Car Record Book

2023 Chrysler Pacifica recalls & problems

The 2023 Chrysler Pacifica has 14 safety recalls and 156 owner complaints on file with NHTSA. The most-reported problem area is engine (47 complaints).

Recalls14safety recalls
Complaints156filed by owners
Crashes · fires3 · 0reported in complaints
Injuries · deaths1 · 0reported in complaints
2023 Chrysler Pacifica in an NHTSA crash test
2023 Chrysler Pacifica in an NHTSA crash test

1 recall for this model year carries an NHTSA park outside advisory. Check your VIN at nhtsa.gov/recalls.

Safety recalls

Air bags › Frontal

NHTSA recall 26V358000 · Jun 2, 2026 · 141 vehicles

Problem: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

Risk: The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

Fix: Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

Back over prevention › Sensing system › Camera

NHTSA recall 26V327000 · May 21, 2026 · 16 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Fix: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

Equipment adaptive/mobility › Wheelchair restraints/securement › Critical fasteners

NHTSA recall 26V296000 · May 11, 2026 · 476 vehicles

Problem: Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

Air bags › Side/window › Curtain

NHTSA recall 26V189000 · Mar 26, 2026 · 293,264 vehicles · opened after NHTSA action (OVSC)

Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

Fix: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor

NHTSA recall 25V877000 · Dec 17, 2025 · 1,019 vehicles

Problem: Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

Equipment adaptive/mobility › Wheelchair restraints/securement › Latch/anchor

NHTSA recall 25V876000 · Dec 17, 2025 · 86 vehicles · opened after NHTSA action (ODI)

Problem: Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

Fix: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

Equipment › Appliance › Tv/radio/speakers

NHTSA recall 25V388000 · Jun 12, 2025 · 140 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Fix: Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

Components: Equipment › Appliance › Tv/radio/speakers; Back over prevention › Sensing system › Camera

Air bags › Side/window › Curtain

NHTSA recall 25V302000 · May 8, 2025 · 250,651 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Risk: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Fix: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

Air bags › Side/window › Curtain

NHTSA recall 24V793000 · Oct 24, 2024 · 26 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Risk: An air bag that does not deploy during a crash increases the risk of injury.

Fix: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

Back over prevention › Sensing system › Camera

NHTSA recall 24V436000 · Jun 13, 2024 · 1,033,433 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Fix: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

Air bags › Frontal › Driver clockspring/spiral cassette

NHTSA recall 24V199000 · Mar 14, 2024 · 38,164 vehicles

Problem: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk: An air bag that does not deploy in a crash can increase the risk of injury.

Fix: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

Components: Air bags › Frontal › Driver clockspring/spiral cassette; Steering › Column

Electrical system › 12v/24v/48v battery

NHTSA recall 23V753000 · Nov 9, 2023 · 32 vehicles

NHTSA advisory: park outside and away from buildings until repaired (fire risk).

Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Risk: A fire while parked or driving can increase the risk of injury.

Fix: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.

Fuel system, gasoline › Delivery › Hoses, lines/piping, and fittings

NHTSA recall 23V500000 · Jul 20, 2023 · 967 vehicles

Problem: Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Fix: Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

Hybrid propulsion system › Inverter

NHTSA recall 23V010000 · Jan 17, 2023 · 67,117 vehicles · opened after NHTSA action (ODI)

Problem: Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Risk: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Fix: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Components: Hybrid propulsion system › Inverter; Electrical system › Wiring › Connectors/plugs/receptacles

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

Crash test ratings

2023 Chrysler Pacifica NHTSA side crash test
NHTSA side barrier crash test
2023 Chrysler Pacifica NHTSA side pole crash test
NHTSA side pole crash test

2023 Chrysler Pacifica PV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk11.6%

Forward collision warning: Standard · Lane departure warning: Standard

2023 Chrysler Pacifica AWD PV AWD

OverallNot Rated
Frontal crash★★★★★
Side crash★★★★★
RolloverNot Rated

Forward collision warning: Standard · Lane departure warning: Standard

2023 Chrysler Pacifica Hybrid PV FWD

Overall★★★★★
Frontal crash★★★★★
Side crash★★★★★
Rollover★★★★★
Rollover risk10.9%

Forward collision warning: Standard · Lane departure warning: Standard

NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.

Fuel economy

Pacifica Hybrid Plug-in Hybrid

30mpg combined
City / highway29 / 30 mpg
Electric range32 mi
On electricity82 MPGe · 41 kWh/100 mi
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $2,250/year to fuel

Pacifica

22mpg combined
City / highway19 / 28 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 9-spd · Front-Wheel Drive · about $3,050/year to fuel

Pacifica AWD

20mpg combined
City / highway17 / 25 mpg
FuelRegular Gasoline

3.6 L · 6 cyl · Automatic 9-spd · All-Wheel Drive · about $3,350/year to fuel

EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Engine
47000—
Electrical system
4300032,708 mi
Power train
4200170,000 mi
Air bags
35100—
Unknown or other
22100—
Fuel/propulsion system
16000—
Steering
11000—
Service brakes
7100—
Vehicle speed control
7000—
Back over prevention
Sensing system › Camera
5000—
Seats
4000—
Lane departure
Blind spot detection; Lane keep › Automatic steering
4000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.

NHTSA defect investigations