The 2007 Keystone Cougar has 6 safety recalls and 9 owner complaints on file with NHTSA. The most-reported problem area is tires (4 complaints).
Recalls6safety recalls
Complaints9filed by owners
Crashes · fires0 · 0reported in complaints
Injuries · deaths0 · 0reported in complaints
Safety recalls
Equipment
NHTSA recall 17V755000 · Nov 22, 2017 · 1,205,997 vehicles
Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment › Other › Labels
NHTSA recall 11V561000 · Nov 22, 2011 · 805 vehicles
Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2007-2009 COUGAR FIFTH WHEEL TRAILERS MANUFACTURED FROM MAY 12, 2006, THROUGH FEBRUARY 12, 2009, FOR INCORRECT INFORMATION ON THE FEDERAL IDENTIFICATION TAG AND TIRE AND LOADING INFORMATION LABEL. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF PART 567, "CERTIFICATION." THE SUBJECT VEHICLES WERE MANUFACTURED WITH A LABEL THAT LISTS THE MAXIMUM TIRE PRESSURE OF 80PSI INSTEAD OF THE CORRECT MAXIMUM PRESSURE OF 65PSI.
Risk: OVERINFLATING TIRES INCREASES THE RISK OF TIRE FAILURE AND PROPERTY DAMAGE.
Fix: KEYSTONE WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 19, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Equipment › Recreational vehicle/trailer
NHTSA recall 08V325000 · Jul 17, 2008 · 161,250 vehicles · opened after NHTSA action (ODI)
Problem: KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Fix: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Problem: ON CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS, THE AXLE SPRING SHACKLE NUTS MAY NOT HAVE BEEN PROPERLY TIGHTENED.
Risk: IF THE NUTS ARE NOT TIGHTENED CORRECTLY, THE SUSPENSION BOLTS COULD LOOSEN AND COME OFF WHILE DRIVING WHICH COULD LEAD TO POOR VEHICLE HANDLING INCREASING THE RISK OF A CRASH.
Fix: DEALERS WILL INSPECT THE SHACKLE NUT TORQUE AND CORRECT IT, IF NECESSARY, FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Equipment › Recreational vehicle/trailer › Lpg systems › Furnace
NHTSA recall 06V318000 · Aug 18, 2006 · 150 vehicles
Problem: ON CERTAIN FIFTH WHEEL TRAILERS, THE FURNACE AIR INTAKE WAS INCORRECTLY INSTALLED. THE AIR INTAKE MAY DRAW AIR FROM INSIDE THE UNIT (INSTEAD OF FRESH OUTSIDE AIR) WHICH CAN CAUSE IMPROPER GAS/AIR MIXTURE AND INEFFICIENT COMBUSTION. ALSO, IF THE TRANSITION TUBE HITS THE FURNACE AIR INTAKE TUBE END TO END, INSTEAD OF OVERLAPPING, THE PRESSURE CAN PUSH THE FURNACE INTAKE TUBE INTO THE BLOWER HOUSING/WHEEL.
Risk: SOOT CAN ACCUMULATE ON THE OUTSIDE OF THE UNIT AT THE FURNACE EXHAUST VENT AND THE BLOWER HOUSING/WHEEL COULD BIND CAUSING RUBBING AND POSSIBLE FAILURE.
Fix: DEALERS WILL INSPECT AND VERIFY THE TRANSITION PIPE IS INSTALLED CORRECTLY AND REPAIR IF NECESSARY. THE RECALL BEGAN ON SEPTEMBER 14, 2006. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Problem: CERTAIN FIFTH WHEEL TRAILERS MAY HAVE BEEN MANUFACTURED WITH AXLE SPRINGS THAT WERE RATED FOR 4400 LBS. PER AXLE INSTEAD OF 52OO LBS.
Risk: THE AXLE SPRINGS MAY FAIL DUE TO BEING OVERLOADED IF THE VEHICLE IS LOADED BEYOND THE CAPACITY OF THE SPRINGS.
Fix: DEALERS WILL INSPECT AND REPLACE THE AXLE SPRING WITH SPRINGS RATED AT 5200 LBS. PER AXLE FREE OF CHARGE. THE RECALL BEGAN ON JULY 10, 2006. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.
*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.
Recent owner complaints
Jul 22, 2013 · 18,500 milesStructure › Body TL* THE CONTACT OWNS A 2007 KEYSTONE COUGAR. THE CONTACT STATED WHILE DRIVING 60 MPH HE DROVE OVER A BUMPY ROAD AND NOTICED THAT THE TRAILER HAD BEEN AFFECT. HE STOPPED THE VEHICLE AND UPON FURTHER INVESTIGATION HE NOTICED THAT THE FRAME HAD EXTREME CORROSION AND BEGAN TO BREAK AWAY. THE VEHICLE WAS UNABLE TO BE USED AND WAS SHIPPED BACK TO THE CONTACT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS 18,500.
