Model year record
The 2024 Chrysler Pacifica has 11 safety recalls and 47 owner complaints on file with NHTSA. The most-reported problem area is electrical system (15 complaints).
Components: Equipment › Appliance › Tv/radio/speakers; Back over prevention › Sensing system › Camera
Components: Air bags › Frontal › Driver clockspring/spiral cassette; Steering › Column
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 11.6% |
Forward collision warning: Standard · Lane departure warning: Standard
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 12.1% |
Forward collision warning: Standard · Lane departure warning: Standard
| Frontal crash | ★★★★★ |
|---|---|
| Side crash | ★★★★★ |
| Rollover | ★★★★★ |
| Rollover risk | 10.9% |
Forward collision warning: Standard · Lane departure warning: Standard
NHTSA 5-Star Safety Ratings (New Car Assessment Program). Ratings are comparable only between vehicles of similar size and weight, and ratings from 2011 on use tougher tests than earlier years. Photos: NHTSA.
| City / highway | 29 / 30 mpg |
|---|---|
| Electric range | 32 mi |
| On electricity | 82 MPGe · 41 kWh/100 mi |
| Fuel | Regular Gasoline |
3.6 L · 6 cyl · Automatic (variable gear ratios) · Front-Wheel Drive · about $2,250/year to fuel
| City / highway | 19 / 28 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.6 L · 6 cyl · Automatic 9-spd · Front-Wheel Drive · about $3,050/year to fuel
| City / highway | 17 / 25 mpg |
|---|---|
| Fuel | Regular Gasoline |
3.6 L · 6 cyl · Automatic 9-spd · All-Wheel Drive · about $3,350/year to fuel
EPA estimates from fueleconomy.gov for each engine and transmission sold. Annual cost is the EPA's estimate for 15,000 miles a year at its current fuel and electricity price assumptions. Your results will vary.
| Problem area | Complaints | Typical mileage* |
|---|---|---|
| Electrical system | 15 | — |
| Power train | 13 | — |
| Air bags | 11 | — |
| Engine | 9 | — |
| Unknown or other | 9 | — |
| Service brakes | 5 | — |
| Forward collision avoidanceAdaptive cruise control | 4 | — |
| Fuel/propulsion system | 3 | — |
| Vehicle speed control | 2 | — |
| StructureBody | 2 | — |
| Steering | 2 | — |
| Seat belts | 2 | — |
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
While driving, the vehicle suffered a sudden, severe, and un-commanded complete loss of propulsion and motive power on a live roadway, posing an immediate crash hazard. * Sequential Fault Chain: 1. An audible, physical "pop" was heard emanating from beneath the engine bay/high-voltage system compartment. 2. Immediate loss of acceleration and propulsion. 3. Simultaneous illumination of the Check Engine Light, a "Service Charging System" warning message, and a "Turtle" (absolute critical limp-mode) dashboard icon. 4. Electrical failure cascading to the interior control panel and displays, which flickered and went entirely dark while the vehicle was still rolling. 5. Abrupt, un-commanded…
Hybrid system completely failed cause the vehicle to come to a complete stop withing 2-3 seconds. It resulted in my van getting rear ended.
Received a recall notice the end of XXX for 06D/NHTSA 26V-189. Wife called local dealership on XXX to set up an appointment. Person said someone will call you back in 24 to 48 hours. No one called. I called XXX Talked to same person my wife talked to. Said showed wife called in and told me same thing. No one ever called. Thought maybe we were put on a list and would be called when parts came in. XXX called dealership. Talked to an advisor. Said they would transfer my call. Got message on phone to leave short message and would call back. No identification so not sure what place l left message to. XXX. No one called so I called the [XXX] number and explained what has happened so far. They…
Car completely powered off , abs replaced, transmission shifter , replaced batteries once and now the aux battery again, car not even 3 years old. Safety issue when vehicle is just dying while in motion
There were no warnings prior to the event. I was driving the vehicle and parked at a car wash to clean the interior. After cleaning, I started the car. I checked and the indicator light on the EPB (parking brake) button was off. I tried to move the vehicle but the parking brake was clearly engaged. I pressed the button several times. Nothing changed. The indicator light would not go on. I tried turning the car off/on. I tried to enter maintenance mode which failed without explanation - just a generic error. Finally, I got out, locked the car and waited ten minutes. When I got back in and started it, the indicator finally went on and I was able to disengage the brake. It is a severe design…
Vehicle AC was blowing warm but car was operating normally with no obvious issues. After approximately three hours of driving car abruptly lost power and lit a warning light and shut off. The dealership was able to diagnose the AC failure, and now I understand that the AC is integrated into the battery system and inoperable AC failure constitutes a critical component failure leading to rapid overheating. No warning or reasonable means to anticipate this failure was supplied prior to incident. Additionally, the car is ~2yrs old and should not be experiencing critical component failures related to safety.
An authorized dealer did a recall repair on my vehicle without my explicit consent. Not verbally nor in writing. Completion of said repair resulted in a botched outcome. Service manager was made aware but did not remedy the situation.
While I was driving to drop my kids to school My Chrysler Pacifica PHEV dashboard chimed, the check engine light made an appearance, and the screen in my gauge cluster showed a large warning message. âStop Safely, Vehicle Will Shut Off Soon.â I kept my foot in it and guided the Pacifica Hybrid through the off-ramp and into the rest stopâs parking lot And turned off the ignition and engine for 5 minutes and I started the engine and car allowed me to drive back home . The power tram warning got away that evening when I started my engine . The same problem came back again many times since then. I googled it and found that this is very serious problem which may lead fire .i would like to…
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.
On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address…