Car Record Book

2010 Keystone Cougar recalls & problems

The 2010 Keystone Cougar has 4 safety recalls and 10 owner complaints on file with NHTSA. The most-reported problem area is structure (5 complaints).

Recalls4safety recalls
Complaints10filed by owners
Crashes · fires1 · 0reported in complaints
Injuries · deaths1 · 0reported in complaints

Safety recalls

Equipment

NHTSA recall 17V755000 · Nov 22, 2017 · 1,205,997 vehicles

Problem: Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

Equipment

NHTSA recall 12V355000 · Jul 26, 2012 · 1,012 vehicles

Problem: Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.

Risk: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.

Fix: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.

Components: Equipment; Tires › Temporary/emergency spare tire; Structure › Body › Bumpers

Trailer hitches

NHTSA recall 11V002000 · Jan 4, 2011 · 1,086 vehicles

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.

Risk: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.

Fix: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.

Tires › Temporary/emergency spare tire

NHTSA recall 10V063000 · Feb 25, 2010 · 2,893 vehicles

Problem: KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.

Risk: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.

Fix: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.

Recall repairs are free at any authorised dealer. A recall listed here may already have been fixed on a particular car: enter its 17-character VIN at nhtsa.gov/recalls to see open recalls.

What owners report

Problem areaComplaintsCrashesFiresInjuriesTypical mileage*
Structure
Frame and members; Body
5000—
Tires
41013,000 mi
Trailer hitches
Fifth wheel assembly
2000—
Equipment
Recreational vehicle/trailer
2000—
Wheels
1000—
Unknown or other
1000—

*Median odometer reading when the problem happened, where owners gave one. One complaint can name several problem areas.

Recent owner complaints

Owner complaints are submitted to NHTSA by the public and are not verified. Shown as filed (NHTSA removes personal details); long reports are shortened.