Jun 19, 2012 · 16,000 milesTires EXPERIENCED RAPID LOSS OF AIR PRESSURE ON A BF GOODRICH COMMERCIAL T/A LT225/75R16 ALL SEASON LRE TIRE WHILE TRAVELING ON A 4-LANE HIGHWAY. TIRE WAS ONE OF A SET OF 4 INSTALLED ON A 5TH WHEEL. BOTH MYSELF, AS WELL AS THE ROAD SERVICE THAT CAME TO MY AID, THOUGHT THE PROBLEM WAS CAUSED BY APPARENT TREAD SEPARATION. THE TIRE WAS LESS THAN 3 YEARS OLD AND HAD AROUND 16000 MILES ON IT. I RETURNED THE FAULTY TIRE TO MICHELIN FOR INSPECTION. THEIR REPORT CONCLUDED THAT THEY COULD NOT FIND THE EXACT CAUSE OF FAILURE. SPECIFICALLY, THEIR REPORT STATED "WHILE WE DID NOT FIND ANY DEFECTS IN DESIGN, MANUFACTURE OR MATERIALS IN THE TIRE WHICH WOULD HAVE CAUSED IT TO BECOME UNSERVICEABLE, NEITHER COULD…
Oct 29, 2010Tires VERY VIOLENT TIRE BLOWOUT ON TRAILER----THIS IS THE SECOND TIRE BLOWOUT UNDER SIMILAR CIRCUMSTANCES IN LESS THEN 3 MONTHS. BOTH TIMES WE WERE NOT OVERLOADED AND TIRE PRESSURES WERE 73 TO 75 LBS ON THE FIRST ONE AND 80LBS ON THE SECOND BLOWOUT. ( I HAVE PICTURES IF YOU WANT THEM). *TR
Sep 5, 2009 · 9,000 milesTires WHILE PULLING MY 5THWHEEL TRAILER EXPERIENCED A VERY RAPID BLOW-OUT OF R/H REAR TIRE. AND EXTREME DAMAGE TO THE TRAILER, THE TIRES WERE POWERKING TOWMAX ST225/75R15 TIRES THE MANUFACTURE IS GPX INTERNATIONAL TIRE CORP, TWO INDEPENDENT TIRE DEALERS CONFIRMED IT WAS A DEFECT, AND NOT CAUSED BY LOW TIRE PRESSURE CONDITION AND THERE WAS A QUARTER SIZE HOLE IN THE UPPER TREAD AREA.WITH NO SIGN OF SIDE WALL FAILURE. I'M ALSO A AIRCRAFT MECHANIC AND KNOW IT WAS NOT A LACK OF MAINTENANCE ON MY PART,I CAN ACTUALLY BE ACCUSED OF OVER MAINTENANCE OF MY VEHICLES, ALSO I'M POSITIVE NOTHING WAS HIT ON THE FREEWAY HAVE BEEN PULLING TRAILERS FOR 20 + YRS AND FIRST BLOW OUT LIKE THIS. ALSO HAD THE L/H REAR…
Dec 16, 2008Equipment DOMETIC RECALL ON RV REFRIGERATORS. *TR
Jul 23, 2007Suspension › Rear WE BOUGHT A 07 COUGAR KEYSTONE TRAVEL TRAILER. THIS PURCHASE TOOK PLACE AT THE END OF FEB. ON MARCH 5 WE TOOK OUR NEW TRAILER OUT ON OUR FIRST TRIP TO LAS VEGAS NEVADA FOR A 3 DAY NASCAR WEEKEND. WE ARRIVED AT OUR CAMPSITE AND WENT TO SET UP. WE DISCOVERED THAT WE HAD A BALD TIRE ON THE REAR DRIVERS SIDE, 3 OTHER TIRES WERE WORN, THE BACK AXLE WAS BENT. WE IMMEDIATELY CALL FOLLEY'S WHERE WE BOUGHT IT FROM AND THEN WENT TO FIND A PLACE TO GET IT FIXED. WE SPENT MANY HOURS AND DAYS ON THE PHONE WITH KEYSTONE RV COMPANY AND TRAVELING FROM ONE REPAIR SHOP TO ANOTHER. WE WERE TOLD BY KEYSTONE AT ONE POINT TO TAKE IT BACK HOME TO WASHINGTON TO THE DEALER WE BOUGHT IT FROM. MY HUSBAND AND I DID…
Jun 26, 2007 · 350 milesTires TL*THE CONTACT OWNS A 2007 KEYSTONE COUGAR TRAILER WITH MILESTAR ST 225/75D-15 TIRES. HE NOTICED GOLF-BALL SIZED BUBBLES ON THE SIDEWALLS OF THE TIRES. THE CONTACT STATED THAT HIS TIRES WERE REPLACED. UPDATED 02-01-08. *KB THE CONSUMER STATED THE TIRES HAD VERY WEAK SIDEWALLS.
May 1, 2007Fuel system, other TL*THE CONTACT OWNS A 2007 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THERE WAS A HORRIBLE SMELL SIMILAR TO GASOLINE FUMES IN THE VEHICLE, WHICH BURNED HER EYES AND NOSE. THE SMELL WORSENED IN HOT WEATHER. HER DAUGHTER HAD TO RUN OUT OF THE VEHICLE BECAUSE HER EYES WERE BURNING. THE CONTACT NOTIFIED KEYSTONE AND THEY STATED THAT IT WAS NORMAL FOR A NEW CAMPER. THIS IS NOT HER FIRST NEW CAMPER AND SHE STATED THAT SHE HAS NEVER BEFORE EXPERIENCED THESE FUMES. *UPDATED 12/12/07 *BF THE CONSUMER ALSO STATED THE TIRES WERE CRACKING WITHIN THE SIDEWALL. UPDATED
Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.