7
0
0
0
—
Back over prevention Sensing system › Camera
5
0
0
0
—
Seats
4
0
0
0
—
Lane departure Blind spot detection; Lane keep › Automatic steering
4
0
0
0
—
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Oct 19, 2026Structure › Interior panels › Sun visor I was driving down the highway at 65 mph in heavy 5pm traffic with my boyfriend in the passenger seat, and suddenly, the driver-side sun visor fell off and hit me in the face. I almost lost control of the car. It was hanging there the rest of the drive. I couldn't pull over or anything because of the traffic and no safe place to stop. I had to drive with one hand and hold the visor out of the way with the other hand while trying to also shield my eyes from the extreme sun of that time of day. There is a Chrysler technician bulletin for the Pacifica about the left-side sun visor appearing loose, yet they haven't bothered to issue a recall, and they won't even fix it for free. They want…
Sep 17, 2026Air bags 2023 Chrysler Pacifica, approximately 39,000 miles. Multiple safety-related electrical and restraint-system issues remain unresolved. Open recall 06D (NHTSA 26V189, side curtain airbags) has not been completed. The vehicle was at the dealership from September 17 to October 10, 2026. No confirmed part order for the recall was placed during that time. The recall was only discussed after I raised it. Dealer stated the parts are on back order. The recall addresses curtain airbags that may not retain sufficient pressure during deployment, increasing the risk of partial or complete ejection and injury in certain crashes. The Service Airbag light remained illuminated. The vehicle was released…
Oct 1, 2026Vehicle speed control While driving on a highway during rush-hour traffic, my car had an alert that said â stop safely vehicle will shut off soonâ I quickly pulled over on the side of the highway and my vehicle completely stopped working within a minute. This all happened in about 30 seconds. I would step on the gas and it wouldnât go even though the car was still on and in drive. It was extremely scary to lose driving speed while driving so fast on the highway out of nowhere. I feel very lucky that my children were not in the car considering itâs a minivan and that I was able to get over to the side of the road. I am worried that if this happens to somebody else they might not be as lucky it was…
Sep 1, 2026Electrical system Rear trunk gets disabled after 10 minutes and will not open/close by remote or electrical rear switch causing a child or van camping issue. It has to forced physically by pulling it down and can't be done by short people. While van camping and adult or child cant open the trunk
Aug 26, 2026Forward collision avoidance › Warnings Car shows no warnings when vehicle in front slows very quickly. All selections to enable this function have been made. It is available for inspection provided it is local to central Florida. In my previous vehicle, a 2021 Jeep Grand Cherokee, I relied on and received Forward Collision Warnings which prevented my crashing into another car no less than 4 times. Though this car has been ADAS scanned (3 times) with appropriate scanners, no codes are detected. It has been âcalibratedâ by a body shop recommended by the dealer where I was assured it was âworking.â It is not. Iâve taken it to an iCar certified ADAS cal facility and was told it all checks out, thereâs nothing they can do…
Aug 25, 2026Power train All relevant recalls on the vehicle have been previously performed. On 8/25/2026, after starting the vehicle it displayed a warning message to "Stop Safely - Vehicle Will Shut Off Soon." That message was able to be cleared after four cycles of turning the engine off and re-starting. After driving the vehicle for approximately 5 miles, while the car was in motion, the message returned to "Stop Safely - Vehicle Will Shut Off Soon." The van was pulled over and turned off and cycled back on in an attempt to clear the warning as it was less than 2 miles to go until home. The message cleared and was able to be driven the rest of the way home. It currently has a yellow, illuminated powertrain…
Feb 18, 2026 · 80,000 miles · 1 injuryParking brake The contact owns a 2023 Chrysler Pacifica. The contact stated that after parking the vehicle on a slight incline and exiting the vehicle, the vehicle started rolling backwards while the driverâs side door was still open. The contact attempted to activate the parking brake; however, the parking brake failed to function. The contact attempted to press the START/STOP button to turn off the vehicle but was knocked down by the door and was ran over by the front driverâs side wheel. The contact sustained several fractured ribs, punctured lungs, internal bleeding, bruises to the right shoulder, a wound to the right ankle, and carpal tunnel to both wrists, and cervical disk displacement.…
Aug 14, 2026Unknown or other While driving at highway speeds, my 2023 Chrysler Pacifica Hybrid suddenly lost all propulsion power. A turtle icon appeared on the dashboard cluster, and the vehicle stalled, creating a severe safety hazard on an active highway. Chrysler Care previously stated my VIN is not included in the 03A recall (NHTSA Campaign 23V010000) for internal transmission short-circuits. However, my vehicle has experienced the exact software limp-mode shutdown and mechanical failure described in that campaign. The manufacturer must expand this recall to cover later 2023 production batches before a fatal accident occurs. My husband and 4 children were stranded in the left lane with no time to move over on a…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
NHTSA defect investigations
RQ24004 · opened Feb 27, 2024 · openLoss of motive power due to an internal wiring connector short. On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was…
PE22008 · opened Jul 22, 2022 · closed Mar 27, 2024 · led to recall 23V010Transmission fault leading to loss of motive power On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address…